ConnectWise Cloud Backup vs. Infrascale vs. SysTools Cloud Backup Tools

SkyKick does a great job on migrations to Office 365. Their technicians are very helpful in planning the whole process, and the tool itself is quite reliable and resilient. Their cloud backup works OK but it does not provide the most friendly or fastest recovery. It also sits on the expensive side as they charge separately for Exchange and Onedrive/Sharepoint backups.

Incentivized

The Infrascale Platform solution we have in place is certainly not cheap - I believe we are paying about $2800/month for it, though it is quite robust. We have 18TB of on-site storage available, with the same available in a secondary - remote - device for replication. They do have a wide range of products available to any size business though, so I'm sure they have cheaper offerings as well. The on-site appliance is fantastic - in that in houses your backups, but can also be utilized as an emergency piece of hardware to spin up a backup and run it in the event of your primary hardware failing. You can also traverse full backups to grab single, contained, files if you so choose. We love that feature as we must perform file recovery monthly for audit purposes.

Incentivized

• Very good for a backup that is also used for frequent access (like a remote HD) and is easy to share.
• Not 100% reliable as a full copy (like TimeMachine) of the HD, but not far off.

Incentivized

• Customer Interface for Backups
• Migration support team
• Comprehensive backup suite

Incentivized

• Makes consistent, verifiable onsite backups of our corporate data.
• Makes consistent, verifiable offsite backups of our corporate data
• Plays very nice with VMware, the infrastructure we currently use

Incentivized

• Fast response
• Excellent analysis
• Easy migration

Incentivized

• Response time and [ease] to get hold of
• Integration with 3rd party apps for billing

Incentivized

• More expensive than Backblaze

Incentivized

• Backup to Dropbox and other cloud services would be great.
• Online backup to 3rd party cloud services that do not affect band-width on the user end.

Incentivized

It is one of the best cloud back up data protection software and software platforms on the entire market for MSPs. There are not many other solutions that offer this level of customization and execution in the data protection and disaster recovery arena better than Infrascale. I highly recommend it for any MSP.

Incentivized

Super easy usability is something you don’t find out there these days with back up utilities.

Incentivized

Responsive, technically capable, and friendly. Ive always had a good experience working with SkyKick su[[ort.

Incentivized

It is the cheapest way to truly protect data and has an amazing support team behind the product. You get what you pay for.

Incentivized

Great over all for what the purpose is. Not needing to spend much time focusing on backup

Incentivized

For migration purposes, we have chosen SkyKick over and over again. Their tool just works and does a great job with multiple different sources. Their support team is awesome albeit could be somewhat faster sometimes. Regarding cloud backup, it seems like that space is quite commoditized as every vendor offers the same. SkyKick does have some good promotions on migration costs when signing up for cloud backups as well which makes them more competitive than other vendors.

Incentivized

Infrascale Platform is the most modern backup service/device we've utilized. EaseUs and Ghost were just software that would run within a Windows environment (at the time) and backup to a device that we kept on-site. EaseUs would fail quite often with Incremental backups - so I would spend a lot of time re-running full backups to ensure we didn't experience data loss in the event of a crash. Ghost was used when I was first hired at this district - so I didn't have much hands-on experience with it. But I know it was a bundled offering with Anti-Virus back when we utilized it ('07-'09ish).

Incentivized

From my research, SysTools was chosen mainly due to its simplicity. Other software tends to add a lot of eye candy, which for me was not necessary. I needed something that I could configure and leave running in the background relatively unnoticed. SysTools provided that with little interruption to my daily activities.

Incentivized

• Profitable migration business
• Profitable backup solution
• Delivers peace of mind to clients and improves our brand as trusted cloud vendor

Incentivized

• Peace of mind: our entire virtual environment is backed up both onsite and offsite
• As stated, it is pricey. Since we haven't needed to do anything more than basic file restores, ROI is hard to measure. A full restore of a virtual server immediately would be priceless. So, on that note, ROI is good.

Incentivized

• Reduces time of sharing files and working on them collaboratively, in fairly large groups. We stopped using email attachments.
• Reduce recovery time from a faulty or retired PC.
• Reduce time of recovering old and large files we do not keep offline.

Incentivized