Contaque vs. NICE CXone
Contaque vs. NICE CXone
Product | Rating | Most Used By | Product Summary | Starting Price |
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Contaque | N/A | Contaque is a call center software offering from Avissol. | N/A | |
NICE CXone | N/A | NICE CXone is a cloud-based contact center platform that manages customer interactions across multiple communication channels. It includes features such as omnichannel routing, workforce optimization, automatic call distribution (ACD), interactive voice response (IVR) system, feedback management, and interaction analytics. | $71 per month per user |
Contaque | NICE CXone | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Contaque | NICE CXone | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Contaque | NICE CXone | ||||||||||||||||||||||||||||||||||||||||||
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Contact Center Software |
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Workforce Optimization (WFO) |
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Contaque | NICE CXone | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Contaque | NICE CXone | |
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Likelihood to Recommend | - (0 ratings) | 8.4 (578 ratings) |
Likelihood to Renew | - (0 ratings) | 9.4 (24 ratings) |
Usability | - (0 ratings) | 8.3 (552 ratings) |
Availability | - (0 ratings) | 3.7 (7 ratings) |
Performance | - (0 ratings) | 9.2 (7 ratings) |
Support Rating | - (0 ratings) | 7.9 (5 ratings) |
In-Person Training | - (0 ratings) | 3.1 (4 ratings) |
Online Training | - (0 ratings) | 7.0 (5 ratings) |
Implementation Rating | - (0 ratings) | 8.0 (8 ratings) |
Configurability | - (0 ratings) | 7.0 (4 ratings) |
Ease of integration | - (0 ratings) | 7.0 (4 ratings) |
Product Scalability | - (0 ratings) | 6.7 (7 ratings) |
Vendor post-sale | - (0 ratings) | 4.4 (5 ratings) |
Vendor pre-sale | - (0 ratings) | 4.4 (5 ratings) |
Contaque | NICE CXone | |
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Likelihood to Recommend | Avissol No answers on this topic | NICE Systems |
Pros | Avissol No answers on this topic | NICE Systems |
Cons | Avissol No answers on this topic | NICE Systems |
Likelihood to Renew | Avissol No answers on this topic | NICE Systems |
Usability | Avissol No answers on this topic | NICE Systems |
Reliability and Availability | Avissol No answers on this topic | NICE Systems |
Performance | Avissol No answers on this topic | NICE Systems |
Support Rating | Avissol No answers on this topic | NICE Systems |
In-Person Training | Avissol No answers on this topic | NICE Systems |
Online Training | Avissol No answers on this topic | NICE Systems |
Implementation Rating | Avissol No answers on this topic | NICE Systems |
Alternatives Considered | Avissol No answers on this topic | NICE Systems |
Scalability | Avissol No answers on this topic | NICE Systems |
Return on Investment | Avissol No answers on this topic | NICE Systems |
ScreenShots | NICE CXone Screenshots |