Contactability vs Thryv

What users are saying about

Score 7 out of 10

Based on 1 reviews and ratings

Score 8.6 out of 10

Based on 14 reviews and ratings

Feature Set Ratings

Sales Force Automation

6.3

Contactability

63%

Thryv

Feature Set Not Supported

N/A

Contactability ranks higher in 9/9 features

Customer data management / contact management

6.0

60%

1 Rating

N/A

0 Ratings

Workflow management

7.0

70%

1 Rating

N/A

0 Ratings

Territory management

7.0

70%

1 Rating

N/A

0 Ratings

Opportunity management

7.0

70%

1 Rating

N/A

0 Ratings

Integration with email client (e.g., Outlook or Gmail)

6.0

60%

1 Rating

N/A

0 Ratings

Contract management

5.0

50%

1 Rating

N/A

0 Ratings

Quote & order management

6.0

60%

1 Rating

N/A

0 Ratings

Interaction tracking

7.0

70%

1 Rating

N/A

0 Ratings

Channel / partner relationship management

6.0

60%

1 Rating

N/A

0 Ratings

Customer Service & Support

4.3

Contactability

43%

Thryv

Feature Set Not Supported

N/A

Contactability ranks higher in 3/3 features

Case management

4.0

40%

1 Rating

N/A

0 Ratings

Call center management

5.0

50%

1 Rating

N/A

0 Ratings

Help desk management

4.0

40%

1 Rating

N/A

0 Ratings

Marketing Automation

6.0

Contactability

60%

Thryv

Feature Set Not Supported

N/A

Contactability ranks higher in 2/2 features

Lead management

6.0

60%

1 Rating

N/A

0 Ratings

Email marketing

6.0

60%

1 Rating

N/A

0 Ratings

CRM Project Management

6.7

Contactability

67%

Thryv

Feature Set Not Supported

N/A

Contactability ranks higher in 3/3 features

Task management

6.0

60%

1 Rating

N/A

0 Ratings

Billing and invoicing management

7.0

70%

1 Rating

N/A

0 Ratings

Reporting

7.0

70%

1 Rating

N/A

0 Ratings

CRM Reporting & Analytics

6.3

Contactability

63%

Thryv

Feature Set Not Supported

N/A

Contactability ranks higher in 3/3 features

Forecasting

6.0

60%

1 Rating

N/A

0 Ratings

Pipeline visualization

7.0

70%

1 Rating

N/A

0 Ratings

Customizable reports

6.0

60%

1 Rating

N/A

0 Ratings

Customization

7.0

Contactability

70%

Thryv

Feature Set Not Supported

N/A

Contactability ranks higher in 3/3 features

Custom fields

7.0

70%

1 Rating

N/A

0 Ratings

Custom objects

8.0

80%

1 Rating

N/A

0 Ratings

Scripting environment

6.0

60%

1 Rating

N/A

0 Ratings

Security

6.5

Contactability

65%

Thryv

Feature Set Not Supported

N/A

Contactability ranks higher in 2/2 features

Single sign-on capability

7.0

70%

1 Rating

N/A

0 Ratings

Role-based user permissions

6.0

60%

1 Rating

N/A

0 Ratings

Social CRM

7.0

Contactability

70%

Thryv

Feature Set Not Supported

N/A

Contactability ranks higher in 2/2 features

Social data

6.0

60%

1 Rating

N/A

0 Ratings

Social engagement

8.0

80%

1 Rating

N/A

0 Ratings

Integrations with 3rd-party Software

7.0

Contactability

70%

Thryv

Feature Set Not Supported

N/A

Contactability ranks higher in 2/2 features

Marketing automation

6.0

60%

1 Rating

N/A

0 Ratings

Compensation management

8.0

80%

1 Rating

N/A

0 Ratings

Platform

6.0

Contactability

60%

Thryv

Feature Set Not Supported

N/A

Contactability ranks higher in 1/1 features

Mobile access

6.0

60%

1 Rating

N/A

0 Ratings

Email & Online Marketing

Contactability

Feature Set Not Supported

N/A

9.2

Thryv

92%

Thryv ranks higher in 7/7 features

Dynamic content

N/A

0 Ratings

9.2

92%

5 Ratings

Ability to test dynamic content

N/A

0 Ratings

9.6

96%

5 Ratings

Landing pages

N/A

0 Ratings

10.0

100%

1 Rating

Mobile optimization

N/A

0 Ratings

9.1

91%

6 Ratings

Email deliverability reporting

N/A

0 Ratings

8.8

88%

7 Ratings

List management

N/A

0 Ratings

8.8

88%

5 Ratings

Triggered drip sequences

N/A

0 Ratings

8.6

86%

3 Ratings

Lead Management

Contactability

Feature Set Not Supported

N/A

8.3

Thryv

83%

Thryv ranks higher in 3/3 features

Lead nurturing

N/A

0 Ratings

8.9

89%

5 Ratings

Data quality management

N/A

0 Ratings

8.9

89%

5 Ratings

Automated sales alerts and tasks

N/A

0 Ratings

7.1

71%

5 Ratings

Campaign Management

Contactability

Feature Set Not Supported

N/A

9.7

Thryv

97%

Thryv ranks higher in 2/2 features

Calendaring

N/A

0 Ratings

9.5

95%

3 Ratings

Event/webinar marketing

N/A

0 Ratings

10.0

100%

2 Ratings

Social Media Marketing

Contactability

Feature Set Not Supported

N/A

6.9

Thryv

69%

Thryv ranks higher in 2/2 features

Social sharing and campaigns

N/A

0 Ratings

9.8

98%

6 Ratings

Social profile integration

N/A

0 Ratings

4.0

40%

1 Rating

Reporting & Analytics

Contactability

Feature Set Not Supported

N/A

6.8

Thryv

68%

Thryv ranks higher in 3/3 features

Dashboards

N/A

0 Ratings

9.5

95%

5 Ratings

Standard reports

N/A

0 Ratings

8.9

89%

5 Ratings

Custom reports

N/A

0 Ratings

2.0

20%

1 Rating

Platform & Infrastructure

Contactability

Feature Set Not Supported

N/A

8.7

Thryv

87%

Thryv ranks higher in 3/3 features

API

N/A

0 Ratings

8.5

85%

2 Ratings

Role-based workflow & approvals

N/A

0 Ratings

8.8

88%

2 Ratings

Customizability

N/A

0 Ratings

8.9

89%

5 Ratings

Attribute Ratings

Thryv is rated higher in 1 area: Likelihood to Recommend

Contactability

70%

1 Rating

9.2

Thryv

92%

6 Ratings

Contactability

N/A

0 Ratings

9.0

Thryv

90%

2 Ratings

Contactability

N/A

0 Ratings

9.7

Thryv

97%

5 Ratings

Pros

The software reporting system is really clean and works well and they are good at sending you leads.
Their customer service is also willing to work with you and they really tried to help me improve our ROI.
Since using Contactability our workflow is changing. We now only pick up the phone when someone is interested in our services. The prescreening is all handled and we have control over the flow, what is said. Even when we're out of the office we can log in from anywhere and see what's happening with our leads and those missed calls get scheduled for us automatically.

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Verified User

Engineer in Information Technology

Hospital & Health Care Company, 10,001+ employees

View all 1 answers on this topic

Allows me to send unlimited socail media posts and emails.
Allows me to collect information on customer.
Allows me to have all my customers info in one safe place.
Creates posts for my social media 12 times a month.
Keeps my webite up to date and helps me with updates.
Has the most amazing customer service via chat and phone.

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Lisa Newman

Owner

Printwise PromotionsApparel & Fashion, 1-10 employees

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Cons

Call the toll-free customer service number and you are transferred to a blank voicemail, with an electronic repeat of the phone number.
The software training videos were confusing to non technical users.
We encountered bugs with the use of Windows 10. Some of the futures were bugged.

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Verified User

Engineer in Information Technology

Hospital & Health Care Company, 10,001+ employees

View all 1 answers on this topic

I await the day that Thryv can integrate with Xero.
Google Messages integration would be handy.
There have been less than a handful of days where the site crashes and I have to reload it several times to get it to work properly.

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Verified User

Account Manager in Other

Accounting Company, 1-10 employees

View all 6 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

$149 per month

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

—

Usability

No score

No answers yet

No answers on this topic

Thryv 9.0

Based on 2 answers

It is very easy to use and the features are great for the ones we utilize. If you have any issues at all, customer service or our sales rep is great to work with and fixes what issues I have. They are always willing to help out and to follow up to make sure you don't have any more issues.

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Greg Swacker

Sales Manager

Seiler PlasticsPlastics, 11-50 employees

View all 2 answers on this topic

Support Rating

No score

No answers yet

No answers on this topic

Thryv 9.7

Based on 5 answers

Although getting through to the right person may take a while, they have the ability to take over your screen and always assist with whatever you need.

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Verified User

Employee in Social Media

Marketing & Advertising Company, 11-50 employees

View all 5 answers on this topic

Alternatives Considered

Contactability does a pretty decent job as it is very user-friendly and puts us in contact with our prospective clients. What they could improve on that Insightly does well is training and support. This could be due to the size of the company or their prioritization of resources. Overall we enjoyed Contactability better than Insightly.

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Verified User

Engineer in Information Technology

Hospital & Health Care Company, 10,001+ employees

View all 1 answers on this topic

Let's say use this software because it gives a lot of benefits to the company and we no other software use do not.

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Donna-sue Carpenter

SMS Routing Manager

TelintelTelecommunications, 51-200 employees

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Return on Investment

We got our people to become more open minded in trying new software and exploring options for automation.
Users got discouraged when the software did not work as it was supposed to and customer service was not there too help.
Once used correctly, we did have a large increase in the number of new clients that our office handled.

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Verified User

Engineer in Information Technology

Hospital & Health Care Company, 10,001+ employees

View all 1 answers on this topic

The ease for my clients to purchase packages/time is GREAT and the service charge is less than I was paying before.
Thryv has made it easier for my clients to share documents with me in a safe manner.
Overall the scheduler has saved me time and money. And it automates my calendar for easier management.

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Dona Carlisle

Owner / Virtual Assistant

VA On The Spot LLCManagement Consulting, 1-10 employees

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Screenshots

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