Infrascale Platform - The All In One Backup Solution That Makes Your Life Easier!
December 03, 2022

Infrascale Platform - The All In One Backup Solution That Makes Your Life Easier!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Infrascale Platform

We utilize an Infrascale Platform device at our main location for VMWare server backups - as well as a cloud-managed device for off-site backup replication. Infrascale Platform makes it VERY easy to take backups at the VMWare level so that you don't have to deal with backing up within a Windows-Based environment.
  • Backing Up At The Virtualization-Level of a server environment
  • Email notifications built-in, allowing you to know when backups have failed - or if there's a firmware update available for the box
  • Backup Replication to off-site hosted appliance
  • Customer service is ALWAYS immediately responsive. Never have to wait more than an hour to hear back once a ticket is submitted
  • Honestly, none come to mind. We've been very happy with their service and support provided.
  • On-site and remote device storage
  • Managed equipment
  • Ease of backup restoration to original hardware or to a different location
  • Email notifications for several different types of events
  • Support available 24/7 - with fast response times
  • It has freed up an incredible amount of my time - as far as managing our backups goes.
  • Email notifications bring important notifications to my attention immediately
  • Infrascale Platform is always providing updates to its software - which can be installed when it's convenient for me.
Infrascale Platform is the most modern backup service/device we've utilized. EaseUs and Ghost were just software that would run within a Windows environment (at the time) and backup to a device that we kept on-site. EaseUs would fail quite often with Incremental backups - so I would spend a lot of time re-running full backups to ensure we didn't experience data loss in the event of a crash. Ghost was used when I was first hired at this district - so I didn't have much hands-on experience with it. But I know it was a bundled offering with Anti-Virus back when we utilized it ('07-'09ish).

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The Infrascale Platform solution we have in place is certainly not cheap - I believe we are paying about $2800/month for it, though it is quite robust. We have 18TB of on-site storage available, with the same available in a secondary - remote - device for replication. They do have a wide range of products available to any size business though, so I'm sure they have cheaper offerings as well. The on-site appliance is fantastic - in that in houses your backups, but can also be utilized as an emergency piece of hardware to spin up a backup and run it in the event of your primary hardware failing. You can also traverse full backups to grab single, contained, files if you so choose. We love that feature as we must perform file recovery monthly for audit purposes.

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