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ConnectWise Cloud Backup vs. Zerto on IBM Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConnectWise Cloud Backup

    Score7.4 out of 10
    N/ASkyKick is a cloud migration solution, from ConnectWise since the late 2024 acquistion. It features cloud backup and cloud management features for control of customer access to cloud resources.

    $200

    per month for MSPs

    Zerto on IBM Cloud

    Score8.4 out of 10
    N/AZerto on IBM Cloud protects, expands, and migrates existing VMware vSphere and other hypervisor workloads onto IBM Cloud, in order to provide a secure, flexible, and scalable disaster recovery solution. These single-tenant environments are deployed on IBM Cloud's data centers around the world and provide cloud application recovery in minutes.

    $40

    per VM

    Pricing
    ConnectWise Cloud BackupZerto on IBM Cloud
    Editions & Modules
    No answers on this topic
    Zerto
    $40.00
    per VM
    Zerto One-To-Many
    $60.00
    per VM
    Offerings
    Pricing Offerings
    ConnectWise Cloud BackupZerto on IBM Cloud
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Zerto one-to-many license available
    More Pricing Information
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    ConnectWise Cloud BackupZerto on IBM Cloud
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    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConnectWise Cloud BackupZerto on IBM Cloud
    Likelihood to Recommend
    8.9
    (2 ratings)
    8.0
    (9 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ConnectWise Cloud BackupZerto on IBM Cloud
    Likelihood to Recommend
    ConnectWise
    SkyKick does a great job on migrations to Office 365. Their technicians are very helpful in planning the whole process, and the tool itself is quite reliable and resilient. Their cloud backup works OK but it does not provide the most friendly or fastest recovery. It also sits on the expensive side as they charge separately for Exchange and Onedrive/Sharepoint backups.
    Incentivized
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    IBM
    Zerto on IBM Cloud is great to get your datacenter redundant and highly available. It overcomes geographic contingencies and makes your production environment reliably flexible. If you do not like the added cost of redundancy or cost of cloud services, this inconvenient fee may not fit you well. But you'd be better off in the long run to have Zerto protecting your bottom line despite the cost.
    Incentivized
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    Pros
    ConnectWise
    • Customer Interface for Backups
    • Migration support team
    • Comprehensive backup suite
    Incentivized
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    IBM
    • It is easy to get started.
    • It is also very simple to set up the backup.
    • Disaster recovery is no longer a dreadful or painful process.
    Incentivized
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    Cons
    ConnectWise
    • Response time and [ease] to get hold of
    • Integration with 3rd party apps for billing
    Incentivized
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    IBM
    • Enable the ability to use IBM Cloud Object Storage as a target for Zerto's long-term retention feature.
    • Easier access to the underlying VMware infrastructure would be nice. Right now we have to connect to IBM's VPN and use other tools to do some infrastructure management tasks.
    • More insight into the IBM-side VMware environment that we replicate to (i.e. ability to see available IPs, etc). Most of that is managed by IBM.
    Incentivized
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    Support Rating
    ConnectWise
    Responsive, technically capable, and friendly. Ive always had a good experience working with SkyKick su[[ort.
    Incentivized
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    IBM
    No answers on this topic
    Alternatives Considered
    ConnectWise
    For migration purposes, we have chosen SkyKick over and over again. Their tool just works and does a great job with multiple different sources. Their support team is awesome albeit could be somewhat faster sometimes. Regarding cloud backup, it seems like that space is quite commoditized as every vendor offers the same. SkyKick does have some good promotions on migration costs when signing up for cloud backups as well which makes them more competitive than other vendors.
    Incentivized
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    IBM
    Before we were using native backup solutions. We elected to bring in Zerto on IBM Cloud so that our team could have the ability to take small increments of data over time so that the final cutover would be quick and efficient.
    Incentivized
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    Return on Investment
    ConnectWise
    • Profitable migration business
    • Profitable backup solution
    • Delivers peace of mind to clients and improves our brand as trusted cloud vendor
    Incentivized
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    IBM
    • Positive is the option of bringing your own license.
    • Negative - the complex environments are not supported.
    • This cannot be used as a backup replacement rather DR tool.
    Incentivized
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    ScreenShots

    Zerto on IBM Cloud Screenshots

    Screenshot of Zerto and IBM DR Solutions- Complete Multi-Cloud Data ProtectionScreenshot of Zerto on IBM cloud architecture