HelpCrunch

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
HelpCrunch	Score 8.3 out of 10	N/A	All-in-one software for better customer communication HelpCrunch toolset includes: Live chat Email marketing automation Simple Helpdesk It's a perfect solution for customer support, sales & marketing teams at SaaS, E-commerce, and any other online businesses. Acquire, convert more leads, and support your customers better.	$12 per month

Pricing

HelpCrunch

Editions & Modules

Basic - Live chat: $12.00
per month
Premium - Live chat: $21.00
per month
Basic - Live chat+Emails: $25.00
per month
Premium - Live chat+Emails: $43.00
per month

Offerings

Pricing Offerings
HelpCrunch
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

Unlike most competitors, HelpCrunch's pricing is agent-based (not contacts-based) which gives you a full transparency of your chosen pricing plan and straightforward billing. Free 14-day trial is available to take the solution for a test drive. We're pretty flexible in terms of pricing. If you need a custom pricing plan - just message us via our website chat and we'll come up with a suitable pricing for your needs.

More Pricing Information

Community Pulse
	HelpCrunch
Considered Both Products	HelpCrunch Verified User Engineer Chose HelpCrunch It is much better than most alternatives available. After doing an initial evaluation with competing solutions, this ended up checking most boxes covering [the] majority of used cases. Incentivized Helpful? SK Shahid Khan Founder Chose HelpCrunch I like to call HelpCrunch as the best live chat software ever used since it provides all the features with the best price. It keeps the agent motivated and help achieve better customer experience leading to higher sales. The other products will usually miss one or the other. … Helpful? AS Alan Smith Owner & Operator Chose HelpCrunch We used Small Chat in the past. This is a really light-weight live chat solution which didn't have all the features that HelpCrunch has. So it's possibly not a fair example. I also looked at the market leader - Intercom - who certainly provide a similar service however the … Helpful? Verified User Executive Chose HelpCrunch HelpCrunch is more affordable than other alternatives on the market and offers better customer support. Helpful?
Top Pros	Pro Simple to use Pro Make better decisions Pro Time to market
Top Cons	Minus Chat bot Minus Instagram integration Minus Additional training

Best Alternatives
	HelpCrunch
Small Businesses	Gist Score 9.6 out of 10
Medium-sized Companies	Genesys DX (discontinued) Score 10.0 out of 10
Enterprises	Genesys DX (discontinued) Score 10.0 out of 10
All Alternatives	View all alternatives

User Ratings
	HelpCrunch
Likelihood to Recommend	8.0 (4 ratings)
Support Rating	10.0 (1 ratings)

User Testimonials
	HelpCrunch
Likelihood to Recommend	HelpCrunch Pros: - It is very easy to deploy out of the box. - Has good integration with most large scale platform and Operating Systems. Cons: - Because it is SaaS based, the used cases are very specific. Incentivized Verified User Anonymous Read full review
Pros	HelpCrunch Fastest time to market - set up the application fast and easy. The tags, filters, automated messaging and pop-ups are the best way to keep the potential customers engaged and achieve higher productivity. Coolest dashboard where I can find all tabs, data, analytics, and insights to make better decisions and provide ultimate customer experience. SK Shahid Khan Founder Read full review
Cons	HelpCrunch Not found any so far AS Alan Smith Owner & Operator Read full review
Support Rating	HelpCrunch Always available, very knowledgeable, faster resolution. SK Shahid Khan Founder Read full review
Alternatives Considered	HelpCrunch HelpCrunch is more affordable than other alternatives on the market and offers better customer support. Verified User Anonymous Read full review
Return on Investment	HelpCrunch Great price point. Effective self service platform. Good alerting solution. Incentivized Verified User Anonymous Read full review
ScreenShots	HelpCrunch Screenshots