ConnectWise PSA vs. OneDeck
ConnectWise PSA vs. OneDeck
Product | Rating | Most Used By | Product Summary | Starting Price |
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ConnectWise PSA | Small Businesses (1-50 employees) | ConnectWise PSA (formerly Manage) is a business management platform for companies that sell, service, and support technology. The platform is cloud-based and integrates automation, help desk and customer service, sales, marketing, project management, and business analytics. It is the hub of the ConnectWise suite. | $35 Per Tech Per Month | |
OneDeck | N/A | OneDeck is a business management platform designed to streamline and simplify various aspects of running a business. With OneDeck, businesses can manage projects, teams, finances, and analytics, on a single platform. OneDeck supports project planning and task assignment to team collaboration and time tracking, and provides comprehensive project management capabilities. In addition, OneDeck offers financial management features, including budgeting, expense tracking, and invoicing,… | $0 per seat |
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Editions & Modules |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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More Pricing Information |
ConnectWise PSA | OneDeck | |
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Top Pros | No answers on this topic | |
Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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ConnectWise PSA | OneDeck | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Atera Score 8.9 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Planview AdaptiveWork Score 6.8 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Planview AdaptiveWork Score 6.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ConnectWise PSA | OneDeck | |
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Likelihood to Recommend | 2.3 (113 ratings) | - (0 ratings) |
Likelihood to Renew | 7.6 (25 ratings) | - (0 ratings) |
Usability | 7.4 (25 ratings) | - (0 ratings) |
Availability | 8.0 (4 ratings) | - (0 ratings) |
Performance | 1.0 (7 ratings) | - (0 ratings) |
Support Rating | 4.5 (20 ratings) | - (0 ratings) |
Online Training | 5.0 (8 ratings) | - (0 ratings) |
Implementation Rating | 1.0 (5 ratings) | - (0 ratings) |
Configurability | 1.0 (1 ratings) | - (0 ratings) |
Ease of integration | 1.0 (2 ratings) | - (0 ratings) |
Product Scalability | 1.0 (7 ratings) | - (0 ratings) |
Vendor post-sale | 1.0 (1 ratings) | - (0 ratings) |
Vendor pre-sale | 10.0 (1 ratings) | - (0 ratings) |
ConnectWise PSA | OneDeck | |
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Likelihood to Recommend | ConnectWise | OneDeck Ltd No answers on this topic |
Pros | ConnectWise | OneDeck Ltd No answers on this topic |
Cons | ConnectWise | OneDeck Ltd No answers on this topic |
Likelihood to Renew | ConnectWise | OneDeck Ltd No answers on this topic |
Usability | ConnectWise | OneDeck Ltd No answers on this topic |
Reliability and Availability | ConnectWise | OneDeck Ltd No answers on this topic |
Performance | ConnectWise | OneDeck Ltd No answers on this topic |
Support Rating | ConnectWise | OneDeck Ltd No answers on this topic |
Online Training | ConnectWise | OneDeck Ltd No answers on this topic |
Implementation Rating | ConnectWise | OneDeck Ltd No answers on this topic |
Alternatives Considered | ConnectWise | OneDeck Ltd No answers on this topic |
Scalability | ConnectWise | OneDeck Ltd No answers on this topic |
Return on Investment | ConnectWise | OneDeck Ltd No answers on this topic |
ScreenShots | ConnectWise PSA Screenshots |