What users are saying about
2 Ratings
2 Ratings
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Score 10 out of 101

Likelihood to Recommend


I use HelpCruch to target potential new customers. I can specifically set targetted messages to anyone that lands on a certain webpage which I think is ideal to provide a more personable live chat experience
Alan Smith profile photo



  • Targetted Messages
  • You can use on multiple websites
  • Simple to use dashboard and onboarding instructions
Alan Smith profile photo



  • Not found any so far
Alan Smith profile photo

Alternatives Considered


We used Small Chat in the past. This is a really light-weight live chat solution which didn't have all the features that HelpCrunch has. So it's possibly not a fair example. I also looked at the market leader - Intercom - who certainly provide a similar service however the price was much more expensive
Alan Smith profile photo

Return on Investment


  • Only been using it for a few weeks so I can't give an exact amount relating to ROI, however, I have noticed a 20% increase in interactions with website visitors
Alan Smith profile photo

Pricing Details



Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

HelpCrunch Editions & Modules

Basic - Live chat
Premium - Live chat
Basic - Live chat+Emails
Premium - Live chat+Emails
1. per month
Additional Pricing Details
Unlike most competitors, HelpCrunch's pricing is agent-based (not contacts-based) which gives you a full transparency of your chosen pricing plan and straightforward billing. Free 14-day trial is available to take the solution for a test drive. We're pretty flexible in terms of pricing. If you need a custom pricing plan - just message us via our website chat and we'll come up with a suitable pricing for your needs.

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