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ContactPigeon vs. Forma, now part of Snapchat

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ContactPigeon

    Score9.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    ContactPigeon is a marketing automation solution for eCommerce. It combines email marketing, dynamic pop-ups, segmentation, automation flows and real-time analytics for marketers to maximize results when it comes to visitor remarketing. It enables eCommerce and B2C businesses to better engage, retain and grow customers with insights into visitor behaviors and automation flows. Get started with templates & recipes Users have pre-built eCommerce automation recipes to nurture, win…

    $198

    per month/billed annually

    Forma, now part of Snapchat

    Score8 out of 10
    N/AForma was used to build photorealistic avatars, aiming to put the customer directly at the center of the shopping experience with a single photo, with the goal of grabbing their attention and helping them build confidence before buying. Forma was acquired and is now part of Snapchat.N/A
    Pricing
    ContactPigeonForma, now part of Snapchat
    Editions & Modules
    Standard
    $198.00
    per month/billed annually
    Pro
    $385.00
    per month/billed annually
    Enterprise
    $980.00
    per month/billed annually
    No answers on this topic
    Offerings
    Pricing Offerings
    ContactPigeonForma, now part of Snapchat
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
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    ContactPigeonForma, now part of Snapchat
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    Simplify360
    Score7.8 out of 10
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    Customer.io
    Score9.1 out of 10
    Dynamic Yield
    Score8.9 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    Dynamic Yield
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ContactPigeonForma, now part of Snapchat
    Likelihood to Recommend
    10.0
    (4 ratings)
    8.2
    (1 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ContactPigeonForma, now part of Snapchat
    Likelihood to Recommend
    ContactPigeon
    Our automations are built differently and using real-time API calls we pass on all the information needed. The cart abandonment and browse abandonment email campaigns are designed based on different travel bundles according to our visitors’ historical data. Likewise, our customer success manager helped up set up on-site count-down pop-ups that highlight the expiration date of specific offers.
    Read full review
    Snap, Inc. (Snapchat for Business)
    Very good for smaller stores, very easy to start and expand. Swimwear is a good use case, people want to know what they look like in swimwear. Also it works best on phones so it's good if customers shop on mobile. Not good if you are not on Shopify, it won't work. Also maybe not good for very high-end luxury brands, users who upload photos use their camera phones and not beautiful like models.
    Read full review
    Pros
    ContactPigeon
    • Push, Popup & Email Automation
    • Support Team
    • User Segmentation
    • Product Recommendation AI
    Read full review
    Snap, Inc. (Snapchat for Business)
    • Keep customers on my site for longer
    • Easy to try and expand, they use my existing product photos
    • Free unless you want a special design
    • Good support
    Read full review
    Cons
    ContactPigeon
    • The UI is too complex sometimes (hopefully their support is always there for us!)
    Read full review
    Snap, Inc. (Snapchat for Business)
    • Takes a couple days to add products. Would be better if it were instant.
    • Only on Shopify. I told a friend who sells on Woo Commerce and it wouldn't work.
    Read full review
    Likelihood to Renew
    ContactPigeon
    I am absolutely happy with their services. For any problem or idea that arises, the support team is there to provide solutions, advise, and even write code for the website.
    Read full review
    Snap, Inc. (Snapchat for Business)
    No answers on this topic
    Support Rating
    ContactPigeon
    It is honestly the best support team I've ever seen, always ready and willing to help.
    Read full review
    Snap, Inc. (Snapchat for Business)
    No answers on this topic
    Alternatives Considered
    ContactPigeon
    [I] haven't used other [products].
    Read full review
    Snap, Inc. (Snapchat for Business)
    We heard of 3D Look but needs 3D cameras, too expensive so didn't really try. True Fit is what many bigger companies use but it's expensive and doesn't work well
    Read full review
    Return on Investment
    ContactPigeon
    • 25% growth in Email orders (YoY).
    • Higher open rates up to +46%.
    Read full review
    Snap, Inc. (Snapchat for Business)
    • Very big impact on session time
    • Helps with getting store visitors. But I use the virtual fitting room in marketing
    • Any new business is good since it's free
    Read full review
    ScreenShots

    ContactPigeon Screenshots

    Screenshot of Predefined ecommerce scenarios to get started fast.Screenshot of Dynamic popups designs and triggers to engage your site visitors.Screenshot of One glance view of the metrics that matter.

    Forma, now part of Snapchat Screenshots

    Screenshot of Forma-enabled product pageScreenshot of Customer can choose from a diverse set of models, or upload their own photo - without leaving merchant's websiteScreenshot of Forma's admin dashboard to add tryon-enabled prodcuts, or to turn on or off any individual productScreenshot of Free and 1min to onboard! 5-star reviews on Shopify