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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Contactability

    Score7 out of 10
    N/AContactability is a multi-channel marketing platform which automates the lead conversion process.

    $149

    per month

    LeadMaster

    Score8 out of 10
    N/ALeadMaster is a customer relationship management (CRM) solution focused around an online sales lead management system.

    $10

    per seat

    Pricing
    ContactabilityLeadMaster
    Editions & Modules
    No answers on this topic
    Lead-Xpress
    $10
    per seat
    LeadMaster Standard Edition
    $50
    per seat
    Offerings
    Pricing Offerings
    ContactabilityLeadMaster
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$500 hours required
    Additional Details—There is no additional charge for the mobile version.
    More Pricing Information
    Features
    ContactabilityLeadMaster
    Sales Force Automation
    Comparison of Sales Force Automation features of Contactability and LeadMaster
    Feature
    Contactability
    6.3
    1 Ratings
    22% below category average
    LeadMaster
    5.9
    1 Ratings
    28% below category average
    Customer data management / contact management6.01 Ratings7.01 Ratings
    Workflow management7.01 Ratings7.01 Ratings
    Territory management7.01 Ratings6.01 Ratings
    Opportunity management7.01 Ratings5.01 Ratings
    Integration with email client (e.g., Outlook or Gmail)6.01 Ratings7.01 Ratings
    Contract management5.01 Ratings6.01 Ratings
    Quote & order management6.01 Ratings3.01 Ratings
    Interaction tracking7.01 Ratings00 Ratings
    Channel / partner relationship management6.01 Ratings6.01 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Contactability and LeadMaster
    Feature
    Contactability
    4.3
    1 Ratings
    57% below category average
    LeadMaster
    7.0
    1 Ratings
    10% below category average
    Case management4.01 Ratings6.01 Ratings
    Call center management5.01 Ratings8.01 Ratings
    Help desk management4.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Contactability and LeadMaster
    Feature
    Contactability
    6.0
    1 Ratings
    25% below category average
    LeadMaster
    6.0
    1 Ratings
    25% below category average
    Lead management6.01 Ratings6.01 Ratings
    Email marketing6.01 Ratings6.01 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Contactability and LeadMaster
    Feature
    Contactability
    6.7
    1 Ratings
    14% below category average
    LeadMaster
    6.5
    1 Ratings
    17% below category average
    Task management6.01 Ratings8.01 Ratings
    Billing and invoicing management7.01 Ratings00 Ratings
    Reporting7.01 Ratings5.01 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Contactability and LeadMaster
    Feature
    Contactability
    6.3
    1 Ratings
    19% below category average
    LeadMaster
    6.0
    1 Ratings
    24% below category average
    Forecasting6.01 Ratings7.01 Ratings
    Pipeline visualization7.01 Ratings5.01 Ratings
    Customizable reports6.01 Ratings6.01 Ratings
    Customization
    Comparison of Customization features of Contactability and LeadMaster
    Feature
    Contactability
    7.0
    1 Ratings
    9% below category average
    LeadMaster
    6.7
    1 Ratings
    13% below category average
    Custom fields7.01 Ratings8.01 Ratings
    Custom objects8.01 Ratings00 Ratings
    Scripting environment6.01 Ratings6.01 Ratings
    API for custom integration00 Ratings6.01 Ratings
    Security
    Comparison of Security features of Contactability and LeadMaster
    Feature
    Contactability
    6.5
    1 Ratings
    25% below category average
    LeadMaster
    6.0
    1 Ratings
    33% below category average
    Single sign-on capability7.01 Ratings00 Ratings
    Role-based user permissions6.01 Ratings6.01 Ratings
    Social CRM
    Comparison of Social CRM features of Contactability and LeadMaster
    Feature
    Contactability
    7.0
    1 Ratings
    7% below category average
    LeadMaster
    -
    Ratings
    Social data6.01 Ratings00 Ratings
    Social engagement8.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Contactability and LeadMaster
    Feature
    Contactability
    7.0
    1 Ratings
    7% below category average
    LeadMaster
    8.0
    1 Ratings
    6% above category average
    Marketing automation6.01 Ratings8.01 Ratings
    Compensation management8.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of Contactability and LeadMaster
    Feature
    Contactability
    6.0
    1 Ratings
    24% below category average
    LeadMaster
    9.0
    1 Ratings
    17% above category average
    Mobile access6.01 Ratings9.01 Ratings
    Best Alternatives
    ContactabilityLeadMaster
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ContactabilityLeadMaster
    Likelihood to Recommend
    7.0
    (1 ratings)
    8.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    ContactabilityLeadMaster
    Likelihood to Recommend
    Contactability
    Contactability is really good for teams that are trying to branch out to an untapped market space. Especially those that are trying to disrupt the health insurance scene. This helps them get their foot in the door in the area and their name out in the community. The customer service representatives could be more responsive.
    Incentivized
    Read full review
    LeadMaster
    My company works with a client who offers a SaaS solution to
    the beauty sector. We had been using Salesforce for three years but needed a
    system with lead nurturing, workflow automation, and user-friendliness that
    Salesforce lacked without a hefty monthly price tag.

    We are taking use of LeadMaster's eMarketing, automation,
    and workflow management capabilities as well as the streamlined nature of the
    Professional Edition. We've been able to better regulate the sales process and
    boost our conversion rate as a result.

    We have been very pleased with LeadMaster's customer service
    and would suggest their product without reservation.
    Incentivized
    Read full review
    Pros
    Contactability
    • The software reporting system is really clean and works well and they are good at sending you leads.
    • Their customer service is also willing to work with you and they really tried to help me improve our ROI.
    • Since using Contactability our workflow is changing. We now only pick up the phone when someone is interested in our services. The prescreening is all handled and we have control over the flow, what is said. Even when we're out of the office we can log in from anywhere and see what's happening with our leads and those missed calls get scheduled for us automatically.
    Incentivized
    Read full review
    LeadMaster
    • It has business app
    • Use the cloud based technology
    • No integrations at all
    • no communication gap
    • Software customizations as per your business and working
    • strong customer support
    Incentivized
    Read full review
    Cons
    Contactability
    • Call the toll-free customer service number and you are transferred to a blank voicemail, with an electronic repeat of the phone number.
    • The software training videos were confusing to non technical users.
    • We encountered bugs with the use of Windows 10. Some of the futures were bugged.
    Incentivized
    Read full review
    LeadMaster
    • Need to give all features/access to top level designations of the company. (title based access/feature)
    • need to enhance more communication with team with real-time notifications.
    • Need to improve in deep reporting metrics
    Incentivized
    Read full review
    Usability
    Contactability
    No answers on this topic
    LeadMaster
    My ability to more effectively manage the workflow in our office has been greatly enhanced by LeadMaster. Each member of my team is aware of the students they are responsible for recruiting and the specific process that should be followed with each and every one of them. The system also enables us to practically eliminate the use of paper in our process, which helps to reduce the number of different types of office errors.
    Incentivized
    Read full review
    Support Rating
    Contactability
    No answers on this topic
    LeadMaster
    The reason to give this rating because of the following.

    1. Assessing the efficiency of campaigns involving
    several agencies and points of contact

    2. True close loop reporting

    3. The capacity to manage a channel through the use
    of features for updating leads and pipelines.

    4. Ensuring that no leads were lost and that they
    were always assigned to someone for follow-up, whether the lead originated
    through e-marketing, the filling out of a form on a website, or even a lead
    from a trade fair

    5. Creating a seamless connection between marketing
    and lead generating
    Incentivized
    Read full review
    Alternatives Considered
    Contactability
    Contactability does a pretty decent job as it is very user-friendly and puts us in contact with our prospective clients. What they could improve on that Insightly does well is training and support. This could be due to the size of the company or their prioritization of resources. Overall we enjoyed Contactability better than Insightly.
    Incentivized
    Read full review
    LeadMaster
    My client has been using Salesforce for the past two years,
    but they were looking for a system that would provide lead nurturing, workflow
    automation, and overall ease of use – functionality that was just not available
    within Salesforce without incurring a large, monthly fee. I'm using one of my
    clients who has been using Salesforce for the past two years.

    Because of LeadMaster's user-friendliness, robust automation
    and workflow management, and eMarketing capabilities, we have decided to employ
    the Professional Edition. As a result, we are able to better regulate the sales
    process and achieve a higher closure rate.
    Incentivized
    Read full review
    Return on Investment
    Contactability
    • We got our people to become more open minded in trying new software and exploring options for automation.
    • Users got discouraged when the software did not work as it was supposed to and customer service was not there too help.
    • Once used correctly, we did have a large increase in the number of new clients that our office handled.
    Incentivized
    Read full review
    LeadMaster
    • To mange the vendor/customer as per services or requirement helps to improve service wise business
    • reporting helps to know the service wise sale
    • a bit communication lag between team that create a delay in closing deal.
    Incentivized
    Read full review
    ScreenShots

    LeadMaster Screenshots

    Screenshot of LeadMaster Home Page showing Xtreme-Reports Advanced ReportingScreenshot of Page showing the list of accountsScreenshot of Highly customizable page showing contact details.Screenshot of Sample business rule used to assign all new incoming leads via round robin queue.