Contactually CRM (discontinued) vs. LeadMaster

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Contactually CRM (discontinued)
Score 8.0 out of 10
N/A
Contactually was a CRM for real estate agents and brokerages, that automatically prompted users to take action with the most important people to prevent things from falling through the cracks. Contactually was acquired by Compass in 2019, and is no longer available.
$69
per month
LeadMaster
Score 8.0 out of 10
N/A
LeadMaster is a customer relationship management (CRM) solution focused around an online sales lead management system.
$10
per seat
Pricing
Contactually CRM (discontinued)LeadMaster
Editions & Modules
Professional
$69.00
per month
Accelerator
$119.00
per month
Lead-Xpress
$10
per seat
LeadMaster Standard Edition
$50
per seat
Offerings
Pricing Offerings
Contactually CRM (discontinued)LeadMaster
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$500 hours required
Additional DetailsThere is no additional charge for the mobile version.
More Pricing Information
Community Pulse
Contactually CRM (discontinued)LeadMaster
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Contactually CRM (discontinued)LeadMaster
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Contactually CRM (discontinued)
8.8
4 Ratings
14% above category average
LeadMaster
5.9
1 Ratings
26% below category average
Customer data management / contact management9.84 Ratings7.01 Ratings
Workflow management9.64 Ratings7.01 Ratings
Territory management8.92 Ratings6.01 Ratings
Opportunity management9.43 Ratings5.01 Ratings
Integration with email client (e.g., Outlook or Gmail)9.94 Ratings7.01 Ratings
Contract management6.02 Ratings6.01 Ratings
Quote & order management6.01 Ratings3.01 Ratings
Interaction tracking9.84 Ratings00 Ratings
Channel / partner relationship management9.83 Ratings6.01 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Contactually CRM (discontinued)
9.1
4 Ratings
19% above category average
LeadMaster
7.0
1 Ratings
7% below category average
Case management9.74 Ratings6.01 Ratings
Call center management8.03 Ratings8.01 Ratings
Help desk management9.73 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Contactually CRM (discontinued)
9.7
4 Ratings
25% above category average
LeadMaster
6.0
1 Ratings
23% below category average
Lead management9.84 Ratings6.01 Ratings
Email marketing9.64 Ratings6.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Contactually CRM (discontinued)
6.3
3 Ratings
19% below category average
LeadMaster
6.5
1 Ratings
15% below category average
Task management7.03 Ratings8.01 Ratings
Billing and invoicing management5.01 Ratings00 Ratings
Reporting7.01 Ratings5.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Contactually CRM (discontinued)
7.0
3 Ratings
8% below category average
LeadMaster
6.0
1 Ratings
24% below category average
Forecasting7.01 Ratings7.01 Ratings
Pipeline visualization7.03 Ratings5.01 Ratings
Customizable reports7.01 Ratings6.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
Contactually CRM (discontinued)
7.0
2 Ratings
8% below category average
LeadMaster
6.7
1 Ratings
12% below category average
Custom fields7.02 Ratings8.01 Ratings
Custom objects7.01 Ratings00 Ratings
Scripting environment7.02 Ratings6.01 Ratings
API for custom integration7.01 Ratings6.01 Ratings
Security
Comparison of Security features of Product A and Product B
Contactually CRM (discontinued)
7.5
3 Ratings
10% below category average
LeadMaster
6.0
1 Ratings
32% below category average
Single sign-on capability9.02 Ratings00 Ratings
Role-based user permissions6.02 Ratings6.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Contactually CRM (discontinued)
8.4
3 Ratings
14% above category average
LeadMaster
-
Ratings
Social data9.92 Ratings00 Ratings
Social engagement7.02 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Contactually CRM (discontinued)
9.9
3 Ratings
32% above category average
LeadMaster
8.0
1 Ratings
11% above category average
Marketing automation9.93 Ratings8.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
Contactually CRM (discontinued)
9.4
4 Ratings
22% above category average
LeadMaster
9.0
1 Ratings
18% above category average
Mobile access9.44 Ratings9.01 Ratings
Best Alternatives
Contactually CRM (discontinued)LeadMaster
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Contactually CRM (discontinued)LeadMaster
Likelihood to Recommend
9.0
(5 ratings)
8.0
(1 ratings)
Likelihood to Renew
1.0
(1 ratings)
-
(0 ratings)
Usability
7.0
(1 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Contactually CRM (discontinued)LeadMaster
Likelihood to Recommend
Discontinued Products
Contactually is a very powerful CRM, even though it is extremely simple to use. It is very intuitive and fun to use! Their templates for nurturing and follow-up are phenomenal, so if you have a sales cycle, this is the tool for you. I even use it to keep track of family and acquaintances' interactions, as Contactually can alert me when it's been 30 days since the last time I talked to person A. The only reason I don't give it a 10 is because price has been going up in recent years.
Read full review
LeadMaster
My company works with a client who offers a SaaS solution to
the beauty sector. We had been using Salesforce for three years but needed a
system with lead nurturing, workflow automation, and user-friendliness that
Salesforce lacked without a hefty monthly price tag.

We are taking use of LeadMaster's eMarketing, automation,
and workflow management capabilities as well as the streamlined nature of the
Professional Edition. We've been able to better regulate the sales process and
boost our conversion rate as a result.

We have been very pleased with LeadMaster's customer service
and would suggest their product without reservation.
Read full review
Pros
Discontinued Products
  • The get connected prompts is a very useful feature.
  • Good data consolidation picked up from a variety of sources.
  • Once added, the contact profiles are updated regularly with how the contacts' LinkedIn profile would change.
Read full review
LeadMaster
  • It has business app
  • Use the cloud based technology
  • No integrations at all
  • no communication gap
  • Software customizations as per your business and working
  • strong customer support
Read full review
Cons
Discontinued Products
  • Pipeline functions. It's pretty bare minimum right now.
  • Capturing text and phone calls outside the app. It's hard to remember to initiate both from the app.
  • Calendar function. You should be able to edit the calendar in Contactually and it would sync with your Google calendar.
Read full review
LeadMaster
  • Need to give all features/access to top level designations of the company. (title based access/feature)
  • need to enhance more communication with team with real-time notifications.
  • Need to improve in deep reporting metrics
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Likelihood to Renew
Discontinued Products
Just doesn't provide the sophistication that I seek. It's a simple solution with some innovation automation relatively speaking, but ideal for individuals and small businesses with basic CRM needs.
Read full review
LeadMaster
No answers on this topic
Usability
Discontinued Products
Easy to use, does not require a strong technical background at all.
Read full review
LeadMaster
My ability to more effectively manage the workflow in our office has been greatly enhanced by LeadMaster. Each member of my team is aware of the students they are responsible for recruiting and the specific process that should be followed with each and every one of them. The system also enables us to practically eliminate the use of paper in our process, which helps to reduce the number of different types of office errors.
Read full review
Support Rating
Discontinued Products
No answers on this topic
LeadMaster
The reason to give this rating because of the following.

1. Assessing the efficiency of campaigns involving
several agencies and points of contact

2. True close loop reporting

3. The capacity to manage a channel through the use
of features for updating leads and pipelines.

4. Ensuring that no leads were lost and that they
were always assigned to someone for follow-up, whether the lead originated
through e-marketing, the filling out of a form on a website, or even a lead
from a trade fair

5. Creating a seamless connection between marketing
and lead generating
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Alternatives Considered
Discontinued Products
It seemed to have everything that I wanted and wasn't too expensive.
Read full review
LeadMaster
My client has been using Salesforce for the past two years,
but they were looking for a system that would provide lead nurturing, workflow
automation, and overall ease of use – functionality that was just not available
within Salesforce without incurring a large, monthly fee. I'm using one of my
clients who has been using Salesforce for the past two years.

Because of LeadMaster's user-friendliness, robust automation
and workflow management, and eMarketing capabilities, we have decided to employ
the Professional Edition. As a result, we are able to better regulate the sales
process and achieve a higher closure rate.
Read full review
Return on Investment
Discontinued Products
  • It's had a very positive impact in building and maintaining my relationships. The ROI has been positive as an affordable and user-friendly CRM.
Read full review
LeadMaster
  • To mange the vendor/customer as per services or requirement helps to improve service wise business
  • reporting helps to know the service wise sale
  • a bit communication lag between team that create a delay in closing deal.
Read full review
ScreenShots

LeadMaster Screenshots

Screenshot of LeadMaster Home Page showing Xtreme-Reports Advanced ReportingScreenshot of Page showing the list of accountsScreenshot of Highly customizable page showing contact details.Screenshot of Sample business rule used to assign all new incoming leads via round robin queue.