Likelihood to Recommend It is well suited to a user community that is computer savvy. It is great for posting service requests because they can be done from a smartphone while walking through the building. Classified ads are helpful in allowing residents to rent parking spots or sell goods. The Survey feature is helpful for measuring the pulse of the community on different issues.
Read full review Sage is not at all well suited for small companies who want an agile, nimble setup for quick moving situations and mobile use. These type of companies should look elsewhere such as a SaaS offering from another vendor. In addition Sage is very expensive both in its initial outlay and ongoing support. Medium and larger sized companies benefit from a Sage install much more than the smaller constructor. Having the modules all work in unison is important when a company is of a certain size as is having the long tenured support structure. In addition Sage requires the terminals services setup to use it remotely and the larger companies are more likely to have the infrastructure and support for that type of setup
Read full review Pros It allows me to manage the contact information for residents, owners, staff and contractors all in one. It allows me to communicate with a selected group of people at a time. It allows me to customize the amenities, pool, billiards, party room, etc. in a user-friendly way. It has a store feature for residents to purchase products conveniently with their credit card. Read full review There are a lot of ways to drill down into information. The ability to run inquiries that can be easily exported into Excel is incredibly useful. The help desk is very helpful. There are multiple ways to get a hold of someone and it is extremely useful. The knowledgebase articles are very helpful and provide a lot of great detail. Read full review Cons The home screen is not very modern. There are graphs and silly things on there. Emailing the help desk doesn't seem to work....an electronic response comes in but not an answer. If you call, you get a live agent immediately though. Everything else is great. Read full review Lack of data validation and controls Extremely limited report configuration without significant customization Too many arbitrary limits like vendor name that forced partial names into the address Very outdated UI Very siloed forcing users to open different applications for different functions Read full review Usability Sage is somewhat easy to use as far as its simplicity, however, when I first started using it I really wished there were more training materials available. As I did research to figure out what resources were there to learn how to use the paid software, all I found were courses you have to pay for. In my personal opinion, I don't think you should have to pay to learn how to use a software you bought.
Read full review Support Rating Condo Control Central is a modern, convenient and powerful tool for our Condominium Corporation, which allows us to effectively automate its communication processes. CCC includes many sections such as announcements, service requests, security reports, as well as a reliable communication system.
Read full review They have a very quick, responsive team that assists. They also have great higher-level engineers who assist in more complicated matters and all in all, you need a support team that is quick to respond when you are in the middle of business crises.
Read full review Alternatives Considered The interface is clean and self explanatory. It is easy to operate and communication has been made so easy and secure.
Read full review We currently have Sage in place which handles the majority of our business needs on the back end, but compared to some others that are on the market like Builder Trend, it does lack the client facing side of the house. To make it a better product, a client facing portal would be best so they can be up to date.
Read full review Return on Investment As Fire & Safety Chair, I now have the platform to organize, plan, and communicate to all residents and owners in the building. As chair of the social committee I can plan, book, advertise and communicate all events to the entire group of tenants and owners As workshop chair, I post rules, notices and privileges of registered users of the shop. Read full review The accounting functions (AP, AR, GL) are mature so it does a great job with core financials. The reports are flexible so it does a good job of providing flexibility in report writing. The application is written for a workgroup so multiple people can use it at the same time. The transaction detail is strong so that a transaction can be rolled back if necessary. Read full review ScreenShots Condo Control Screenshots