What users are saying about
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 5 reviews and ratings
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 15 reviews and ratings
Feature Set Ratings
Email & Online Marketing
ContactPigeon
Feature Set Not Supported
N/A

7.5
WebEngage
75%
WebEngage ranks higher in 6/6 features
WebEngage ranks higher in 6/6 features
Dynamic content
N/A
0 Ratings
7.4
74%
6 Ratings
Ability to test dynamic content
N/A
0 Ratings
7.7
77%
6 Ratings
Mobile optimization
N/A
0 Ratings
6.5
65%
5 Ratings
Email deliverability reporting
N/A
0 Ratings
7.1
71%
6 Ratings
List management
N/A
0 Ratings
7.9
79%
6 Ratings
Triggered drip sequences
N/A
0 Ratings
8.3
83%
6 Ratings
Lead Management
ContactPigeon
Feature Set Not Supported
N/A

6.3
WebEngage
63%
WebEngage ranks higher in 2/2 features
WebEngage ranks higher in 2/2 features
Lead nurturing
N/A
0 Ratings
6.8
68%
5 Ratings
Automated sales alerts and tasks
N/A
0 Ratings
5.8
58%
5 Ratings
Campaign Management
ContactPigeon
Feature Set Not Supported
N/A

7.0
WebEngage
70%
WebEngage ranks higher in 2/2 features
WebEngage ranks higher in 2/2 features
Calendaring
N/A
0 Ratings
8.0
80%
5 Ratings
Event/webinar marketing
N/A
0 Ratings
6.0
60%
4 Ratings
Reporting & Analytics
ContactPigeon
Feature Set Not Supported
N/A

7.2
WebEngage
72%
WebEngage ranks higher in 3/3 features
WebEngage ranks higher in 3/3 features
Dashboards
N/A
0 Ratings
7.5
75%
6 Ratings
Standard reports
N/A
0 Ratings
7.5
75%
6 Ratings
Custom reports
N/A
0 Ratings
6.7
67%
6 Ratings
Platform & Infrastructure
ContactPigeon
Feature Set Not Supported
N/A

7.2
WebEngage
72%
WebEngage ranks higher in 4/4 features
WebEngage ranks higher in 4/4 features
API
N/A
0 Ratings
8.3
83%
6 Ratings
Role-based workflow & approvals
N/A
0 Ratings
7.2
72%
5 Ratings
Customizability
N/A
0 Ratings
7.0
70%
5 Ratings
Integration with Salesforce.com
N/A
0 Ratings
6.2
62%
5 Ratings
Attribute Ratings
- ContactPigeon is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.1
ContactPigeon
91%
3 Ratings

8.1
WebEngage
81%
6 Ratings
Likelihood to Renew
9.1
ContactPigeon
91%
1 Rating

WebEngage
N/A
0 Ratings
Support Rating
9.1
ContactPigeon
91%
1 Rating

WebEngage
N/A
0 Ratings
Likelihood to Recommend
ContactPigeon
It is a platform with all the requisite features to meet the needs of a complete digital marketing campaign: email marketing with countless automation rules, pop-ups that serve as simple sign-ups or even as cross-sell and up-sell tools, push notifications with ready-made templates for vital functions like browse and cart abandonment, the ability to create offsite landing pages, creation of Facebook ads, and much much more. I really can't think of one scenario in which ContactPigeon won't provide solid solutions.
Digital Content Manager
TraumacareHealth, Wellness and Fitness, 11-50 employees
WebEngage
WebEngage can easily reduce turnaround time for product and marketing teams to execute marketing campaigns for specific user segments as well as remove any dependency on internal tech teams for the development and maintenance of automation journeys. Further, A/B tests can be executed to measure the performance of message variants in real-time directly from the panel. But WebEngage lacks a robust Analytics platform. While basic metrics such as open rate and click-through rate for messages being sent can be considered for reporting, attribution is still not the strongest suit in case the marketing team relies on multiple Ad networks for acquisition. Thus, as per experience, it's better to use the automation suite offered by WebEngage with a different data analytics platform.
Product Manager
MoglixBusiness Supplies & Equipment, 501-1000 employees
Pros
ContactPigeon
- Customized newsletters with segmentations to target specific customers according to their visits in our website.
- Landing pages, with [graphics] we create. It creates a special link for every campaign/landing page for use in our advertisements.
- Pop ups in site. [We] can have pop ups in every page of our site. [We] want [this] in order to inform our customers for extra [discounts] [or] [gifts].

Verified User
Project Manager in Marketing
Pharmaceuticals Company, 11-50 employeesWebEngage
- Ease in creating user journeys.
- Easy implementation of APIs.
- Good reporting dashboard and scheduling features.
- Segmentation of the users is easy.
Deputy Manager - Digital Marketing
ADDA52Computer Games, 201-500 employees
Cons
ContactPigeon
- The UI is too complex sometimes (hopefully their support is always there for us!)
eCommerce Manager
tetragonobookstores.grRetail, 11-50 employees
WebEngage
- Relays
- Onsite should have more options of templates.
- Backend support for better reachability of the channels.
- Cohort studies should be more customizable.
Deputy Manager - Digital Marketing
ADDA52Computer Games, 201-500 employees
Pricing Details
ContactPigeon
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$198 per month/billed annually
ContactPigeon Editions & Modules
Edition
Standard | $198.001 |
---|---|
Pro | $385.001 |
Enterprise | $980.001 |
- per month/billed annually
Additional Pricing Details
—WebEngage
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—WebEngage Editions & Modules
—
Additional Pricing Details
Pricing is customised according to the customer usage and requirement. Contact support@webengage.com to know more about pricing plans.Likelihood to Renew
ContactPigeon
ContactPigeon 9.1
Based on 1 answer
I am absolutely happy with their services. For any problem or idea that arises, the support team is there to provide solutions, advise, and even write code for the website.
Digital Content Manager
TraumacareHealth, Wellness and Fitness, 11-50 employees
WebEngage
No score
No answers yet
No answers on this topic
Support Rating
ContactPigeon
ContactPigeon 9.1
Based on 1 answer
It is honestly the best support team I've ever seen, always ready and willing to help.
Digital Content Manager
TraumacareHealth, Wellness and Fitness, 11-50 employees
WebEngage
No score
No answers yet
No answers on this topic
Alternatives Considered
ContactPigeon
[I] haven't used other [products].

Verified User
Project Manager in Marketing
Pharmaceuticals Company, 11-50 employeesWebEngage
WebEngage's dashboard is relatively more intuitive and easy to understand. Further in terms of cost as well it is value to money as it delivers excellent ROI. The after-sales support is also better in terms of responsiveness and helps in case of issues with the execution of campaigns. The account managers also ideate and help in the optimization and creation of new user journeys.
Product Manager
MoglixBusiness Supplies & Equipment, 501-1000 employees
Return on Investment
ContactPigeon
- 25% growth in Email orders (YoY).
- Higher open rates up to +46%.
eCommerce Manager
tetragonobookstores.grRetail, 11-50 employees
WebEngage
- Helped in lowering cost of marketing.
- Driving higher volume of Direct Sales.
- Increasing conversion rate on the website.
- Increasing lead to sale ratio.

Verified User
Manager in Marketing
Real Estate Company, 1001-5000 employees