What users are saying about
1 Ratings
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Score 8 out of 100
2 Ratings
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Score 8 out of 100

Likelihood to Recommend

commercetools

Commercetools is generally a very flexible, smart platform for eCommerce business. It's an API enabled, cloud solution that makes integration seamless and quick to deploy. It's also a modern platform that utilizes API query languages like GraphQl. It lacks some functionalities in pricing and geographic variations of product portfolio but the platform is constantly improving and new functionalities are added.
Anonymous | TrustRadius Reviewer

Mirakl Marketplace Platform

If you have a successful webstore with high traffic it could make sense to think about in expanding the business to other vendors by creating a marketplace (just like amazon). You'll charge a commission on the products sold in your website by other vendors, and that way you'll have a wide range of products to offer to your users. To do this, Mirakl is the software to use.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

commercetools
7.6
Mirakl Marketplace Platform
8.3
Product catalog & listings
commercetools
8.0
Mirakl Marketplace Platform
8.0
Product management
commercetools
7.0
Mirakl Marketplace Platform
8.0
Bulk product upload
commercetools
9.0
Mirakl Marketplace Platform
10.0
Branding
commercetools
9.0
Mirakl Marketplace Platform
6.0
Product variations
commercetools
5.0
Mirakl Marketplace Platform
9.0
Website integration
commercetools
9.0
Mirakl Marketplace Platform
10.0
Visual customization
commercetools
6.0
Mirakl Marketplace Platform
7.0

Online Shopping Cart

commercetools
7.5
Mirakl Marketplace Platform
Abandoned cart recovery
commercetools
6.0
Mirakl Marketplace Platform
Checkout user experience
commercetools
9.0
Mirakl Marketplace Platform

Online Payment System

commercetools
7.0
Mirakl Marketplace Platform
8.0
eCommerce security
commercetools
7.0
Mirakl Marketplace Platform
8.0

eCommerce Marketing

commercetools
7.7
Mirakl Marketplace Platform
6.0
Promotions & discounts
commercetools
8.0
Mirakl Marketplace Platform
4.0
Personalized recommendations
commercetools
7.0
Mirakl Marketplace Platform
8.0
SEO
commercetools
8.0
Mirakl Marketplace Platform
6.0

eCommerce Business Management

commercetools
6.6
Mirakl Marketplace Platform
7.4
Multi-site management
commercetools
9.0
Mirakl Marketplace Platform
7.0
Order processing
commercetools
9.0
Mirakl Marketplace Platform
8.0
Inventory management
commercetools
6.0
Mirakl Marketplace Platform
7.0
Shipping
commercetools
6.0
Mirakl Marketplace Platform
8.0
Custom functionality
commercetools
3.0
Mirakl Marketplace Platform
7.0

Pros

commercetools

  • Fully API enabled platform - There is no need to use SQL or other customization. APIs cover full range of functionalities needed for an eCommerce platform and are easy to extend.
  • Cloud solution - CommerceTools is a cloud solution so there is no back office hosting/maintenance. Simply enable the API tokens and use the platform!
  • Ever expanding - The solution contains all the necessary functions to run a successful ecommerce business and the functions are constantly expanding and new capabilities are introduced.
Anonymous | TrustRadius Reviewer

Mirakl Marketplace Platform

  • Good API integration, easy to integrate
  • Almost complete seller platform providing all the basic features of a Marketplace and a few advanced ones
  • Good level of support of the team
  • Good level of product upgrades
Leonardo Costa | TrustRadius Reviewer

Cons

commercetools

  • Pricing - Commercetools has pricing limitations with respect to customer/SKU combination. If an organization provides lots of custom/contract pricing for customers, Commercetools has difficulty mapping it in. They are working on this to make it more flexible.
  • Geographic variations in product portfolio - Commercetools has central product master that doesn't provide product activation/enabling based on different geographies/elevation/sales office structures. Some creative mapping skills are needed to overcome this limitation.
  • Data mapping limitations - Commercetools lacks in out of the box data mapping limitations to full fledged ERP platforms. Extensive data mapping workshops are necessary to fit the functionalities of an ERP platform from order, to delivery , to warehouse operations and billing.
Anonymous | TrustRadius Reviewer

Mirakl Marketplace Platform

  • Lack of tailoring for the dashboard.
  • More options for promotions.
Anonymous | TrustRadius Reviewer

Alternatives Considered

commercetools

Commercetools is a headless commerce platform. It provides the front end functionality flexibility that competitors lack. The set of APIs can link with multiple solutions including voice enabled client solutions. The functionalities on the platform are ever expanding and limitations like pricing and product variations are addressed. The solution is very fast develop, integrate and deploy.
Anonymous | TrustRadius Reviewer

Mirakl Marketplace Platform

In 2013, when we evaluated Mirakl, we didn't find any other solution that was ready to go to market which could be compared.
Leonardo Costa | TrustRadius Reviewer

Return on Investment

commercetools

  • We were able to successfully launch the ecommerce platform in under 4 months of starting development work.
  • Integrate the same APIs to different client facing solutions.
  • The total cost of platform recovered in 8 months of deployment.
Anonymous | TrustRadius Reviewer

Mirakl Marketplace Platform

  • Increased turnover.
  • Reduced organic product sales.
  • Decreased Sales Margin.
Anonymous | TrustRadius Reviewer

Pricing Details

commercetools

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mirakl Marketplace Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

commercetools
8.0
Mirakl Marketplace Platform
8.0

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