ConnectWise Cloud Backup vs. Zerto on IBM Cloud

SkyKick does a great job on migrations to Office 365. Their technicians are very helpful in planning the whole process, and the tool itself is quite reliable and resilient. Their cloud backup works OK but it does not provide the most friendly or fastest recovery. It also sits on the expensive side as they charge separately for Exchange and Onedrive/Sharepoint backups.

Incentivized

Zerto on IBM Cloud is great to get your datacenter redundant and highly available. It overcomes geographic contingencies and makes your production environment reliably flexible. If you do not like the added cost of redundancy or cost of cloud services, this inconvenient fee may not fit you well. But you'd be better off in the long run to have Zerto protecting your bottom line despite the cost.

Incentivized

• Customer Interface for Backups
• Migration support team
• Comprehensive backup suite

Incentivized

• It is easy to get started.
• It is also very simple to set up the backup.
• Disaster recovery is no longer a dreadful or painful process.

Incentivized

• Response time and [ease] to get hold of
• Integration with 3rd party apps for billing

Incentivized

• Enable the ability to use IBM Cloud Object Storage as a target for Zerto's long-term retention feature.
• Easier access to the underlying VMware infrastructure would be nice. Right now we have to connect to IBM's VPN and use other tools to do some infrastructure management tasks.
• More insight into the IBM-side VMware environment that we replicate to (i.e. ability to see available IPs, etc). Most of that is managed by IBM.

Incentivized

Responsive, technically capable, and friendly. Ive always had a good experience working with SkyKick su[[ort.

Incentivized

For migration purposes, we have chosen SkyKick over and over again. Their tool just works and does a great job with multiple different sources. Their support team is awesome albeit could be somewhat faster sometimes. Regarding cloud backup, it seems like that space is quite commoditized as every vendor offers the same. SkyKick does have some good promotions on migration costs when signing up for cloud backups as well which makes them more competitive than other vendors.

Incentivized

Before we were using native backup solutions. We elected to bring in Zerto on IBM Cloud so that our team could have the ability to take small increments of data over time so that the final cutover would be quick and efficient.

Incentivized

• Profitable migration business
• Profitable backup solution
• Delivers peace of mind to clients and improves our brand as trusted cloud vendor

Incentivized

• Positive is the option of bringing your own license.
• Negative - the complex environments are not supported.
• This cannot be used as a backup replacement rather DR tool.

Incentivized