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ComplyCube vs. Ekata by Mastercard vs. Tracxn

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ComplyCube

    Score10 out of 10
    N/AComplyCube is an identity verification platform that automates Anti-Money Laundering (AML) and Know Your Customer (KYC) compliance for businesses. It offers features that enable businesses to verify customer identities through ID documents, biometrics, and government databases. The SaaS solution combines trusted data sources and expert human reviewers to enable businesses to achieve global AML/CTF compliance, convert more customers, and prevent fraud. With ComplyCube's outreach…

    $249

    per month

    Ekata

    Score8.5 out of 10
    N/AEkata, a former part of the Whitepages company, and now a Mastercard company since the April 2021 acquistion, offers identity verification, data validation, and data enrichment services based on the Ekata Identity Engine (EIE), a machine learning based system used to derive links from real-time transactions within the company's proprietary network and data licenses. The service includes address and phone number validation APIs, among other services.N/A

    Tracxn

    Score5.8 out of 10
    N/ATracxn is a private market data platforms which tracks companies across the globe. It scans data to help customers perform market research on the startup ecosystem, find deals matching their mandate, perform company due diligence, In-depth tracking of funding rounds, company news, and tracking of emerging themes across industries and markets. Tracxn states its clientele includes Venture capitalists (VC), Private Equity Funds (PE), Merger & Acquisition (M&A), and Innovation teams of…N/A
    Pricing
    ComplyCubeEkataTracxn
    Editions & Modules
    Basic
    $249
    per month
    Growth
    Bespoke
    Bespoke Bespoke
    Growth
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    Growth
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    Enterprise
    Bespoke
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    Enterprise
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    Offerings
    Pricing Offerings
    ComplyCubeEkataTracxn
    Free Trial
    YesNoYes
    Free/Freemium Version
    YesNoNo
    Premium Consulting/Integration Services
    YesNoNo
    Entry-level Setup FeeNo setup feeOptionalNo setup fee
    Additional DetailsFor the Basic Plan, the monthly balance can be used on any check. This balance covers check usage. Once exceeded, charges will apply for all additional checks. Growth and Enterprise plans are available for businesses with large volumes, bespoke requirements, or unique business models. ComplyCube offers Volume discounts and tierd pricing designed to support growing business scale their operations.Tracxn provides on-demand pricing solutions designed to align with specific project requirements and business goals.
    More Pricing Information
    Community Pulse
    ComplyCubeEkataTracxn
    Considered Multiple Products
    ComplyCube
    No answer on this topic
    Mastercard
    No answer on this topic
    Tracxn Technologies Ltd.
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    12 Answers
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    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    No answers on this topic
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    Happy with the feature set
    100%
    Happy with the feature set
    12 Answers
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    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    No answers on this topic
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    Implementation went as expected
    100%
    Implementation went as expected
    12 Answers
    No answers on this topic
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    User Ratings
    ComplyCubeEkataTracxn
    Likelihood to Recommend
    10.0
    (12 ratings)
    9.0
    (1 ratings)
    7.9
    (2 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (4 ratings)
    -
    (0 ratings)
    -
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    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
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    Implementation Rating
    10.0
    (1 ratings)
    -
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    Configurability
    10.0
    (1 ratings)
    -
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    Ease of integration
    10.0
    (1 ratings)
    -
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    -
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    Product Scalability
    10.0
    (1 ratings)
    -
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    -
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    Vendor post-sale
    10.0
    (1 ratings)
    -
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    Vendor pre-sale
    10.0
    (1 ratings)
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    User Testimonials
    ComplyCubeEkataTracxn
    Likelihood to Recommend
    ComplyCube
    Based on our experience with the platform, ComplyCube's verification engine is highly effective in verifying our customers' identities and risk profiles, making it well-suited for large-scale customer onboarding projects. ComplyCube also covers a high number of jurisdictions and industries. Still, it's important to consider your organization's specific needs and requirements to determine whether it's the right fit for you.
    Read full review
    Mastercard
    Fraud data analysis programming is available. Advanced backtracking studies, repartitions and possibility modelers, data collation and analysis of time sequences. It has artificial intelligence and automation to optimize the promptness and accuracy of the fraud discovery platform. they combine predictive analysis methods, which allows you to quickly discover possible imminences that endanger security.
    Incentivized
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    Tracxn Technologies Ltd.
    Well suited: - Good for scouting targets for clients, based on their industry preferences, maturity level, and investor profile preference - Helped in buy-side due diligence. Less appropriate - Lacking in terms of readily available insights, with sector reports published in-house being extremely shallow and hence not much of value addition.
    Incentivized
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    Pros
    ComplyCube
    • Our previous vendor's solution lacked many of the enterprise features we required. ComplyCube was able to address all of these deficiencies. Not only did it provide us with the enterprise-level features we required, but it also proved to be more compliant with AML/KYC regulations.
    • The platform was easy to use for both our end customers and back-office teams, which was a significant advantage in terms of user adoption and productivity.
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    Mastercard
    • Promises a comprehensive data approach, using evolved scanning so you can reveal dubious actions and patterns before they do harm
    • Prevents the attrition of income due to fraud, abuse and waste in cost and profit programs
    Incentivized
    Read full review
    Tracxn Technologies Ltd.
    • Data management
    • User friendly
    • User centric
    Incentivized
    Read full review
    Cons
    ComplyCube
    • Though I have no major complaints, I do have a minor suggestion for improvement. It would be beneficial to have a native BI connector for Tableau to facilitate MI extraction. Currently, we use ComplyCube's API in Tableau Dashboards, which is already an improvement over our previous system. However, a native connector would further enhance the speed and efficiency of our data exploration.
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    Mastercard
    • The investigation of the effectiveness of the internal control system is a fundamental part of these commitments, this segment is the most responsible for the design, or if it does not fail, even if the software provides advanced tools.
    • The commitment cannot order as it was said previously only to the software; what is delegated is the command to exercise the commitment, which usually ends the ruling.
    Incentivized
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    Tracxn Technologies Ltd.
    • Sector reports could be better e.g. competitors like CB Insights do a better job at it.
    • Pricing is a bit steep, when compared to peers like Dealroom.
    • Credibility of the data is a question mark (CB Insights has way more traction with investors).
    Incentivized
    Read full review
    Likelihood to Renew
    ComplyCube
    My team and I are pleased with ComplyCube - it helped us with the following:
    • Automate customer and corporate onboarding
    • Reduce operational risk and manual tasks
    • Streamline our processes across multiple geographies
    • Provides insights and helpful information on our corporate customers
    While doing all the above, they've demonstrated excellent service, which is why we renewed with ComplyCube and will keep doing in the future, should they maintain the same service quality
    Read full review
    Mastercard
    No answers on this topic
    Tracxn Technologies Ltd.
    No answers on this topic
    Usability
    ComplyCube
    ComplyCube has been very user-friendly and easy to navigate overall. The interface is intuitive and the platform is designed with the end-user in mind, which makes it easy to use even for those who are not particularly tech-savvy. The platform is also customizable, which allows us to tailor it to our specific compliance needs.
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    Mastercard
    No answers on this topic
    Tracxn Technologies Ltd.
    No answers on this topic
    Reliability and Availability
    ComplyCube
    We have not had a single unplanned downtime or issue since we've partnered with ComplyCube.
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    Mastercard
    No answers on this topic
    Tracxn Technologies Ltd.
    No answers on this topic
    Performance
    ComplyCube
    ComplyCube checks are super fast. Their SLAs are public and can confirm most checks take seconds. It's one of the fast identity verification vendors we've ever worked with.
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    Mastercard
    No answers on this topic
    Tracxn Technologies Ltd.
    No answers on this topic
    Support Rating
    ComplyCube
    The ComplyCube support team has been and continues to be very responsive, knowledgeable, and helpful whenever we have any questions or require assistance regularly. We currently work with several vendors across our various global operations, but I would easily single out ComplyCube's support as being the best my team and I dealt with
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    Mastercard
    No answers on this topic
    Tracxn Technologies Ltd.
    No answers on this topic
    In-Person Training
    ComplyCube
    Training was conducted via MS Team, and the instructor was helpful and demonstrated strong knowledge in the AML and platform space.
    Read full review
    Mastercard
    No answers on this topic
    Tracxn Technologies Ltd.
    No answers on this topic
    Online Training
    ComplyCube
    The training was on point in terms of depth and covered all the aspects we were after. The platform provides a range of resources to help new users get up to speed, including training videos, documentation, and live calls.
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    Mastercard
    No answers on this topic
    Tracxn Technologies Ltd.
    No answers on this topic
    Implementation Rating
    ComplyCube
    Implementation was hassle-free as the API well document and support were on hand.
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    Mastercard
    No answers on this topic
    Tracxn Technologies Ltd.
    No answers on this topic
    Alternatives Considered
    ComplyCube
    ComplyCube presented itself as the most comprehensive solution for our KYC needs - their services are granular across all their services. All the vendors assessed tended to offer granularity on a couple of features but were quite basic in other areas. As we wanted to reduce the number of external vendors and relations, a one-stop shop like ComplyCube was ideal.
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    Mastercard
    We have robust chargeback management software designed to quickly level out oddities based on a customer's first conduct to help us as a vulnerable business spot potential chargeback scams and revenue loss. It condescends to concentrate efforts on prevention instead of reaching sanctions and investigations and then falling into services to recover costs.
    Incentivized
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    Tracxn Technologies Ltd.
    This beats all of the other programs. I have used all of them and Tracxn makes using the software so much easier. Using it daily I found out that it has an easy learning curve and a user-friendly interface. Data is more organized in this program as well.
    Incentivized
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    Scalability
    ComplyCube
    We have a customer that uses our integration of ComplyCube, and they perform millions of checks per year across a number of countries.
    Read full review
    Mastercard
    No answers on this topic
    Tracxn Technologies Ltd.
    No answers on this topic
    Return on Investment
    ComplyCube
    • It was all positive, given the startup program credits received!
    • It saved us time too, as our manual processes have now been automated, which frees up the team to do other tasks
    • The onboarding experience had evidently improved our conversion rates
    Read full review
    Mastercard
    • Enterprise fraud detection software solution is customized
    • Allows users to check trading activities against known patterns and discover inconsistencies
    Incentivized
    Read full review
    Tracxn Technologies Ltd.
    • Positive: Reduced time to source information.
    • Positive: Helped in sharper insights, leading to better outcomes on scouting engagements.
    • Negative: Pricing is on the higher side.
    Incentivized
    Read full review
    ScreenShots

    ComplyCube Screenshots

    Screenshot of ComplyCube - Document VerificationScreenshot of ComplyCube - Biometric Verification and Liveness DetectionScreenshot of ComplyCube - Sanctions and PEP ScreeningScreenshot of ComplyCube - Address VerificationScreenshot of ComplyCube - Adverse Media ChecksScreenshot of ComplyCube - Multi-Bureau checks

    Tracxn Screenshots

    Screenshot of Tracxn OfferingsScreenshot of TaxonomyScreenshot of Company DBScreenshot of Investment TrendsScreenshot of Live Deals