What users are saying about
27 Ratings
357 Ratings
27 Ratings
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Score 8.1 out of 100
357 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.2 out of 100

Feature Set Ratings

  • Drupal ranks higher in 4 feature sets: Security, Platform & Infrastructure, Web Content Creation, Web Content Management

Security

9.0

Contentful

90%
9.6

Drupal

96%
Drupal ranks higher in 1/1 features

Role-based user permissions

9.0
90%
5 Ratings
9.6
96%
64 Ratings

Platform & Infrastructure

7.7

Contentful

77%
9.0

Drupal

90%
Drupal ranks higher in 2/2 features

API

7.0
70%
5 Ratings
9.0
90%
57 Ratings

Internationalization / multi-language

8.5
85%
3 Ratings
9.0
90%
52 Ratings

Web Content Creation

7.2

Contentful

72%
8.3

Drupal

83%
Drupal ranks higher in 6/8 features

WYSIWYG editor

7.3
73%
4 Ratings
8.5
85%
60 Ratings

Code quality / cleanliness

9.0
90%
4 Ratings
8.6
86%
65 Ratings

Admin section

8.0
80%
6 Ratings
7.6
76%
67 Ratings

Page templates

7.6
76%
4 Ratings
7.8
78%
66 Ratings

Library of website themes

7.5
75%
2 Ratings
8.8
88%
57 Ratings

Mobile optimization / responsive design

7.2
72%
2 Ratings
8.8
88%
62 Ratings

Publishing workflow

4.0
40%
6 Ratings
7.4
74%
66 Ratings

Form generator

7.0
70%
1 Rating
8.8
88%
62 Ratings

Web Content Management

6.9

Contentful

69%
8.4

Drupal

84%
Drupal ranks higher in 3/5 features

Content taxonomy

6.0
60%
5 Ratings
8.7
87%
62 Ratings

SEO support

8.1
81%
4 Ratings
6.8
68%
61 Ratings

Bulk management

7.5
75%
2 Ratings
8.4
84%
58 Ratings

Availability / breadth of extensions

4.1
41%
4 Ratings
9.0
90%
60 Ratings

Community / comment management

9.0
90%
1 Rating
8.8
88%
60 Ratings

Attribute Ratings

  • Contentful and Drupal are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

Contentful

80%
7 Ratings
8.0

Drupal

80%
76 Ratings

Likelihood to Renew

Contentful

N/A
0 Ratings
8.2

Drupal

82%
18 Ratings

Usability

Contentful

N/A
0 Ratings
10.0

Drupal

100%
9 Ratings

Availability

Contentful

N/A
0 Ratings
9.7

Drupal

97%
6 Ratings

Performance

Contentful

N/A
0 Ratings
8.9

Drupal

89%
4 Ratings

Support Rating

Contentful

N/A
0 Ratings
5.0

Drupal

50%
8 Ratings

In-Person Training

Contentful

N/A
0 Ratings
8.0

Drupal

80%
1 Rating

Online Training

Contentful

N/A
0 Ratings
6.0

Drupal

60%
2 Ratings

Implementation Rating

Contentful

N/A
0 Ratings
5.1

Drupal

51%
8 Ratings

Product Scalability

Contentful

N/A
0 Ratings
8.0

Drupal

80%
2 Ratings

Likelihood to Recommend

Contentful

Contentful is well suited for folks who want a simple, clean, easy-to-use interface for a JAVASCRIPT website. If you do not want a javascript website you should look [elsewhere].
Jennifer Garcia | TrustRadius Reviewer

Drupal

Drupal is suitable for design or development professionals looking for a more robust platform than Joomla or WordPress. It has many better features. With a little thought and creativity, Drupal allows you to do many amazing things. The possibility of integration with PHP modules is really the limit for customization. However, Drupal is not suitable for amateurs; someone who wants to make just one website for themselves; or a professional on a tight deadline. The learning curve can be a very big obstacle and is sometimes not worth it.

I have been working for some time and sometimes give up on some projects and choose another tool. It is definitely not a technology for those in a hurry, it is necessary to have time and dedication. The newer versions of Drupal are more friendly and intuitive and allow the construction of many cool things.
Fernanda Ministerio | TrustRadius Reviewer

Pros

Contentful

  • Clean, modern interface (not clunky and outdated, like WordPress)
  • High degree of flexibility (I can structure data any way my clients need)
  • Enables headless frontend (i.e. I can build any frontend I want without having to change my CMS)
Andrew Folts | TrustRadius Reviewer

Drupal

  • Content Types... these are amazing. Whereas a more simplistic CMS like Wordpress will basically allow you to make posts and build pages, Drupal 8 gives you the ability to define different types of content that behave differently, and are served up differently in different areas of the website.
  • Extensibility... it scales, ohhhh does it scale. They've really figured out server-side caching, and it makes all the difference. Once a page has been cached, it's available instantly to all users worldwide; and when coupled with AWS, global redundancy and localization mean that no matter where you're accessing the site, it always loads fast and crisp.
  • Workflows... you have the ability to define very specific roles and/or user-based editorial workflows, allowing for as many touchpoints and reviews between content creation and publication as you'll require.
Kyle Reichelt | TrustRadius Reviewer

Cons

Contentful

  • The new Contentful "branches" feature looked promising (it appears to mirror a git-like repository) but it requires the CLI, which isn't necessarily practical for teams that aren't current CLI users. It would be nice if the management of this feature were available via the UI (without that it causes more confusion than anything).
  • The Contentful data modeling method makes for a bit of an awkward SDK developer experience in some strongly typed languages like Java. Most things that you might need can be accomplished, but it feels like the experience could be smoother.
  • It would be nice if there were a way to migrate data between spaces (e.g. from your staging space to production).
Eric Mason | TrustRadius Reviewer

Drupal

  • Drupal's admin side is very powerful and flexible, but it's a little bit harder to wrap one's mind around. If a customer is familiar with using a basic WordPress site, showing them the full Drupal back-end might be overwhelming and confusing at first. Luckily you can easily limit and customize the admin pages that each role sees.
  • Drupal is huge and complex. Doing simple things is generally simple, but more advanced capabilities of Drupal have a higher learning curve (as can be expected). You can build a Drupal site quickly, but don't expect to build your dream site with loads of custom features in a week.
  • Ready-made themes are more sparse than something like WordPress. If you're most interested in simply plugging an existing theme in and using it, you won't find as many professional-looking themes out of the box. There are some, but with Drupal, the best results are usually achieved by finding a good base theme and creating your own child theme based off of it.
Ben McClure | TrustRadius Reviewer

Pricing Details

Contentful

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

$0

Contentful Editions & Modules

Edition
CommunityFree
Team489/month
EnterpriseCustom
  1. none
Additional Pricing Details

Drupal

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Drupal Editions & Modules

Additional Pricing Details

Likelihood to Renew

Contentful

No score
No answers yet
No answers on this topic

Drupal

Drupal 8.2
Based on 18 answers
The time and money invested into this platform were too great to discontinue it at this point. I'm sure it will be in use for a while. We have also spent time training many employees how to use it. All of these things add up to quite an investment in the product. Lastly, it basically fulfills what we need our intranet site to do.
Eric Batson | TrustRadius Reviewer

Usability

Contentful

No score
No answers yet
No answers on this topic

Drupal

Drupal 10.0
Based on 9 answers
It's a great CMS platform and there are a ton of plugins to add some serious functionality, but the security updates are too complex to implement and considering the complexity of the platform, security updates are a must. I don't want my site breached because they make it too difficult to keep it up to date.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Contentful

No score
No answers yet
No answers on this topic

Drupal

Drupal 9.7
Based on 6 answers
Drupal itself does not tend to have bugs that cause sporadic outages. When deployed on a well-configured LAMP stack, deployment and maintenance problems are minimal, and in general no exotic tuning or configuration is required.For highest uptime, putting a caching proxy like Varnish in front of Drupal (or a CDN that supports dynamic applications).
Peter Wolanin | TrustRadius Reviewer

Performance

Contentful

No score
No answers yet
No answers on this topic

Drupal

Drupal 8.9
Based on 4 answers
Drupal page loads can be slow, as a great many database calls may be required to generate a page. It is highly recommended to use caching systems, both built-in and external to lessen such database loads and improve performance. I haven't had any problems with behind-the-scenes integrations with external systems.
Michael Sypes | TrustRadius Reviewer

Support Rating

Contentful

No score
No answers yet
No answers on this topic

Drupal

Drupal 5.0
Based on 8 answers
As noted earlier, the support of the community can be rather variable, with some modules attracting more attraction and action in their issue queues, but overall, the development community for Drupal is second to none. It probably the single greatest aspect of being involved in this open-source project.
Michael Sypes | TrustRadius Reviewer

In-Person Training

Contentful

No score
No answers yet
No answers on this topic

Drupal

Drupal 8.0
Based on 1 answer
I was part of the team that conducted the training. Our training was fine, but we could have been better informed on Drupal before we started providing it. If we did not have answers to tough questions, we had more technical staff we could consult with. We did provide hands-on practice time for the learners, which I would always recommend. That is where the best learning occurred.
Eric Batson | TrustRadius Reviewer

Online Training

Contentful

No score
No answers yet
No answers on this topic

Drupal

Drupal 6.0
Based on 2 answers
The on-line training was not as ideal as the face-to-face training. It was done remotely and only allowed for the trainers to present information to the learners and demonstrate the platform online. There was not a good way to allow for the learners to practice, ask questions and have them answered all in the same session.
Eric Batson | TrustRadius Reviewer

Implementation Rating

Contentful

No score
No answers yet
No answers on this topic

Drupal

Drupal 5.1
Based on 8 answers
Plan ahead as much you can. You really need to know how to build what you want with the modules available to you, or that you might need to code yourself, in order to make the best use of Drupal. I recommend you analyze the most technically difficult workflows and other aspects of your implementation, and try building some test versions of those first. Get feedback from stakeholders early and often, because you can easily find yourself in a situation where your implementation does 90% of what you want, but, due to something you didn't plan for, foresee, or know about, there's no feasible way to get past the last 10%
Michael Sypes | TrustRadius Reviewer

Alternatives Considered

Contentful

Contentful offers a great deal of features for a relatively low price. This is what ended up persuading us to purchase it. We also gathered that this was one of the more well-rated products out there, which was encouraging. It definitely stacks up well against its competitors.
Nathan Richardson | TrustRadius Reviewer

Drupal

Drupal is community-backed making it more accessible and growing at a faster rate than Sitefinity which is a proprietary product built on .NET. Drupal is PHP-based using some but not all Symphony codebase. Updates for Drupal are frequent and so are feature adds.
Chris Kerry | TrustRadius Reviewer

Scalability

Contentful

No score
No answers yet
No answers on this topic

Drupal

Drupal 8.0
Based on 2 answers
Drupal is well known to be scalable, although it requires solid knowledge of MySQL best practices, caching mechanisms, and other server-level best practices. I have never personally dealt with an especially large site, so I can speak well to the issues associated with Drupal scaling.
Michael Sypes | TrustRadius Reviewer

Return on Investment

Contentful

  • Positive: faster changes and new associates can easily navigate without prior training/knowledge of CMS to make content updates
  • Negative: Our website manager/provider can keep certain abilities (like changing specific images) so they can charge a fee for making the change
Nathaly Sierra | TrustRadius Reviewer

Drupal

  • Our overall site traffic has grown exponentially since we have moved to it.
  • We have been able to bring a standardized format to all of our resources and communications.
  • Promoting new products is much easier due to the easy to use interface of Drupal, we can get a new product launch page up in record time compared to our old platform.
Anonymous | TrustRadius Reviewer

Screenshots

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