ContactMonkey vs. Staffbase

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ContactMonkey
Score 6.0 out of 10
N/A
ContactMonkey tracks internal communications via email, and is a plugin for Outlook and Gmail. ContactMonkey gives users the following capabilities: - Track who opens emails, how many times, in what locations, and what email client or mobile device was used. - Track who clicked the hyperlinks in emails (link to LinkedIn profile, company website, proposal, etc.) - See Open Activities and Activity History - Log a Call, Create a Task and Add an Event - Create, Update or…N/A
Staffbase
Score 10.0 out of 10
N/A
Staffbase is the employee communication platform for communicators in large, distributed organizations. Using a mobile first approach, it allows internal communicators to reach every employee through various channels like news, mobile magazine, chat rooms and surveys. Analytics and reports allow communicators to find opportunities for impactful communications and to show the impact of their work to stakeholders. With integrations to SharePoint it can also act as a mobile intranet.N/A
Pricing
ContactMonkeyStaffbase
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ContactMonkeyStaffbase
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ContactMonkeyStaffbase
Top Pros
Top Cons

No answers on this topic

Best Alternatives
ContactMonkeyStaffbase
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User Ratings
ContactMonkeyStaffbase
Likelihood to Recommend
10.0
(2 ratings)
10.0
(1 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
ContactMonkeyStaffbase
Likelihood to Recommend
ContactMonkey Inc.
If you are a sales rep and want to know if your email has been opened without having to use receipts this is perfect. However, many people find this intrusive and inappropriate. I don't believe in this day and age there should be a moral outrage to track your emails but it happens. I particularly like it for Outlook 2016. I've tried Yesaware but found this better suited.
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Staffbase GmbH
Staffbase is well-suited for companies who want to drive and measure employee engagement through meaningful content. I wouldn't recommend it for companies that maintain a complex SharePoint environment with years of legacy content. It is not intended to be a CMS system. It is a dynamic platform that makes it's easy to share information through the mobile or desktop app and email and push notifications. You don't need a large team to manage it.
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Pros
ContactMonkey Inc.
  • Uploads information from business cards to your current contact database through your camera phone
  • Great resource for looking up people before meetings and doing other types of background research
  • Use information found on the internet to fill in information about your contact
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Staffbase GmbH
  • Easy to use back-end for posting and managing content—you don't have to rely on IT for support.
  • Software update releases are included in the licensing fees. No need to get outside developers involved in making changes to the platform.
  • Employee segmentation is extremely easy with an API from your HRIS system.
  • Translations are a breeze!
  • Creating forms on the go is easy and efficient!
  • Use your existing organization's SSO for ease of use and security.
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Cons
ContactMonkey Inc.
  • Salesforce integration seems unnecessary
  • Has refresh issues occasionally
  • Can cause slowing issues for Outlook
  • Doesn't have integration with Outlook.com/Exchange
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Staffbase GmbH
  • @Mentions could be added.
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Likelihood to Renew
ContactMonkey Inc.
Easy to use
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Staffbase GmbH
No answers on this topic
Usability
ContactMonkey Inc.
Easy for all users.
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Staffbase GmbH
No answers on this topic
Support Rating
ContactMonkey Inc.
Easy to contact, quick follow-up/
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Staffbase GmbH
No answers on this topic
Implementation Rating
ContactMonkey Inc.
It is really easy to integrate with GMail, so just start from there
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Staffbase GmbH
No answers on this topic
Alternatives Considered
ContactMonkey Inc.
Contact Monkey was the best solution for Outlook 2016. While Yesaware is a good product with Microsoft 365 integration, I found it expensive and too feature rich for what I needed. If you are just trying to find something simple that does what you need well and cheap, this is the best solution on the market. It does have Salesforce integration but I just use the Salesforce product that is free and provides the same or more prospect info.
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Staffbase GmbH
Since we selected Staffbase, they are one of a few companies that haven't been acquired or changed its business model. We would have invested a lot of time and money rebuilding our intranet otherwise. We selected them because of the standard features included, the free updates, and the reasonable licensing fees. They understand the value of communicating with non-desk employees and keeping them engaged.
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Return on Investment
ContactMonkey Inc.
  • I've found companies that have shared my email and opened the email 20-60 times but never responded. It gave me an absolute understanding that this was a hot company
  • Sometimes knowing your email is being opened can be very frustrating if you cannot get a response. However, at least you know it was read and they are not interested.
  • My boss and fellow employee's don't like the fact that I know where they are located. It's somewhat divisive in that sense.
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Staffbase GmbH
  • Engagement levels increased for non-desk employees without access to a PC.
  • We leverage the tool as part of our crisis management activities, without having to invest in an additional platform.
  • We can issue surveys quickly without investing in additional engagement tools.
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ScreenShots

Staffbase Screenshots

Screenshot of Mobile AppScreenshot of Mobile App and Desktop VersionScreenshot of Swäpp App by Public Utilities ConstanceScreenshot of Profile App by BVGScreenshot of Vi2Go App by Viessmann