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LeadMaster

Score8 out of 10

1 Reviews and Ratings

What is LeadMaster?

LeadMaster is a customer relationship management (CRM) solution focused around an online sales lead management system.

Media

LeadMaster Home Page showing Xtreme-Reports Advanced Reporting
Page showing the list of accounts
Highly customizable page showing contact details.
Sample business rule used to assign all new incoming leads via round robin queue.

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Top Performing Features

  • Mobile access

    Users can access the CRM system via mobile or tablet device, and potentially leverage the unique capabilities of mobile devices, such as GPS and voice.

    Category average: 7.8

  • Call center management

    This includes features such as call routing, recording and monitoring; call list management; autodialing; and scripting.

    Category average: 7.7

  • Task management

    This includes the ability to plan, track, collaborate and report on tasks.

    Category average: 8.2

Areas for Improvement

  • Pipeline visualization

    Users can visualize the entire sales pipeline to identify trends, determine the effectiveness of the sales funnel, and optimize.

    Category average: 8.3

  • Reporting

    Software provides a broad range of standard and the ability to build custom reports.

    Category average: 8.1

  • Quote & order management

    Users can create, process and fulfill price quotations and sales transactions.

    Category average: 8

You can stop looking at other CRM systems now that you've found LeadMaster.

Use Cases and Deployment Scope

After having worked with more than five distinct databases throughout the course of my career, I have discovered that LeadMaster matches or exceeds the efficiency of my previous experiences while simultaneously meeting all of the needs and demands of communicating with my prospective students in this day and age. Through the use of LeadMaster, I was able to set up a thorough communication system that includes not only texting but also emailing and phone conversations. Additionally, LeadMaster has enabled me to better manage the workflow in our workplace. My staff is aware of the students for whom they are responsible for recruiting and are familiar with the process that should be followed with each and every one of them. The system also gives us the ability to almost eliminate the use of paper in our workflow, which helps us cut down on a variety of office blunders.

Pros

  • It has business app
  • Use the cloud based technology
  • No integrations at all
  • no communication gap
  • Software customizations as per your business and working
  • strong customer support

Cons

  • Need to give all features/access to top level designations of the company. (title based access/feature)
  • need to enhance more communication with team with real-time notifications.
  • Need to improve in deep reporting metrics

Return on Investment

  • To mange the vendor/customer as per services or requirement helps to improve service wise business
  • reporting helps to know the service wise sale
  • a bit communication lag between team that create a delay in closing deal.

Alternatives Considered

Delta Sales App / Sales Force Automation/ Employee Tracking App

Other Software Used

Delta Sales App / Sales Force Automation/ Employee Tracking App, Bigin by Zoho CRM

Usability