TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CommerceV3

    Score9 out of 10
    N/ACommerceV3 is an all-in-one eCommerce platform that will both build and host store platforms.N/A

    Magento Open Source

    Score8.1 out of 10
    N/AMagento Open Source is an ecommerce content management solution originally developed by Varien Inc and presently supported by Adobe. The Open Source product is for developers and merchants that is available as a free download, and supported with free upgrades from the Magento Community.N/A
    Pricing
    CommerceV3Magento Open Source
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CommerceV3Magento Open Source
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$1,995 per storeNo setup fee
    Additional DetailsPricing for Magento will vary greatly depending on outsourcing support and maintenance services.
    More Pricing Information
    Community Pulse
    CommerceV3Magento Open Source
    Considered Both Products
    CommerceV3
    No answer on this topic
    Adobe
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    10 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    80%
    Implementation went as expected
    8 Answers
    Features
    CommerceV3Magento Open Source
    Online Storefront
    Comparison of Online Storefront features of CommerceV3 and Magento Open Source
    Feature
    CommerceV3
    8.1
    1 Ratings
    4% above category average
    Magento Open Source
    7.4
    29 Ratings
    5% below category average
    Product catalog & listings9.11 Ratings9.329 Ratings
    Product management7.31 Ratings9.029 Ratings
    Bulk product upload8.21 Ratings9.027 Ratings
    Branding6.41 Ratings6.727 Ratings
    Mobile storefront7.31 Ratings4.029 Ratings
    Product variations9.11 Ratings9.327 Ratings
    Visual customization9.11 Ratings5.728 Ratings
    Website integration00 Ratings8.326 Ratings
    CMS00 Ratings5.027 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of CommerceV3 and Magento Open Source
    Feature
    CommerceV3
    7.7
    1 Ratings
    0% above category average
    Magento Open Source
    7.1
    29 Ratings
    8% below category average
    Abandoned cart recovery8.21 Ratings5.424 Ratings
    Checkout user experience7.31 Ratings8.729 Ratings
    Online Payment System
    Comparison of Online Payment System features of CommerceV3 and Magento Open Source
    Feature
    CommerceV3
    9.1
    1 Ratings
    8% above category average
    Magento Open Source
    8.7
    27 Ratings
    4% above category average
    eCommerce security9.11 Ratings8.727 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of CommerceV3 and Magento Open Source
    Feature
    CommerceV3
    8.6
    1 Ratings
    11% above category average
    Magento Open Source
    6.4
    29 Ratings
    18% below category average
    Promotions & discounts9.11 Ratings9.329 Ratings
    SEO8.21 Ratings7.925 Ratings
    Personalized recommendations00 Ratings2.022 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of CommerceV3 and Magento Open Source
    Feature
    CommerceV3
    8.6
    1 Ratings
    7% above category average
    Magento Open Source
    9.6
    29 Ratings
    18% above category average
    Order processing8.21 Ratings9.328 Ratings
    Inventory management8.21 Ratings9.326 Ratings
    Shipping9.11 Ratings9.325 Ratings
    Custom functionality9.11 Ratings10.027 Ratings
    Multi-site management00 Ratings10.026 Ratings
    Best Alternatives
    CommerceV3Magento Open Source
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CommerceV3Magento Open Source
    Likelihood to Recommend
    9.1
    (1 ratings)
    8.0
    (30 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    6.0
    (1 ratings)
    User Testimonials
    CommerceV3Magento Open Source
    Likelihood to Recommend
    CommerceV3
    I believe CommerceV3 (CV3) is best suited for small to mid-level catalog companies. You would want to make sure to integrate CV3 with your back end system or you'll be doing a lot of manual entries or manipulating data for table uploads. You can easily manage the templates in CV3 with a basic knowledge of HTML and work up from there
    Read full review
    Adobe
    Magento Open Source is an excellent choice for businesses that need a highly customizable and scalable solution and (most of all) have the technical resources to support it. It's ideal for mid-to-large-sized businesses with complex product catalogs that require complete ownership and control, particularly those with complexities such as multi-country/multi-currency stores.
    Incentivized
    Read full review
    Pros
    CommerceV3
    • CV3 provides us a plethora of marketing tools to customize offers and campaigns to our customers. I've used BigCommerce and Shopify and neither comes close to the capability of fine tuning sales, offers, and discounts by product, category, customer and more.
    • The purpose of partnering with any e-commerce platform is to provide a secure site and stable checkout process for our customers. CV3 has been amazing at keeping our site up and running through peak traffic and attempted hacks. The checkout process has been rock solid and also integrates seamlessly with PayPal. I've used Amazon Payments in the past without incident, but decided to end that option due to Amazon's policies.
    • CV3's architecture on the back-end is designed to be plain and simple which provides an easy-to-use interface to streamline our work. The template driven structure to manage the front-end will become a favorite for most programmers in no time at all. In fact, I'm not a programmer, but do customization and design changes almost on a daily basis with ease. Any changes made to a template may be viewed on a staging server before pushing live. Templates, as well as other data may be downloaded any time for backups. Exports and imports of product data is simple and powerful allowing me to change massive amounts of data easily.
    • Customer support is always a contentious issue with most providers, however, CV3 has by far been the best I've encountered in over 30+ years of experience with software vendors. They are very responsive and escalate the issue to the proper person without having the redundancy you experience with so many other companies. They understand the issue the first time, and tell you the truth.
    • Any e-commerce business is about shipping. CV3 has the most powerful tools to control shipping. It will challenge the most creative minds on how to best merchandise products based on weight, dollar amount, global geographical location, dimensions, category, exception rules, by carrier, all the way down to the sku level which can have it's own set of rules. It gets complicated, but it works great and ties in with the promotional features as well.
    Read full review
    Adobe
    • It is very good when it comes to search engine optimization as it makes a good use of keywords and tags to improve the SEO score. It increases the chances of ranking up of the eCommerce store in the search engine rankings.
    • It makes the store in a very optimized way and despite being a very advanced system it is still very lightweight when it comes to website speed. The pages have a comparatively low loading time and a good speed.
    • It provides a lot more advance reporting features which are very helpful for businesses to do their planning.
    Incentivized
    Read full review
    Cons
    CommerceV3
    • An area I'd like to see enhanced is the sku level pricing calendar. You can set specials prices to start and stop at certain dates and times, but it's fixed to certain years. You can't have your chosen items go to seasonal pricing every year at the same time, you have to change the years each year.
    • There are multiple product setups: basic, parent with children, and sub-products. Each type exports on the same datasheet all intermingled and this can be tedious isolating the different types for editing and re-import.
    • Vendor and Brand are data points on each item, but they are not controlled by a table. We end up with the same vendor or brand misspelled multiple times.
    • There is no FTP capability (PCI issue?) and no blog site with the parent domain. These have to be handled using a separate sub-domain.
    • The shipping calculator for customers should be available anywhere there is a shipping option presented during checkout.
    • Faster live times. Currently, it takes about 5 to 10 minutes to see template/product changes pushed to the live cdn.
    Read full review
    Adobe
    • Magento is not easy for a layman who is not tech-savvy to manage the website.
    • Magento is one of the only modern shopping carts in which one must manually clear the cache and "reindex".
    • Magneto has a lot of technical glitches - more than most of the other shopping carts we work with. Most are minor.
    Incentivized
    Read full review
    Likelihood to Renew
    CommerceV3
    No answers on this topic
    Adobe
    It's the dominant force in the SMB open source market. With the continued support of eBay/PayPal, Magento will continue to evolve and should be a market leader for some time.
    Read full review
    Usability
    CommerceV3
    No answers on this topic
    Adobe
    Magento has a relly step learning curve. This means that you need to find experienced developers who can lead junior ones, otherwise the overall development process can be a disaster. However, once you are comfortable in developing on the platform, the customization capability are basically limitless and you can adapt the platform to any use case you can imagine. Also, there are many alredy developed marketplace modules that can solve, out of the box, many problems you may face.
    Incentivized
    Read full review
    Alternatives Considered
    CommerceV3
    In my view, CV3 meets our needs better by allowing us a much easier way to manage the front end the way the templates are structured. BigCommerce recommended using an FTP tool to download, modify, then upload. Shopify has some very sophisticated templates, which, in my mind, required a senior level programmer or lots of outsourcing for even minor changes. Neither of the other systems come close to CV3's marketing capabilities through their promotional tool without any add-ons. Shopify, for example, is stripped down and if you want a certain feature you have to find one of their approved partners, sign-up, integrate the feature and hope it works. To purchase all the features we're currently using in CV3 you'd have quite a list (and expense) of partners. Examples would be enhanced shipping capabilities or the ability to customize a product purchase. CV3 has features specifically geared for a catalog company, like request forms and capturing key codes. Plus, built-in rewards program, wishlist, gift certificates, bulk email, and data feeds for Google Shopper, Channel Advisor and SingleFeed.
    Read full review
    Adobe
    In looking at a different platform to migrate to from Magento 1, we looked primarily at Big Commerce, Shopify and Shopify Plus. Our host was very negative about Magento 2, but we determined after a couple years it was due to the fact it had even more complexity (and very different) than Magento 1. Shopify Plus was attractive, but the cost factor for two sites led us back to Magento 2.
    Incentivized
    Read full review
    Return on Investment
    CommerceV3
    • One positive impact has been the use of product reviews. This feature has helped us weed out bad products and promote good ones while allowing customers to share their experience.
    • It's a fixed fee user agreement which favors increasing sales.
    • The stability of the checkout process has helped conversions and lowered support.
    • Having integrated inventory with our back end has helped meet customer expectations.
    • The promotional capabilities of CV3 has allowed us to provide new and different offers keeping customers engaged.
    Read full review
    Adobe
    • Better Total Cost of Ownership than bespoke e-commerce solutions due to being open source and the wide range of free/commercial extensions available to extend the platform.
    • Often more extensive to set up and maintain than other open source alternatives, such as WooCommerce.
    Read full review
    ScreenShots