Condo Control vs. Guesty

It is well suited to a user community that is computer savvy. It is great for posting service requests because they can be done from a smartphone while walking through the building. Classified ads are helpful in allowing residents to rent parking spots or sell goods. The Survey feature is helpful for measuring the pulse of the community on different issues.

Incentivized

Not necessarily not appropriate but could be better overall As stated, the chat/messaging function, locating canceled reservations, warning users when a feature is being changed and actually provide a training even if it's steps or a quick video I know I can find it in the help center it just should have been provided up front. We shouldn't have to go looking for things.

Incentivized

• It allows me to manage the contact information for residents, owners, staff and contractors all in one.
• It allows me to communicate with a selected group of people at a time.
• It allows me to customize the amenities, pool, billiards, party room, etc. in a user-friendly way.
• It has a store feature for residents to purchase products conveniently with their credit card.

• The home screen is not very modern. There are graphs and silly things on there.
• Emailing the help desk doesn't seem to work....an electronic response comes in but not an answer. If you call, you get a live agent immediately though.
• Everything else is great.

Incentivized

This was a ten before the calendar update. The calendar update was rolled out poorly. There was no warning, one day it was just different and we had to relearn how to use it with no guide or reference. This really could have been done better and more efficiently. A simple email

Incentivized

Condo Control Central is a modern, convenient and powerful tool for our Condominium Corporation, which allows us to effectively automate its communication processes. CCC includes many sections such as announcements, service requests, security reports, as well as a reliable communication system.

Incentivized

The interface is clean and self explanatory. It is easy to operate and communication has been made so easy and secure.

Incentivized

• As Fire & Safety Chair, I now have the platform to organize, plan, and communicate to all residents and owners in the building.
• As chair of the social committee I can plan, book, advertise and communicate all events to the entire group of tenants and owners
• As workshop chair, I post rules, notices and privileges of registered users of the shop.

Incentivized

• Since using Guesty we are seeing a lower response time due to the chat feature. It takes about 25 mins for us to reply simply bc we don't see them until we refresh. We like response time to be 10 mins
• We've also had a 25% increase in owner communication since owners are having trouble with the calendar
• Overall though 30% increase in bookings due to having multiple platforms in one

Incentivized