Conduit Global CX100 vs. NICE CXone
Conduit Global CX100 vs. NICE CXone
Product | Rating | Most Used By | Product Summary | Starting Price |
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CX100 | N/A | Conduit Global headquartered in New York offers CX100, a contact center solution combining IVR, outbound dialer, workforce optimization, and call center analytics for optimization. | N/A | |
NICE CXone | N/A | NICE CXone is a cloud-based contact center platform that manages customer interactions across multiple communication channels. It includes features such as omnichannel routing, workforce optimization, automatic call distribution (ACD), interactive voice response (IVR) system, feedback management, and interaction analytics. | $71 per month per user |
Conduit Global CX100 | NICE CXone | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Conduit Global CX100 | NICE CXone | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Conduit Global CX100 | NICE CXone | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Conduit Global CX100 | NICE CXone | |
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Likelihood to Recommend | - (0 ratings) | 8.4 (578 ratings) |
Likelihood to Renew | - (0 ratings) | 9.4 (24 ratings) |
Usability | - (0 ratings) | 8.3 (552 ratings) |
Availability | - (0 ratings) | 3.7 (7 ratings) |
Performance | - (0 ratings) | 9.2 (7 ratings) |
Support Rating | - (0 ratings) | 7.9 (5 ratings) |
In-Person Training | - (0 ratings) | 3.1 (4 ratings) |
Online Training | - (0 ratings) | 7.0 (5 ratings) |
Implementation Rating | - (0 ratings) | 8.0 (8 ratings) |
Configurability | - (0 ratings) | 7.0 (4 ratings) |
Ease of integration | - (0 ratings) | 7.0 (4 ratings) |
Product Scalability | - (0 ratings) | 6.7 (7 ratings) |
Vendor post-sale | - (0 ratings) | 4.4 (5 ratings) |
Vendor pre-sale | - (0 ratings) | 4.4 (5 ratings) |
Conduit Global CX100 | NICE CXone | |
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Likelihood to Recommend | Conduit Global No answers on this topic | NICE Systems |
Pros | Conduit Global No answers on this topic | NICE Systems |
Cons | Conduit Global No answers on this topic | NICE Systems |
Likelihood to Renew | Conduit Global No answers on this topic | NICE Systems |
Usability | Conduit Global No answers on this topic | NICE Systems |
Reliability and Availability | Conduit Global No answers on this topic | NICE Systems |
Performance | Conduit Global No answers on this topic | NICE Systems |
Support Rating | Conduit Global No answers on this topic | NICE Systems |
In-Person Training | Conduit Global No answers on this topic | NICE Systems |
Online Training | Conduit Global No answers on this topic | NICE Systems |
Implementation Rating | Conduit Global No answers on this topic | NICE Systems |
Alternatives Considered | Conduit Global No answers on this topic | NICE Systems |
Scalability | Conduit Global No answers on this topic | NICE Systems |
Return on Investment | Conduit Global No answers on this topic | NICE Systems |
ScreenShots | NICE CXone Screenshots |