TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Condens

    Score9.3 out of 10
    N/ACondens helps users and their teams to store, structure, and analyze user research data and share findings across an organization. Condens helps turn raw data to findings, simplify time consuming tasks, and bring structure to testing processes while maintaining a flexible workflow.

    $15

    per month

    UserBob

    Score6.5 out of 10
    N/AUserBob provides remote user testing. The vendor recruits users to try out an organization's website and records the tester's screen and feedback. Organizations can provide instructions on what will be tested and can also select the demographic groups from which the users will be chosen.N/A
    Pricing
    CondensUserBob
    Editions & Modules
    Individual
    $15
    per month one researcher and 12 hours per month of automated transcription
    Team
    $190
    per month 3 researchers and 50 hours per month of automated transcription
    Business
    $450
    per month includes 5 researchers and unlisted automated transcriptions
    Enterprise
    $1,200
    per month includes 10 researchers, unlisted transcriptions, and custom terms
    No answers on this topic
    Offerings
    Pricing Offerings
    CondensUserBob
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Pricing is $1 per requested user testing minutes.
    More Pricing Information
    Best Alternatives
    CondensUserBob
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Dovetail
    Score8.6 out of 10
    Dovetail
    Score8.6 out of 10
    Enterprises
    Optimal
    Score8.5 out of 10
    Optimal
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CondensUserBob
    Likelihood to Recommend
    10.0
    (1 ratings)
    6.5
    (4 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CondensUserBob
    Likelihood to Recommend
    Condens Insights
    No answers on this topic
    UserBob
    some specific scenarios where UserBob may be suitable is for testing delivery apps, short trip apps like uber, clothing sales apps, and banking service apps where it is less suitable is for service apps or sites legal, medical, consulting, insurance sales, sale of products for vehicles, sale of houses, sale of construction materials.
    Incentivized
    Read full review
    Pros
    Condens Insights
    No answers on this topic
    UserBob
    • Cheap, but high quality user testing.
    • Bare bones - just the basics of what you need. It lets you customize questions, customize audiences, and then see results!
    • Fast.
    Incentivized
    Read full review
    Cons
    Condens Insights
    No answers on this topic
    UserBob
    • Haven't had any issues with UserBob.
    Read full review
    Alternatives Considered
    Condens Insights
    No answers on this topic
    UserBob
    UserTesting allows for better user segmentation that's not just based on the honor system of the user but UserBob is cheaper and it's quicker to get data back so it makes collecting data easy and fast so you can move quicker and experiment more. UserBob is great for a first audience or a general audience.
    Incentivized
    Read full review
    Return on Investment
    Condens Insights
    No answers on this topic
    UserBob
    • increase in electronic branch users
    • Increased use of platforms by providers
    • more credit card sales
    Incentivized
    Read full review
    ScreenShots

    UserBob Screenshots

    Screenshot of Home screen