ConnectWise PSA vs. devContact
ConnectWise PSA vs. devContact
Product | Rating | Most Used By | Product Summary | Starting Price |
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ConnectWise PSA | Small Businesses (1-50 employees) | ConnectWise PSA (formerly Manage) is a business management platform for companies that sell, service, and support technology. The platform is cloud-based and integrates automation, help desk and customer service, sales, marketing, project management, and business analytics. It is the hub of the ConnectWise suite. | $35 Per Tech Per Month | |
devContact | N/A | devContact is a web-based support desk application developed with the aim of resolving mobile app user support issues in the simplest way possible. devContact offers all the conventionally desired features such as ticket management, cloud-based FAQs, bulk update and auto responder/assignment features and also offers the other mobile specific features like push notifications, live messaging and will soon have a social support mechanism. devContact's software is… | $9.99 per month |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
ConnectWise PSA | devContact | |
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Top Pros | No answers on this topic | |
Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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ConnectWise PSA | devContact | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ConnectWise PSA | devContact | |
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Likelihood to Recommend | 2.5 (113 ratings) | - (0 ratings) |
Likelihood to Renew | 7.6 (25 ratings) | - (0 ratings) |
Usability | 7.4 (25 ratings) | - (0 ratings) |
Availability | 8.0 (4 ratings) | - (0 ratings) |
Performance | 1.0 (7 ratings) | - (0 ratings) |
Support Rating | 4.5 (20 ratings) | - (0 ratings) |
Online Training | 5.0 (8 ratings) | - (0 ratings) |
Implementation Rating | 1.0 (5 ratings) | - (0 ratings) |
Configurability | 1.0 (1 ratings) | - (0 ratings) |
Ease of integration | 1.0 (2 ratings) | - (0 ratings) |
Product Scalability | 1.0 (7 ratings) | - (0 ratings) |
Vendor post-sale | 1.0 (1 ratings) | - (0 ratings) |
Vendor pre-sale | 10.0 (1 ratings) | - (0 ratings) |
ConnectWise PSA | devContact | |
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Likelihood to Recommend | ConnectWise | devContact LLC No answers on this topic |
Pros | ConnectWise | devContact LLC No answers on this topic |
Cons | ConnectWise | devContact LLC No answers on this topic |
Likelihood to Renew | ConnectWise | devContact LLC No answers on this topic |
Usability | ConnectWise | devContact LLC No answers on this topic |
Reliability and Availability | ConnectWise | devContact LLC No answers on this topic |
Performance | ConnectWise | devContact LLC No answers on this topic |
Support Rating | ConnectWise | devContact LLC No answers on this topic |
Online Training | ConnectWise | devContact LLC No answers on this topic |
Implementation Rating | ConnectWise | devContact LLC No answers on this topic |
Alternatives Considered | ConnectWise | devContact LLC No answers on this topic |
Scalability | ConnectWise | devContact LLC No answers on this topic |
Return on Investment | ConnectWise | devContact LLC No answers on this topic |
ScreenShots | ConnectWise PSA Screenshots | devContact Screenshots |