Contactually CRM (discontinued) vs. Daylite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Contactually CRM (discontinued)
Score 8.0 out of 10
N/A
Contactually was a CRM for real estate agents and brokerages, that automatically prompted users to take action with the most important people to prevent things from falling through the cracks. Contactually was acquired by Compass in 2019, and is no longer available.
$69
per month
Daylite
Score 7.9 out of 10
Small Businesses (1-50 employees)
Daylite is a project management solution built around features such as contact management, scheduling, and sales pipeline tracking.
$39
per month per seat
Pricing
Contactually CRM (discontinued)Daylite
Editions & Modules
Professional
$69.00
per month
Accelerator
$119.00
per month
No answers on this topic
Offerings
Pricing Offerings
Contactually CRM (discontinued)Daylite
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Contactually CRM (discontinued)Daylite
Top Pros
Top Cons
Features
Contactually CRM (discontinued)Daylite
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Contactually CRM (discontinued)
9.2
3 Ratings
18% above category average
Daylite
9.3
1 Ratings
19% above category average
Customer data management / contact management9.93 Ratings10.01 Ratings
Workflow management9.63 Ratings8.01 Ratings
Territory management9.01 Ratings00 Ratings
Opportunity management9.42 Ratings10.01 Ratings
Integration with email client (e.g., Outlook or Gmail)9.93 Ratings9.01 Ratings
Contract management6.01 Ratings00 Ratings
Interaction tracking9.93 Ratings00 Ratings
Channel / partner relationship management9.92 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Contactually CRM (discontinued)
9.1
3 Ratings
19% above category average
Daylite
-
Ratings
Case management9.73 Ratings00 Ratings
Call center management8.02 Ratings00 Ratings
Help desk management9.73 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Contactually CRM (discontinued)
9.7
3 Ratings
25% above category average
Daylite
9.0
1 Ratings
18% above category average
Lead management9.93 Ratings9.01 Ratings
Email marketing9.63 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Contactually CRM (discontinued)
7.0
2 Ratings
8% below category average
Daylite
8.0
1 Ratings
5% above category average
Task management7.02 Ratings8.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Contactually CRM (discontinued)
7.0
2 Ratings
8% below category average
Daylite
9.0
1 Ratings
17% above category average
Pipeline visualization7.02 Ratings9.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
Contactually CRM (discontinued)
7.0
2 Ratings
8% below category average
Daylite
8.5
1 Ratings
12% above category average
Custom fields7.02 Ratings10.01 Ratings
Custom objects7.01 Ratings7.01 Ratings
Scripting environment7.02 Ratings00 Ratings
API for custom integration7.01 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Contactually CRM (discontinued)
7.5
2 Ratings
10% below category average
Daylite
9.0
1 Ratings
8% above category average
Single sign-on capability9.02 Ratings00 Ratings
Role-based user permissions6.01 Ratings9.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Contactually CRM (discontinued)
8.4
3 Ratings
15% above category average
Daylite
-
Ratings
Social data9.92 Ratings00 Ratings
Social engagement7.02 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Contactually CRM (discontinued)
9.9
3 Ratings
32% above category average
Daylite
-
Ratings
Marketing automation9.93 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Contactually CRM (discontinued)
9.4
3 Ratings
22% above category average
Daylite
10.0
1 Ratings
28% above category average
Mobile access9.43 Ratings10.01 Ratings
Best Alternatives
Contactually CRM (discontinued)Daylite
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Contactually CRM (discontinued)Daylite
Likelihood to Recommend
9.0
(4 ratings)
8.7
(10 ratings)
Likelihood to Renew
1.0
(1 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Contactually CRM (discontinued)Daylite
Likelihood to Recommend
Discontinued Products
Contactually is a very powerful CRM, even though it is extremely simple to use. It is very intuitive and fun to use! Their templates for nurturing and follow-up are phenomenal, so if you have a sales cycle, this is the tool for you. I even use it to keep track of family and acquaintances' interactions, as Contactually can alert me when it's been 30 days since the last time I talked to person A. The only reason I don't give it a 10 is because price has been going up in recent years.
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Daylite
Well suited for any size company which needs CRM management. Easy to use. Great for individuals or teams that use Apple products. Daylite and ios expert integration has been key in capturing leads from our website into the Daylite database, plus then if they opt into email marketing, they are entered into the MailChimp database. The web forms also automate the creation of opportunities and are linked with the contacts/companies. Sales Managers with geographical responsibilities can easily filter contacts or projects based on these regions so they only see what they need. Daylite is not appropriate for Windows users.
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Pros
Discontinued Products
  • Syncing to email
  • Design and interface
  • Support team
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Daylite
  • Daylite allows you to link your email so when you email a client it will link to their contact in Daylite and save the communication so anyone on the team can see all the emails that have been sent between the client and our company.
  • Daylite allows you to create "opportunities" for the different packages and services we offer. This lets us track where someone is in the process, if they are still thinking about a service, have been sold on it, or are not interested.
  • Daylite lets you leave notes on the account that everyone on the team can see. This has been so helpful for our company because it lets us drop helpful notes on personal things about the client that would be good for everyone to know.
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Cons
Discontinued Products
  • Social tracking is really only through Twitter so though you can add LinkedIn, G+, and even AngelList social profiles, you don't get users' social posts from those
  • The feature that highlights opportunities to stay connected with "important" contacts COULD be incredible but it only reports to you when those users have birthdays or they tweet @ you. Rather worthless in that regard. Would be nice if Important contacts showed every time those people posted something on social media.
  • Becomes laborious when you have thousands of contacts and need to organize them and indicate their level of importance.
  • Time since last contacted only tracks email. You can't manually indicate that you've contacted them, it doesn't track your calendar to know if you had a meeting
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Daylite
  • The main drawback of Daylite is that it becomes slow on its iOS mobile devices.
  • Sometimes I face a lot of retries to log into the account. The mobile app needs a change and needs an upgrade. Apps are lacking in giving appointment reminders on time. Sometimes it does not notify on the right time about the appointment with the client.
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Likelihood to Renew
Discontinued Products
Just doesn't provide the sophistication that I seek. It's a simple solution with some innovation automation relatively speaking, but ideal for individuals and small businesses with basic CRM needs.
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Daylite
No answers on this topic
Usability
Discontinued Products
No answers on this topic
Daylite
Easy to use for Mac OS users. Not possible for Windows Users. I will still give a rating of 10, though.
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Support Rating
Discontinued Products
No answers on this topic
Daylite
The team at Marketcircle has always been good at support and usually quick to respond and usually under 1 hour. Keep up the good work here!
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Alternatives Considered
Discontinued Products
It seemed to have everything that I wanted and wasn't too expensive.
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Daylite
Daylite provides authentic services and features with excellent programming. I have also collaborated on the Daylite calendar
with Apple Calendar so that I can never leave behind any updates of the
future. Moreover, it keeps on updating its feature for giving better services.
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Return on Investment
Discontinued Products
  • It's had a very positive impact in building and maintaining my relationships. The ROI has been positive as an affordable and user-friendly CRM.
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Daylite
  • Daylite has been very helpful for new employees to answer their own questions about contacts/passwords, etc.
  • We found the tiny notification bell to be weak, sometimes a project comes in with a tight deadline and we have to double-check and ask an employee if they saw the notification. More time would be saved by just chatting about the project and its expectations.
  • A huge benefit is the institutional knowledge that can be had by reading past projects. We've tracked everything, so the history is there.
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ScreenShots

Daylite Screenshots

Screenshot of Daylite app shown on both iPhone and Mac