ConstructConnect Insight vs. Foundation Software Construction Accounting

I believe ConstructConnect's customer service is non-existence. In my experience, the cloud based software system never seems to be functioning at 100% and is usually a problem, like today. I feel they do a poor job updating projects and providing accurate construction schedule information; Most of it is dates given a inaccurate.

Does not have employee facing portal where employee can update info. Does not have part to do onboarding, hr, etc. Payroll is wonderful and more efficient. Pulling reports is amazingly easy. Building reports is easy

• I find it amazing how fast results come up when searching on a keyword
• details, details, details.. again, marvelous.
• filters work really well giving highly efficient results pointed at just what you want.
• exporting to pdf with customizable flexibility, very useful giving all the details on a project or firm via attachments to emails.

Incentivized

• Time saver.
• Web-based.
• Work from anywhere.

Incentivized

• A comprehensive log of jobs in my area would be nice. We're located in Gainesville FL. There has been 10 jobs this month we're on because of our sub contracts. Not one of them made it on ConstructConnect. How many other jobs am I not seeing?

• Certified payroll reports.
• Non-customized reports.
• Security.

Incentivized

It was decent to implement. It's been pretty easy at training others. Really easy to connect to their computers

They frequently check-in to make sure you are being properly helped and are quick with a response if you need something.

Incentivized

Support is usually pretty great. Most of the time return calls to tickets logged are fairly quick. Most everyone is knowledgeable and helpful

We chose ConstructConnect as our main way for finding new and existing construction projects, as it overall had more up-to-date information available. It was also the most user friendly software of its type on the market. Furthermore, they have also been working with us closely to help us tighten our tracking of projects, products, and companies, which saves us a lot of time and money.

Incentivized

Personally,
I did not have a hand in deciding the software, but for our company is has not
led to increased productivity or made things easier. It has been more difficult
for payroll to be inputted correctly and the payroll reports for certified
payroll often come out incorrect and we need to manually figure out how to correct
the issues and get them in correctly

Incentivized

• Positive: Helps fuel the project pipeline
• Positive: Helps identify key stakeholders
• Negative: Inaccurate schedule information embarrasses me during project qualification process

• Double input for payroll.
• Certified payroll reports lacking.
• Takes more time.

Incentivized