ComponentOne vs. Sage CRM

C1 is great for creating custom reports. We have client apps where we've created some fairly complicated reports such as invoices and real estate inspections. We also use the True DBGrid in many of our apps since it is so customizable. Its grouping and filtering features are very nice and can provide summary counts and totals at the bottom or right side of the grid that are very handy.

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as it is a very flexible software that can be adapted to any business model, other functions human resource management, manufacturing and supply chain planning, all these functions are housed in a highly technological interface. I liked this system because it made automating accounts payable so much easier.the control of the basic accounting of any type of company

• The True DBGrid control is nice for showing parent/child relationships and being able to drill down and show the child data. It also is nice for showing summary totals.
• The report engine is great for building custom reports for Win Forms or web apps. It can do everything that Crystal Reports can do.
• They have a good selection of controls that can do just about anything you can imagine.

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• When in client profile, it is very intuitive, allowing you to easily transcribe notes in the clients profile.
• Sage allows 3rd party plugins, so if you utilize a particular phone services or would like to import something as simple as google drive, its compatible.

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• Sometimes it is difficult to figure out where things are in the properties of controls since there are so many things you can drill down into.
• I find myself using Bing or Google a lot to look up how to do something. Some things are not very intuitive.
• Of course, I would always like the price to be cheaper. The high price has caused us to not keep current and have the latest version.

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• Reliance on Apache Tomcat causes a lot of headaches. There are common issues trying to start up the server, resulting from Apache Tomcat misconfigurations, or Java. Some forum posts on Sage City address common issues, but digging into server logs seems to be an often occurrence.
• Support is somewhat lacking, less user install base means error messages are sometimes hard to find quick answers for. Most of the knowledge found on the internet is in the Sage City forum.
• Integration with Microsoft 365 causes you to have to turn off some security features. This will result in your 365 tenants running lower security standards than recommended, it may put you at risk for targeted attacks.

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There are really no other words to say, it is a very easy to use application that is more straightforward and has provided better results with the bulk of features that appeal to a very broad amount of users. There may be other CRM platforms out there that are more prevalent, but I have found them to be much more clunky and less intuitive than Sage CRM.

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Excellent integration with the most important social networks (LinkedIn, Facebook and Twitter) to get leads. The mobile app is quite useful for speeding up the tasks at hand and not relying on the computer or being in the office to get them done.

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Sage works very quickly based on the network you are using it on. It is internet based so if your network is slow, it will perform slowly. Reports seem to run reasonably fast, if there is too much information it is trying to populate that could slow it down a little. When Sage CRM is integrated with a Sage ERP product it doesn't tend to slow down either system at all

Support team is really slow and they need to work on this really. Sometimes it takes days to resolve a simple query and there is no way to get it expedited. Rest the product is is amazing but the team should look into the costumer support and get it working

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Most training would come after a upgrade. Otherwise we would self teach new employees. Training was with a Sage Software partner SWK technologies.

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The implementation and upgrades were rather quick and straight forward. Attempting to link Sage CRM with Sage 100 ERP however was a nightmare and will be avoided by us in the future due to numerous issues.

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We have been in business since 1992, so we have used many different products over the years. The two other products we've primary used that are similar to ComponentOne, are Infragistics and Crystal Reports. Infragistics has a vast array of controls similar to ComponentOne. We use both to be honest and I'm not sure which one I would pick over the other. I guess that would depend on what you're trying to accomplish and if one had some control or capability that the other didn't. ComponentOne does have the reporting capabilities, where Infragistics does not.

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Whilst SAGE CRM was selected around 10 years ago and we became a partner, the main contenders would have been at the time Sales Logix and MS CRM 4.0. However, we had extensive experience of the mid-market CRM's and decided on SAGE CRM since it had a clean, easy to understand interface and importantly offered both workflow automation and Self Service capability, all of which across both the Case and Sales and Marketing functionality was seamless and saved time. As it was pure browser based, access was from anywhere we wanted. In my view, SAGE CRM still stacks up well against all the other mid-market CRM systems and offers good value for money, but more importantly, it is an easy to operate and customisable solution which user like. Again, we can teach administration users very quickly to support and customise themselves since the admin. function are clear as well.

• ComponentOne allows us to add additional features to our apps that wouldn't be found in apps written with just Visual Studio itself. That allows our clients to get more creative in their requirements, which in turn, means more work and billable hours for us!
• Our apps appear more professional when using ComponentOne which helps us get projects for new clients.
• ComponentOne also helps us to save clients some money since we are not having to develop things that it can do from scratch.

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• It is very affordable in pricing, compared to competitors
• Lead management and convertion into prospects is also a very easy process
• Lead capture from web pages should be available, and better ways to capture leads from tradeshows by uploading directly from scanned business cards

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