TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConnectiveOne

    N/A
    Mid-Size Companies (51-1,000 employees)
    ConnectiveOne (formerly Kwizbot) is an omnichannel AI communication platform that automates customer service, sales, marketing, human resources, and internal communications within companies.N/A

    HelpCrunch

    Score8.3 out of 10
    N/AAll-in-one software for better customer communication HelpCrunch toolset includes: Live chat Email marketing automation Simple Helpdesk It's a perfect solution for customer support, sales & marketing teams at SaaS, E-commerce, and any other online businesses. Acquire, convert more leads, and support your customers better.

    $12

    per month

    Pricing
    ConnectiveOneHelpCrunch
    Editions & Modules
    No answers on this topic
    Basic - Live chat
    $12.00
    per month
    Premium - Live chat
    $21.00
    per month
    Basic - Live chat+Emails
    $25.00
    per month
    Premium - Live chat+Emails
    $43.00
    per month
    Offerings
    Pricing Offerings
    ConnectiveOneHelpCrunch
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUnlike most competitors, HelpCrunch's pricing is agent-based (not contacts-based) which gives you a full transparency of your chosen pricing plan and straightforward billing. Free 14-day trial is available to take the solution for a test drive. We're pretty flexible in terms of pricing. If you need a custom pricing plan - just message us via our website chat and we'll come up with a suitable pricing for your needs.
    More Pricing Information
    Best Alternatives
    ConnectiveOneHelpCrunch
    Small Businesses
    Simplify360
    Score7.8 out of 10
    Olark
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    Score8.5 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConnectiveOneHelpCrunch
    Likelihood to Recommend
    -
    (0 ratings)
    8.0
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    ConnectiveOneHelpCrunch
    Likelihood to Recommend
    Evergreen
    No answers on this topic
    HelpCrunch
    Pros: - It is very easy to deploy out of the box. - Has good integration with most large scale platform and Operating Systems. Cons: - Because it is SaaS based, the used cases are very specific.
    Incentivized
    Read full review
    Pros
    Evergreen
    No answers on this topic
    HelpCrunch
    • Fastest time to market - set up the application fast and easy.
    • The tags, filters, automated messaging and pop-ups are the best way to keep the potential customers engaged and achieve higher productivity.
    • Coolest dashboard where I can find all tabs, data, analytics, and insights to make better decisions and provide ultimate customer experience.
    Read full review
    Cons
    Evergreen
    No answers on this topic
    HelpCrunch
    • Not found any so far
    Read full review
    Support Rating
    Evergreen
    No answers on this topic
    HelpCrunch
    Always available, very knowledgeable, faster resolution.
    Read full review
    Alternatives Considered
    Evergreen
    No answers on this topic
    HelpCrunch
    HelpCrunch is more affordable than other alternatives on the market and offers better customer support.
    Read full review
    Return on Investment
    Evergreen
    No answers on this topic
    HelpCrunch
    • Great price point.
    • Effective self service platform.
    • Good alerting solution.
    Incentivized
    Read full review
    ScreenShots

    HelpCrunch Screenshots

    Screenshot of HelpCrunch - Main chat dashboardScreenshot of HelpCrunch - auto messagesScreenshot of HelpCrunch - setting up trigger rules for new auto message