What users are saying about
10 Ratings
3 Ratings
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Score 8.6 out of 100
10 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

ConceptDraw MINDMAP

MINDMAP is very focused on brainstorming and branching hierarchies of ideas and planning. Outside of those uses a more general diagramming software package like ConceptDraw DIAGRAM is a better option.
Anonymous | TrustRadius Reviewer

Gliffy

Gliffy is great if you're on a project budget and don't want to spend money on a tool like Visio. However, I'd look at other options like Lucidchart before locking into Gliffy. There are plenty of tools that I think you'll be happier with than Gliffy. Again, it's not a bad tool, but if I had to start paying for Gliffy, I'd create a process flow in PowerPoint before spending money on Gliffy.
Richard Crane | TrustRadius Reviewer

Pros

ConceptDraw MINDMAP

  • For an idea, put whatever comes to your mind and organize with ConceptDraw MINDMAP.
  • Easily create slideshows for a business presentation of your idea without going for any other tool.
  • Easily export the work to PDF, PowerPoint and any image format for quick share.
  • Best note taking application which we can connect to our existing work.
SureshRaju Pilli | TrustRadius Reviewer

Gliffy

  • First it's important to point out that Gliffy has priced itself incredibly well for small to medium sized businesses. Most other similar solutions are so expensive that organizations will avoid getting workflow software overall. Gliffy can take pride in knowing they're helping small business operate better.
  • Gliffy is incredibly easy to use for a first time user. I rarely have to train someone on how to use it. It's a lot of fun to see people get excited about systems and processes when using Gliffy. If you need to get up and running quickly I can't think of a better solution for workflow visualization.
  • I also like using Gliffy for mindmapping. I'm sure some mindmapping experts can tell me how I'm doing that incorrectly, but it just works for me. This points to the ease with which Gliffy allows you to get your thoughts down quickly and easily.
Chris Widner | TrustRadius Reviewer

Cons

ConceptDraw MINDMAP

  • Interface can be a bit cluttered, takes some work to use efficiently for more than basic maps.
Anonymous | TrustRadius Reviewer

Gliffy

  • The limitation on the color customization of the diagrams.
  • There are bugs in the view via web browsers like Google Chrome
  • Should provide an ability to download diagrams in various available formats
Richard Perroset | TrustRadius Reviewer

Usability

ConceptDraw MINDMAP

No score
No answers yet
No answers on this topic

Gliffy

Gliffy 10.0
Based on 1 answer
I didn't bother answering all of the other questions because all you need to know is that Gliffy is incredibly easy to use. It's perfect for first-timers or really anybody who wants to view a process visually and quickly. It's simply fantastic from a user-friendly standpoint. Keep up the great work!
Chris Widner | TrustRadius Reviewer

Support Rating

ConceptDraw MINDMAP

ConceptDraw MINDMAP 7.9
Based on 2 answers
Support team is one of the best in ConceptDraw MINDMAP, the response was quick and solution for the problem is clear with best ticketing management. The right customer approach gives you hassle free interaction with support team.
SureshRaju Pilli | TrustRadius Reviewer

Gliffy

Gliffy 8.0
Based on 2 answers
I've never had to use support, but I heard nothing but good things about their support system. But I typically don't use the support feature with any of the products I use. If I can't figure it out, then I typically move on to something easier to use. Gliffy is pretty easy, so support shouldn't be an issue.
Richard Crane | TrustRadius Reviewer

Alternatives Considered

ConceptDraw MINDMAP

Best tool for brainstorming ideas and gathering requirements with an easy way to connect the information. The other software which we tried had limited options and were more time consuming. The pricing model of ConceptDraw MINDMAP is simple and straightforward. Apart from pricing, the mind mapper tools gives the best way to express your idea and easy to build presentations.
SureshRaju Pilli | TrustRadius Reviewer

Gliffy

I prefer Gliffy due to several factors:1. Price2. Ease of use3. Portability to the rest of the organisationOn the other hand, when I want really detailed work, or in other specific use cases, I need to use Lucidchart for the finer work.
Sarah Whiteford | TrustRadius Reviewer

Return on Investment

ConceptDraw MINDMAP

  • More efficient brainstorming
Anonymous | TrustRadius Reviewer

Gliffy

  • Hard to quantify actual $ROI (always is!), though qualitatively I've receive consistent feedback that live modeling with Gliffy is highly valuable for both our customers and internal team:
  • a) For customers, it's live feedback to demonstrate we are listening and an opportunity to comment / add feedback to ensure we are hitting on key points
  • b) For internal teams, it's a great reference to track key points on calls and ensure alignment going into the next call
  • This is particularly important when discussions stall for months. Having Gliffy as a visual has helped us to win business because of the speed with which we could return to "the arena" and keep the ball moving forward.
Peter Rifken | TrustRadius Reviewer

Screenshots

Pricing Details

ConceptDraw MINDMAP

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
$199*

* per seat

Gliffy

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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