TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ContactMonkey

    Score6 out of 10
    N/AContactMonkey tracks internal communications via email, and is a plugin for Outlook and Gmail. ContactMonkey gives users the following capabilities: - Track who opens emails, how many times, in what locations, and what email client or mobile device was used. - Track who clicked the hyperlinks in emails (link to LinkedIn profile, company website, proposal, etc.) - See Open Activities and Activity History - Log a Call, Create a Task and Add an Event - Create, Update or…N/A

    Staffbase

    Score9.6 out of 10
    N/AStaffbase is the employee communication platform for communicators in large, distributed organizations. Using a mobile first approach, it allows internal communicators to reach every employee through various channels like news, mobile magazine, chat rooms and surveys. Analytics and reports allow communicators to find opportunities for impactful communications and to show the impact of their work to stakeholders. With integrations to SharePoint it can also act as a mobile intranet.N/A
    Pricing
    ContactMonkeyStaffbase
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ContactMonkeyStaffbase
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    ContactMonkeyStaffbase
    Small Businesses
    Workplace from Meta (discontinued)
    Score8 out of 10
    Workplace from Meta (discontinued)
    Score8 out of 10
    Medium-sized Companies
    Workvivo
    Score9.4 out of 10
    Workvivo
    Score9.4 out of 10
    Enterprises
    Workplace from Meta (discontinued)
    Score8 out of 10
    Workplace from Meta (discontinued)
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ContactMonkeyStaffbase
    Likelihood to Recommend
    10.0
    (2 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ContactMonkeyStaffbase
    Likelihood to Recommend
    ContactMonkey Inc.
    If you are a sales rep and want to know if your email has been opened without having to use receipts this is perfect. However, many people find this intrusive and inappropriate. I don't believe in this day and age there should be a moral outrage to track your emails but it happens. I particularly like it for Outlook 2016. I've tried Yesaware but found this better suited.
    Incentivized
    Read full review
    Staffbase GmbH
    Staffbase is well-suited for companies who want to drive and measure employee engagement through meaningful content. I wouldn't recommend it for companies that maintain a complex SharePoint environment with years of legacy content. It is not intended to be a CMS system. It is a dynamic platform that makes it's easy to share information through the mobile or desktop app and email and push notifications. You don't need a large team to manage it.
    Incentivized
    Read full review
    Pros
    ContactMonkey Inc.
    • Uploads information from business cards to your current contact database through your camera phone
    • Great resource for looking up people before meetings and doing other types of background research
    • Use information found on the internet to fill in information about your contact
    Incentivized
    Read full review
    Staffbase GmbH
    • Easy to use back-end for posting and managing content—you don't have to rely on IT for support.
    • Software update releases are included in the licensing fees. No need to get outside developers involved in making changes to the platform.
    • Employee segmentation is extremely easy with an API from your HRIS system.
    • Translations are a breeze!
    • Creating forms on the go is easy and efficient!
    • Use your existing organization's SSO for ease of use and security.
    Incentivized
    Read full review
    Cons
    ContactMonkey Inc.
    • Salesforce integration seems unnecessary
    • Has refresh issues occasionally
    • Can cause slowing issues for Outlook
    • Doesn't have integration with Outlook.com/Exchange
    Incentivized
    Read full review
    Staffbase GmbH
    • @Mentions could be added.
    Incentivized
    Read full review
    Likelihood to Renew
    ContactMonkey Inc.
    Easy to use
    Incentivized
    Read full review
    Staffbase GmbH
    No answers on this topic
    Usability
    ContactMonkey Inc.
    Easy for all users.
    Incentivized
    Read full review
    Staffbase GmbH
    No answers on this topic
    Support Rating
    ContactMonkey Inc.
    Easy to contact, quick follow-up/
    Incentivized
    Read full review
    Staffbase GmbH
    No answers on this topic
    Implementation Rating
    ContactMonkey Inc.
    It is really easy to integrate with GMail, so just start from there
    Incentivized
    Read full review
    Staffbase GmbH
    No answers on this topic
    Alternatives Considered
    ContactMonkey Inc.
    Contact Monkey was the best solution for Outlook 2016. While Yesaware is a good product with Microsoft 365 integration, I found it expensive and too feature rich for what I needed. If you are just trying to find something simple that does what you need well and cheap, this is the best solution on the market. It does have Salesforce integration but I just use the Salesforce product that is free and provides the same or more prospect info.
    Incentivized
    Read full review
    Staffbase GmbH
    Since we selected Staffbase, they are one of a few companies that haven't been acquired or changed its business model. We would have invested a lot of time and money rebuilding our intranet otherwise. We selected them because of the standard features included, the free updates, and the reasonable licensing fees. They understand the value of communicating with non-desk employees and keeping them engaged.
    Incentivized
    Read full review
    Return on Investment
    ContactMonkey Inc.
    • I've found companies that have shared my email and opened the email 20-60 times but never responded. It gave me an absolute understanding that this was a hot company
    • Sometimes knowing your email is being opened can be very frustrating if you cannot get a response. However, at least you know it was read and they are not interested.
    • My boss and fellow employee's don't like the fact that I know where they are located. It's somewhat divisive in that sense.
    Incentivized
    Read full review
    Staffbase GmbH
    • Engagement levels increased for non-desk employees without access to a PC.
    • We leverage the tool as part of our crisis management activities, without having to invest in an additional platform.
    • We can issue surveys quickly without investing in additional engagement tools.
    Incentivized
    Read full review
    ScreenShots

    Staffbase Screenshots

    Screenshot of Mobile AppScreenshot of Mobile App and Desktop VersionScreenshot of Swäpp App by Public Utilities ConstanceScreenshot of Profile App by BVGScreenshot of Vi2Go App by Viessmann