What users are saying about
5 Ratings
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Score 8.6 out of 100
5 Ratings
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Score 6.6 out of 100

Attribute Ratings

  • ContactPigeon is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew

Likelihood to Recommend

9.1

ContactPigeon

91%
3 Ratings
8.3

LoopFuse (discontinued)

83%
3 Ratings

Likelihood to Renew

9.1

ContactPigeon

91%
1 Rating
5.6

LoopFuse (discontinued)

56%
3 Ratings

Usability

ContactPigeon

N/A
0 Ratings
8.0

LoopFuse (discontinued)

80%
1 Rating

Support Rating

9.1

ContactPigeon

91%
1 Rating

LoopFuse (discontinued)

N/A
0 Ratings

Likelihood to Recommend

ContactPigeon

It is a platform with all the requisite features to meet the needs of a complete digital marketing campaign: email marketing with countless automation rules, pop-ups that serve as simple sign-ups or even as cross-sell and up-sell tools, push notifications with ready-made templates for vital functions like browse and cart abandonment, the ability to create offsite landing pages, creation of Facebook ads, and much much more. I really can't think of one scenario in which ContactPigeon won't provide solid solutions.
Makis Paraskevopoulos | TrustRadius Reviewer

LoopFuse (discontinued)

My advice in choosing software in general is to know what you want to get out of the software. Then start researching the software on your own to see what features and benefits each has that will help you accomplish what you need. Once you have a good idea of what sorts of features you're looking for, reach out to the vendors that have them to see demos. Get really in-depth with your demos and ask for practical use-cases for each feature. Free trials are pretty useless with this sort of technology because the initial set-up is so time-consuming that you would either not set it up properly, or you would not stop using the provider you chose after the set up because you don't want to do it again!
Jen Picard | TrustRadius Reviewer

Pros

ContactPigeon

  • Customized newsletters with segmentations to target specific customers according to their visits in our website.
  • Landing pages, with [graphics] we create. It creates a special link for every campaign/landing page for use in our advertisements.
  • Pop ups in site. [We] can have pop ups in every page of our site. [We] want [this] in order to inform our customers for extra [discounts] [or] [gifts].
Anonymous | TrustRadius Reviewer

LoopFuse (discontinued)

  • It is easy to use without too much set-up.
  • The e-mail engine is simple to use and straightforward, and e-mails seemed to get delivered for the most part.
  • The reporting information is very in-depth and detailed.
Anonymous | TrustRadius Reviewer

Cons

ContactPigeon

  • The UI is too complex sometimes (hopefully their support is always there for us!)
Apostolis Lianos | TrustRadius Reviewer

LoopFuse (discontinued)

  • I think creating the HTML email campaigns could be made easier.
  • I would like to have more HTML templates available.
Mark Baars MScBA | TrustRadius Reviewer

Pricing Details

ContactPigeon

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

$198 per month/billed annually

ContactPigeon Editions & Modules

Edition
Standard$198.001
Pro$385.001
Enterprise$980.001
  1. per month/billed annually
Additional Pricing Details

LoopFuse (discontinued)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$275 per month

LoopFuse (discontinued) Editions & Modules

Additional Pricing Details

Likelihood to Renew

ContactPigeon

ContactPigeon 9.1
Based on 1 answer
I am absolutely happy with their services. For any problem or idea that arises, the support team is there to provide solutions, advise, and even write code for the website.
Makis Paraskevopoulos | TrustRadius Reviewer

LoopFuse (discontinued)

LoopFuse (discontinued) 5.6
Based on 3 answers
Loopfuse was great for a startup with a limited budget and limited technical resources, but it's not something I'd use for a larger company because the functionality can be fairly limited compared to other similar products. If I were in a startup again, I wouldn't hesitate to use them for a second.I would also note that, when I first started using them, they were great about answering questions via phone, email, web form, forum, etc - which is one of the reasons I went with them. When I used them at a later company, I found they were a little less receptive to 1x1 support with the cheaper plan I was using. I can't blame them for that, but it wasn't always intuitive to use their product (even after having used it for a year).
Jen Picard | TrustRadius Reviewer

Usability

ContactPigeon

No score
No answers yet
No answers on this topic

LoopFuse (discontinued)

LoopFuse (discontinued) 8.0
Based on 1 answer
It's pretty easy to use without any technical abilities, but the email editor will require html skills (no drag and drop).
Jen Picard | TrustRadius Reviewer

Support Rating

ContactPigeon

ContactPigeon 9.1
Based on 1 answer
It is honestly the best support team I've ever seen, always ready and willing to help.
Makis Paraskevopoulos | TrustRadius Reviewer

LoopFuse (discontinued)

No score
No answers yet
No answers on this topic

Alternatives Considered

ContactPigeon

[I] haven't used other [products].
Anonymous | TrustRadius Reviewer

LoopFuse (discontinued)

At the time we had to choose between several versions of marketing products. We decided to choose LoopFuse since a few of our employees were quite amused with the ease of use of LoopFuse. Also when looking at cost-effectiveness LoopFuse is a great product for the smaller companies. Making the decision was not too hard.
Mark Baars MScBA | TrustRadius Reviewer

Return on Investment

ContactPigeon

  • 25% growth in Email orders (YoY).
  • Higher open rates up to +46%.
Apostolis Lianos | TrustRadius Reviewer

LoopFuse (discontinued)

  • I can't really quantify ROI from Loopfuse
Anonymous | TrustRadius Reviewer

Screenshots

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