Overview
What is Condens?
Condens helps users and their teams to store, structure, and analyze user research data and share findings across an organization. Condens helps turn raw data to findings, simplify time consuming tasks, and bring structure to testing processes while maintaining a…
Pricing
Individual
$15
Team
$190
Business
$450
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $15 per month
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Condens?
Condens Integrations
Condens Competitors
Condens Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews
Community Insights
- Business Problems Solved
- Pros
- Cons
Condens is a powerful tool that has been praised by users for its ability to facilitate collaborative analysis of UX research findings and streamline the creation of comprehensive analysis reports. Users have found value in its annotation and tagging features, which make it easy to generate high-quality reports and transcribe video recordings. The tool has significantly sped up the analysis time and data processing for consultancy firms, allowing them to provide quick insights to clients. Its flexibility has also been appreciated, as it accommodates different work styles.
Condens has proven to be an effective solution for not losing user research insights, as it allows for meta-analyses across projects and easy dissemination of insights throughout the company. Users have highlighted the benefit of its speed in tagging transcripts. It helps analyze, store, and retrieve insights about customers from qualitative data, ultimately reducing duplication of research work and promoting better collaboration. The tool supports human-centered design, leading to innovation and business value.
Another major advantage of Condens is its time-saving aspect, streamlining data synthesis and analysis workflows. It also facilitates stakeholder involvement in the process. The tool's versatility goes beyond transcription, assisting with data analysis, research result sharing, and video snippet preparation. This makes it particularly useful for larger projects with numerous sessions and participants.
Users appreciate how Condens addresses the lack of easy-to-use software for analyzing unstructured data, benefiting both researchers and UX designers. It eliminates the need for creating multiple slide decks for research readouts, consolidating all findings in one location. This consolidation has led to increased recognition and support for UX research by leadership.
The tool enables users to extract and collect insights from user interviews, making them searchable and valuable. It also facilitates sharing these insights with the team in an engaging manner. Condens significantly reduces the time and effort required to extract and organize relevant information from interviews, providing a more efficient alternative to Google spreadsheets.
Condens is also helpful in defining personas and understanding users. It offers a more efficient and rigorous means of coding transcripts, solving potential consistency issues. The tool simplifies the generation of coding structures and provides color-coded code groupings.
Furthermore, Condens allows for the integration of product teams into the UX process by providing read-only access to research work. It offers a centralized and searchable repository for research outputs, with customizable participant organization.
Users have also found value in Condens for transcription, coding, and summarizing interview findings, as it saves time and effort. The tool provides a visual overview of data on a single screen, enhancing data organization. Users appreciate the ease of organizing research and receiving mentor feedback directly related to their work through Condens. It is highly recommended for various research projects as it simplifies the collation of highlights, creation of themes, and overall project management.
One of the key challenges that Condens addresses is the capturing, organizing, and storing of qualitative data. It ensures that valuable insights are captured and easily searchable, eliminating the risk of valuable information being lost or overlooked. Additionally, Condens accelerates the evaluation process through its tagging system and drag-and-drop functionality, facilitating clustering and grouping. This allows for quick retrieval of quotes for presentations, enabling researchers to efficiently communicate their findings.
The advantages of Condens extend to its user-friendly features for coding transcripts and generating coding structures. By offering a more efficient and rigorous means of organizing qualitative data, it helps researchers maintain consistency in their analysis process. The tool also provides a visual representation of the coding structure with color-coded groupings, making it easier to interpret and navigate.
Condens has proven to be an indispensable tool for collaboration and knowledge sharing within teams. Integrating product teams into the UX process becomes effortless with the read-only access provided by Condens. It serves as a centralized repository for research outputs, allowing team members to easily search for and access relevant information when needed. The ability to customize participant organization further enhances collaboration among team members.
Overall, Condens streamlines the entire research workflow by simplifying tasks such as transcription, coding, analysis, and report generation. Its user-friendly interface and powerful features contribute to improved efficiency and productivity in conducting UX research. Whether it's accelerating data processing time, promoting collaboration, or enhancing data organization, Condens proves to be an invaluable asset for researchers and UX designers alike.
Quick response from customer support: Several users have appreciated the quick response they received from Condens' customer support team, with inquiries being answered within hours. Implemented suggested feature within 24 hours: A noteworthy aspect highlighted by some reviewers is that their suggested feature was implemented in Condens within a remarkably short timeframe of just 24 hours. Side-by-side view for analysis and artifact creation: The side-by-side view offered by Condens for analysis and artifact creation has been praised by users as a significant time-saver. This feature allows them to conveniently work on both aspects simultaneously. Adjustable size and placement of video player: Users have found the ability to adjust the size and placement of the video player in Condens to be highly beneficial. This flexibility aids in listening to interviews and usability tests more effectively.
Bulk Add of New Users: Some users have expressed a desire for the ability to do bulk add of new users, as it would save them time and effort in adding multiple users individually.
Improvement Needed in MS Word Cut/Paste: Several reviewers have found the cut/paste feature from MS Word to be in need of improvement, suggesting that it does not always retain formatting and can result in a loss of content or errors.
Transcription Minutes Allowance on Trial Not Enough: A few users have mentioned that the transcription minutes allowance on the trial version is not sufficient for their entire team, indicating a need for a higher allocation to fully evaluate the platform's capabilities.