ConnectiveOne vs. HelpCrunch

HelpCrunch

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
ConnectiveOne	Score 0.0 out of 10	Mid-Size Companies (51-1,000 employees)	ConnectiveOne (formerly Kwizbot) is an omnichannel AI communication platform that automates customer service, sales, marketing, human resources, and internal communications within companies.	N/A
HelpCrunch	Score 8.3 out of 10	N/A	All-in-one software for better customer communication HelpCrunch toolset includes: Live chat Email marketing automation Simple Helpdesk It's a perfect solution for customer support, sales & marketing teams at SaaS, E-commerce, and any other online businesses. Acquire, convert more leads, and support your customers better.	$12 per month

Pricing

ConnectiveOne

HelpCrunch

Editions & Modules

No answers on this topic

Basic - Live chat: $12.00
per month
Premium - Live chat: $21.00
per month
Basic - Live chat+Emails: $25.00
per month
Premium - Live chat+Emails: $43.00
per month

Offerings

Pricing Offerings
ConnectiveOne	HelpCrunch
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

Unlike most competitors, HelpCrunch's pricing is agent-based (not contacts-based) which gives you a full transparency of your chosen pricing plan and straightforward billing. Free 14-day trial is available to take the solution for a test drive. We're pretty flexible in terms of pricing. If you need a custom pricing plan - just message us via our website chat and we'll come up with a suitable pricing for your needs.

More Pricing Information

Community Pulse
	ConnectiveOne	HelpCrunch
Considered Both Products	ConnectiveOne No answer on this topic	HelpCrunch Verified User Anonymous Chose HelpCrunch It is much better than most alternatives available. After doing an initial evaluation with competing solutions, this ended up checking most boxes covering [the] majority of used cases. Incentivized Helpful? SK Shahid Khan Founder Chose HelpCrunch I like to call HelpCrunch as the best live chat software ever used since it provides all the features with the best price. It keeps the agent motivated and help achieve better customer experience leading to higher sales. The other products will usually miss one or the other. … Incentivized Helpful? AS Alan Smith Owner & Operator Chose HelpCrunch We used Small Chat in the past. This is a really light-weight live chat solution which didn't have all the features that HelpCrunch has. So it's possibly not a fair example. I also looked at the market leader - Intercom - who certainly provide a similar service however the … Incentivized Helpful? Verified User Anonymous Chose HelpCrunch HelpCrunch is more affordable than other alternatives on the market and offers better customer support. Incentivized Helpful?

Best Alternatives
	ConnectiveOne	HelpCrunch
Small Businesses	Simplify360 Score 7.8 out of 10	Gist Score 9.5 out of 10
Medium-sized Companies	Dialpad Support Score 9.1 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
Enterprises	Verint Community Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	ConnectiveOne	HelpCrunch
Likelihood to Recommend	- (0 ratings)	8.0 (0 ratings)
Support Rating	- (0 ratings)	10.0 (0 ratings)

User Testimonials
	ConnectiveOne	HelpCrunch
Likelihood to Recommend	No answers on this topic	HelpCrunch is well suited when you need to provide support to your customers, generate leads and answer questions to drive sales. I cannot think of a situation where it may not be suitable but it is definitely more suitable for the B2C segment. SK Shahid Khan Founder Read full review
Pros	No answers on this topic	Affordable pricing Great customer support Useful features Verified User Anonymous Read full review
Cons	No answers on this topic	It needs additional training resources. End user support is not the greatest. Incentivized Verified User Anonymous Read full review
Support Rating	No answers on this topic	Always available, very knowledgeable, faster resolution. SK Shahid Khan Founder Read full review
Alternatives Considered	No answers on this topic	It is much better than most alternatives available. After doing an initial evaluation with competing solutions, this ended up checking most boxes covering [the] majority of used cases. Incentivized Verified User Anonymous Read full review
Return on Investment	No answers on this topic	Only been using it for a few weeks so I can't give an exact amount relating to ROI, however, I have noticed a 20% increase in interactions with website visitors AS Alan Smith Owner & Operator Read full review
ScreenShots		HelpCrunch Screenshots