What users are saying about
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 5 reviews and ratings
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.6 out of 100
Based on 5 reviews and ratings
Attribute Ratings
- ContactPigeon is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew
Likelihood to Recommend
9.1
ContactPigeon
91%
3 Ratings

8.3
LoopFuse (discontinued)
83%
3 Ratings
Likelihood to Renew
9.1
ContactPigeon
91%
1 Rating

5.6
LoopFuse (discontinued)
56%
3 Ratings
Usability
ContactPigeon
N/A
0 Ratings

8.0
LoopFuse (discontinued)
80%
1 Rating
Support Rating
9.1
ContactPigeon
91%
1 Rating

LoopFuse (discontinued)
N/A
0 Ratings
Likelihood to Recommend
ContactPigeon
It is a platform with all the requisite features to meet the needs of a complete digital marketing campaign: email marketing with countless automation rules, pop-ups that serve as simple sign-ups or even as cross-sell and up-sell tools, push notifications with ready-made templates for vital functions like browse and cart abandonment, the ability to create offsite landing pages, creation of Facebook ads, and much much more. I really can't think of one scenario in which ContactPigeon won't provide solid solutions.
Digital Content Manager
TraumacareHealth, Wellness and Fitness, 11-50 employees
LoopFuse (discontinued)
My advice in choosing software in general is to know what you want to get out of the software. Then start researching the software on your own to see what features and benefits each has that will help you accomplish what you need. Once you have a good idea of what sorts of features you're looking for, reach out to the vendors that have them to see demos. Get really in-depth with your demos and ask for practical use-cases for each feature. Free trials are pretty useless with this sort of technology because the initial set-up is so time-consuming that you would either not set it up properly, or you would not stop using the provider you chose after the set up because you don't want to do it again!
Marketing Director
MeltwaterHuman Resources, 11-50 employees
Pros
ContactPigeon
- Customized newsletters with segmentations to target specific customers according to their visits in our website.
- Landing pages, with [graphics] we create. It creates a special link for every campaign/landing page for use in our advertisements.
- Pop ups in site. [We] can have pop ups in every page of our site. [We] want [this] in order to inform our customers for extra [discounts] [or] [gifts].

Verified User
Project Manager in Marketing
Pharmaceuticals Company, 11-50 employeesLoopFuse (discontinued)
- It is easy to use without too much set-up.
- The e-mail engine is simple to use and straightforward, and e-mails seemed to get delivered for the most part.
- The reporting information is very in-depth and detailed.

Verified User
C-Level Executive in Corporate
Marketing and Advertising Company, 11-50 employeesCons
ContactPigeon
- The UI is too complex sometimes (hopefully their support is always there for us!)
eCommerce Manager
tetragonobookstores.grRetail, 11-50 employees
LoopFuse (discontinued)
- I think creating the HTML email campaigns could be made easier.
- I would like to have more HTML templates available.
Product Marketing Manager
Pivotal Inc.Internet, 501-1000 employees
Pricing Details
ContactPigeon
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$198 per month/billed annually
ContactPigeon Editions & Modules
Edition
Standard | $198.001 |
---|---|
Pro | $385.001 |
Enterprise | $980.001 |
- per month/billed annually
Additional Pricing Details
—LoopFuse (discontinued)
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$275 per month
LoopFuse (discontinued) Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
ContactPigeon
ContactPigeon 9.1
Based on 1 answer
I am absolutely happy with their services. For any problem or idea that arises, the support team is there to provide solutions, advise, and even write code for the website.
Digital Content Manager
TraumacareHealth, Wellness and Fitness, 11-50 employees
LoopFuse (discontinued)
LoopFuse (discontinued) 5.6
Based on 3 answers
Loopfuse was great for a startup with a limited budget and limited technical resources, but it's not something I'd use for a larger company because the functionality can be fairly limited compared to other similar products. If I were in a startup again, I wouldn't hesitate to use them for a second.I would also note that, when I first started using them, they were great about answering questions via phone, email, web form, forum, etc - which is one of the reasons I went with them. When I used them at a later company, I found they were a little less receptive to 1x1 support with the cheaper plan I was using. I can't blame them for that, but it wasn't always intuitive to use their product (even after having used it for a year).
Marketing Director
MeltwaterHuman Resources, 11-50 employees
Usability
ContactPigeon
No score
No answers yet
No answers on this topic
LoopFuse (discontinued)
LoopFuse (discontinued) 8.0
Based on 1 answer
It's pretty easy to use without any technical abilities, but the email editor will require html skills (no drag and drop).
Marketing Director
MeltwaterHuman Resources, 11-50 employees
Support Rating
ContactPigeon
ContactPigeon 9.1
Based on 1 answer
It is honestly the best support team I've ever seen, always ready and willing to help.
Digital Content Manager
TraumacareHealth, Wellness and Fitness, 11-50 employees
LoopFuse (discontinued)
No score
No answers yet
No answers on this topic
Alternatives Considered
ContactPigeon
[I] haven't used other [products].

Verified User
Project Manager in Marketing
Pharmaceuticals Company, 11-50 employeesLoopFuse (discontinued)
At the time we had to choose between several versions of marketing products. We decided to choose LoopFuse since a few of our employees were quite amused with the ease of use of LoopFuse. Also when looking at cost-effectiveness LoopFuse is a great product for the smaller companies. Making the decision was not too hard.
Product Marketing Manager
Pivotal Inc.Internet, 501-1000 employees
Return on Investment
ContactPigeon
- 25% growth in Email orders (YoY).
- Higher open rates up to +46%.
eCommerce Manager
tetragonobookstores.grRetail, 11-50 employees
LoopFuse (discontinued)
- I can't really quantify ROI from Loopfuse

Verified User
C-Level Executive in Corporate
Marketing and Advertising Company, 11-50 employees