Drupal Reviews

317 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.5 out of 100

Do you work for this company? Learn how we help vendors

Overall Rating

Reviewer's Company Size

Last Updated

By Topic




Job Type


Reviews (1-25 of 72)

Companies can't remove reviews or game the system. Here's why.
January 21, 2020
Fred Bals | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source
Open source CMS use by our content team for collaboration and to share files. As the content team is scattered across three different geographies, Drupal allows us to communicate and collaborate quickly and easily through an intranet site. We find it ideal to edit collateral among several collaborators. The allocation of roles to each user allows a quick review cycle while lessening the chance of errors.
  • Easy to use, especially compared to other open source CMS.
  • Robust user community to address issues and to provide advice.
  • Steep learning curve (but easy to use once you learn the system).
  • Poorly written or unsupported plug-ins can be a security liability.
Our experience with Drupal is for in-house websites ranging from relatively simple blogs to enterprise-level collaboration sites. In our case, we use it to develop content among an internal audience. I'd recommend it for any team that has a technical bent or has developer support (we have both). Drupal can power any number of websites, from extremely complicated to simple portfolios.
Read Fred Bals's full review
January 13, 2020
Lindsay Halsey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
As a search engine marketing agency, some of our customers' websites are powered by Drupal. We configure modules to ensure their websites meet search engine marketing best practices. Overall, we find Drupal to be a powerful content management [tool]. The initial learning curve can be steep, but once you understand how Drupal is organized, it's a solid CMS.
  • Powerful
  • Easy to scale
  • Can be overwhelming to get started
  • No two Drupal websites are built quite the same
Well suited for businesses with large websites.
Read Lindsay Halsey's full review
January 12, 2020
Sumit Bachani | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Drupal is used by my department as a content management tool to reach our target audience in multiple digital channels. We manage the educational author's key works, charities managed by them, their educational talks, the reader's page. All this is managed using the Drupal open-source framework for which we have a license. The ability to apply different themes for each website is useful in managing multiple authors and giving their websites a unique look all through Drupal's specific themes and skins which are applied through a few clicks.
  • Open source framework and localization.
  • Multiple themes and skins for user's webpages and websites.
  • Allowing them to write PHP modules is a big advantage, but at times integrating them is a slight challenge due to the version on which the developer is working.
  • Security and new release notifications are a hassle as they happen too often, but are still a good thing to have.
Drupal is very well suited for creating blogs, and websites for people like music artists, authors, and universities. It is very easy to customize and the deployment is not a hassle at all as the changes are reflected instantly. It is very scalable too. Scenarios where Drupal is less suited are when it comes to security or having your own video player or media player. Though it has robust support for images, the support for video could use some work.
Read Sumit Bachani's full review
December 04, 2019
Bobby Donohue | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I use Drupal as the primary platform for website design and development for my own company's websites, and all my clients as well. While some smaller client websites may be fine using something less complicated like WordPress, Drupal gives me several unique advantages:

  • All my websites use it, so every website I create an manage is on one platform.
  • Drupal is infinitely scalable, so as my clients' needs change, it's relatively easy to alter the current website rather than start from scratch.
  • Drupal has a feature called "Views", which enables me to create custom content display modes for each client, without reinventing the wheel every time.
  • Customizable.
  • Scaleable.
  • Robust community for support.
  • Search engine friendly.
  • Extremely powerful, but easily scaled down for simple sites.
  • Steep learning curve, but worth it.
  • Modules with similar jobs can be confusing - This can be a pro or a con, depending on the day. Sometimes it's nice to have choices, but other times there can be 3 or 4 modules that all do 90% of what you need, but none that do it all. Drupal requires creative thinking to get various modules to work together to complete a task.
  • Some modules get abandoned or don't work the way you intended.
Drupal is well suited for design or development professionals looking for a more robust platform than Joomla or WordPress. With a little thinking and creativity, there is nothing Drupal cannot do. And if you can create your own PHP modules, then the sky is really the limit for customizability. Drupal is not well suited for a hobbyist; someone looking to make just one website for themselves; or a pro under a tight deadline. The learning curve may be too big a hurdle, and sometimes not worth it.
I joke it took me nearly 2 years to get "pretty good" at Drupal. It was a commitment I made to learn it and use it for my entire business in the long term. If you need something easy and quick for right now, then don't start learning Drupal. It requires time and patience. When I started I was proficient at HTML but had never used a CMS before. If you already use other CMS's with MySQL and PHP, then you will already know how all that works. So it probably won't take you two years. Plus, I learned on Drupal 5, which was not at all designer-friendly. That was put together by coders and it showed. Today, Drupal 7 and 8 are much more user-friendly.
Read Bobby Donohue's full review
October 24, 2019
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Drupal is used as a LCMS, and I have implemented the solution to many clients. Drupal is used by the banking and life science industries. The client will normally have an LMS and they want to build a unified, dynamic and scalable framework on top of it. Normally we build a Drupal portal as a front-end layer and integrate with LMS and other learning related applications. It becomes a landing page for the users/learners and from here the users can access LMS, Calendar, Analytics, Social media, video contents such as YouTube, open learning portals such as MOOC. It is used by the entire organization, sometimes includes external stakeholders as well.
  • Drupal is a open source product, hence we have the access to the code base. We can customize the application in the way we want.
  • Drupal's ctools suite which has plugins, contents, and caches are the set of APIs supports the developers to build the application in a more customized way.
  • Custom dynamic and responsive themes.
  • Integration compatibility with all third-party applications.
  • Scalability - tested with more than 50,000 concurrent users.
  • It's not an LMS by the way, hence cannot track learning activities. It always has a dependency of integrating with any LMS. However, they have Opigno LMS within Drupal. Opigno LMS features should be improved.
  • Drupal 7 and Drupal 8 have vast differences from the development perspective. The product updates should be gradually improved.
  • Drupal has no compatibility with SCORM/AICC/TinCan contents. Since this is a CMS, it would be great if we can launch these eLearning contents from Drupal application without having any additional plugins/integrations
Drupal is well-suited for an organization looking for a dynamic, unified portal on top of LMS. This is best suitable for the organization which has a larger audience, more concurrent users, 3rd party applications' integrations, and is looking for an open-source application.

It is less appropriate for organizations looking for GxP application. This is open-source and code verification needs to be done by the architecture team in order to qualify the application for GxP.
Read this authenticated review
July 19, 2019
Richard Davies | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Drupal has been selected as the CMS for our new city website. It was time to replace the custom, home-grown CMS we've been using for almost 20 years, and we wanted something that could power a large, enterprise-wide website. We wanted something with a large user base and healthy ecosystem so that we could ensure that the software will be supported and maintained for years to come. Drupal fit the bill as one of the most popular open-source content management systems that is used by over a million websites, many of them government websites like ours.
  • Drupal has a large support community. Many businesses and organizations have adopted it, and it has a large developer base, so it's likely to be around for a long time.
  • Drupal is designed around the concept of structured data so that the data you put into it is reusable and can easily be referenced or accessed by other pages, or exposed through APIs to other systems.
  • Drupal is well suited for building large, complex websites.
  • Drupal has a steep learning curve due to its flexibility and complexity. Because it's so flexible and customizable, sometimes it's daunting trying to figure out the best way to do something.
  • Some aspects of the system don't receive the support and attention they need, particularly contributed modules. It can take months (or years) for bugs to get resolved, or for new features to be developed. Many of the contributed modules are poorly supported. It's common to find modules that still haven't been migrated to the latest version of Drupal, even though it's been out for over 2 years. It's also common to discover a bug, only to find out that a patch was already submitted to fix that bug months ago, but hasn't been merged into the module yet.
  • Upgrading to new versions of Drupal core can sometimes be painful and challenging, depending on how you've customized it or what modules you've enabled.
  • Sometimes it's difficult to figure out how to customize a particular aspect of the system because you have to work within the framework it provides.
Drupal is a good choice for large, complex websites. Because it was designed with structured data in mind, it works will with data-rich websites where you need to reference data in different ways and on different pages. For example, a website acting as a music library containing a database of artists, albums, and songs. Or a large corporate website or government website.
Drupal is probably not the best choice for smaller, simpler websites. For example, it's probably overkill for a small brochure website with only a handful of pages that rarely change.
Read Richard Davies's full review
March 14, 2019
Josh Howe | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
My company's website is built using Drupal. It is fast, scalable and easy to understand with just basic web knowledge. To be clear - I am not a developer - but work on the frontend building pages, adding events and modules. When I was in the job market - I did notice that a lot of large scale companies use Drupal.
  • Producing pages - I can start and complete a new page in Drupal in just a few minutes. It is really easy to understand and very straight forward.
  • Updates - Drupal is constantly being updated with security patches, new versions and works with most new web technologies
  • Cross Browser friendly
  • Organization leaves a little to be desired. In the version that we are using ( 7 ) - sometimes when you remove an asset, it is hard to see if there are any other versions of the assets on different pages.
  • The asset library can be a little more organized. Finding something that you uploaded can be difficult to locate if you do not know where it was originally posted.
For large scale businesses Drupal is a trusted and secure platform to build on. Security is probably the biggest factor for large companies and Drupal has a well thought out solution to this problem. WordPress is great for smaller sites - Drupal is for global and large companies. I look forward to every update that they release.
Read Josh Howe's full review
March 29, 2019
Rose M. Warner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Drupal is an excellent content manager since it handles large volumes of users and content. We use it in our web system and in the internal intranet. It allows us to create profiles of the users with details and excellent personalization. Besides the personalization, Drupal gives us the facility to add what we need through modules.
  • Is easy to install and has a very professional and clean interface.
  • Has a lot of free and paid add-ons for anything you can think of. You can also design your own because there is enough documentation for that.
  • Drupal is excellent for websites with a lot of content, also where you require high personalization of the permissions and details of the users.
  • Has excellent options to implement your websites in different languages.
  • As the new versions evolve, they become incompatible with older complements.
  • For those who start, the learning curve is steep.
Drupal is suitable for websites with a large amount of content or users since it handles traffic and user customization very well. It is not very suitable for small projects.
Read Rose M. Warner's full review
December 26, 2018
Kyle Reichelt | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
My company was recently hired to build out a fully integrated digital ecosystem for a large endurance brand; inclusive of a CMS, E-commerce Platform, Data warehousing, and a data normalization engine to tie it all together. For this, we selected Drupal 8, Magento, and AWS (Redshift and Lambdas).

Being a global brand, Drupal 8 was the CMS (built by developers for developers) that provided the most extensible launchpad with localization and language support, as well as great workflow and collaboration tools for content creators.

Drupal 8 is utilized by brand ambassadors to submit content for review, internal editors to review content, race directors to manage events and venues, as well as marketers to post landing pages. It ensures consistent branding across the board.
  • Content Types... these are amazing. Whereas a more simplistic CMS like WordPress will basically allow you to make posts and build pages, Drupal 8 gives you the ability to define different types of content that behave differently, and are served up differently in different areas of the website.
  • Extensibility... it scales, ohhhh does it scale. They've really figured out server-side caching, and it makes all the difference. Once a page has been cached, it's available instantly to all users worldwide; and when coupled with AWS, global redundancy and localization mean that no matter where you're accessing the site, it always loads fast and crisp.
  • Workflows... you have the ability to define very specific roles and/or user-based editorial workflows, allowing for as many touchpoints and reviews between content creation and publication as you'll require.
  • This is NOT the most intuitive CMS. You really need to take the time to understand how Drupal 8 works--how content is served up--if you're going to administer a site. Whereas WordPress is very "flat" and simple, Drupal 8 is much more dynamic. You utilize Views to access your content/data and "blocks" to build out beautiful landing pages (similar to widgets in WordPress). I had to prepare a TON of documentation for the client--so many user guides.
  • It is not very friendly to engineers. It probably took 3 to 4 times longer to build out a Drupal 8 site as opposed to had we built it as a static site with perhaps a WordPress back-end (though you would have required multiple WordPress instances to manage localization and other things, which is what we were replacing).
  • It seems that the Drupal 8 consortium (or whatever) is trying to push the ball forward a little too far, rather than consistently maintaining a solid foundation. There were many times when my engineers had to build entirely custom modules to compensate for known bugs in Drupal 8. I have good engineers and we still lost weeks to deploy a workaround. Your organization might not be so lucky as to have an appropriate caliber of engineers, though I hope it is!
It is great if you're a medium to large-scale operation that is heavily reliant on always having fresh content deployed to your web properties. It is particularly great if you need to localize your website in different countries (landing pages, languages, etc). It can save you a lot of time that would otherwise be spent maintaining separate websites, and deploying often redundant content to the different websites. Every human touchpoint has the potential for error.

It is not great if you just need a static website, and you aren't deploying more than just a simple blog. It's not great if you don't have senior-level developers to maintain the site. If you're the type of company that needs your website to be "done" then you've come to the wrong place. A Drupal 8 website is itself a living organism that requires an ongoing commitment.
Read Kyle Reichelt's full review
December 21, 2018
Jean Franco | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Drupal for both commercial websites and also use it on intranets that will have no access to the internet. Drupal is great because you can integrate it with other resources, like single-sign-on so users can interact with the system logging in from LDAP for example.There is also a great variety of templates you can choose from, making this tool even awesome!
  • Great templating, there's a wide variety of free and commercial ones
  • Great formatting, be it with fonts or images
  • Great support, specially when it comes to security
  • We could use more templates
  • Easier installations
  • Easier ways to upgrade
One can use Drupal to solve several problems, especially implementing sites and portals. Drupal has great integration with different authentication tools, making it great for intranets. It's hard to say when it would be less appropriate, since it's so flexible.
Read Jean Franco's full review
December 21, 2018
Ben McClure | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are a marketing and web development company and creating Drupal sites is one of our specialties. We use it internally for several things, but also for most of our clients' projects when their needs fit the solution. It allows us to build sites ranging from small blogs or brochure sites all the way up to huge, scalable, custom e-commerce sites utilizing the same set of tools built by one of the best communities online.
  • Drupal is great at managing any amount of content, and any type of content. Its flexibility and customizability are two of its greatest strengths.
  • Drupal isn't just a CMS, Drupal lets you build the CMS that website editors will be using. Its backend customization and admin features are awesome and are being expanded by the community all the time.
  • There are thousands of contributed modules and themes freely available. Not only is Drupal open source, but all the best modules and themes people have built are available for free as well!
  • Drupal's community is big, prolific, and welcoming. Not only can you use other's community contributions, but the community is always happy to help others building their own Drupal sites or custom modules and themes for the rest of the community. If you ever get stuck, the forums or Drupal Slack are incredible resources for assistance.
  • Drupal's admin side is very powerful and flexible, but it's a little bit harder to wrap one's mind around. If a customer is familiar with using a basic WordPress site, showing them the full Drupal back-end might be overwhelming and confusing at first. Luckily you can easily limit and customize the admin pages that each role sees.
  • Drupal is huge and complex. Doing simple things is generally simple, but more advanced capabilities of Drupal have a higher learning curve (as can be expected). You can build a Drupal site quickly, but don't expect to build your dream site with loads of custom features in a week.
  • Ready-made themes are more sparse than something like WordPress. If you're most interested in simply plugging an existing theme in and using it, you won't find as many professional-looking themes out of the box. There are some, but with Drupal, the best results are usually achieved by finding a good base theme and creating your own child theme based off of it.
Drupal is well-suited to pretty much any web project requiring a CMS-like experience or a lot of admin control. If you need a CMS, I would strongly encourage you to evaluate the latest version of Drupal for your needs.

On the other hand, if all you need is a small static site, and you don't need to let people edit content or control the site on the web, then Drupal might be overkill. Simply utilize a code framework or a static site generator, and you can save time and money in that case.
Read Ben McClure's full review
January 01, 2019
Akande Davis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Drupal is the primary platform that all of our customer's company websites are built on. We build landing pages, customer portals, and our brochure style pages on Drupal.
  • Responsive web design
  • Fast loading page speeds
  • SEO
  • Slow learning curve
  • Could improve CMS experience
If you are a corporate entity with multiple websites that need to be managed with a robust team of developers, Drupal is likely the platform that you need to use. If you are looking to develop a quick and easy to use website for a small business or a business that does not have a dedicated developer, I would not recommend Drupal.
Read Akande Davis's full review
December 22, 2018
Dr. C. Michael Sturgeon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I am, in addition to my organization title, a web developer. After many years of coding, I decided to look into CMSs as this allowed clients to access their sites and update content as needed. Some clients find that the use of Drupal is the solution to simplifying the updating process. Drupal is one CMS that allows the administrator to assign pages or content areas to specific personnel. This again is the solution to the problem of multiple people updating. Depending on the need, Drupal offers flexibility. As a full organization, departments can be given administrative or editor access and avoid even seeing other departments' pages. In my opinion, this is the best solution, especially for the price.
  • Very flexible CMS (Content Management System)
  • Coding is not required; however, could be useful
  • Offers various levels of control
  • Themes for layout and color schemes are available at reasonable prices
  • Drupal does have a learning curve that requires time, especially if new to CMSs. Therefore, before starting one should be prepared by making a site on their own time prior to offering Drupal as a service.
  • Documentation is lengthy but thorough. Some of this gets complicated and the community of users is not as large as some others, such as WordPress or HTML, JS, JQuery, CSS etc.
  • The languages used to develop Drupal are a variety and they are multiple. Therefore, if the developer would like to use it and tweak the code, they must know a number of web programming languages.
If I have a colleague that is technically sound, I would recommend Drupal for web development. I would particularly do this if they are short of time to keep there site up to date. If they lack the time or willingness to put much effort into the updates or any type of changes after the site goes live. In addition to the matter of content management, the language(s) and development of Drupal help it to be a more expedient page load. Of course, at times, the theme could factor on this matter.
Read Dr. C. Michael Sturgeon's full review
December 21, 2018
Matthew Deakyne | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Drupal is being used across the whole KU organization. It's the primary content management system, and pages are created for departments, units, and organizations on campus. It provides a supported solution for users to manage their own content, for web developers to help optimize and for marketing to track usage. Content is also exported in blocks to feed other systems with information, including important academic dates.
  • Managing content blocks. Drupal is very effective at providing a standard way to move content across systems.
  • User management of content. Users have complete control over their spaces. It requires some training, but users can update content and create alerts without the need for a web developer.
  • Overall design. Drupal looks pretty good, and provides a good structure for simple text, graphics, and links.
  • Drupal is not intended for visualizations or other interactive content - this is an emerging field that could be better.
  • While mobile responsive, I wouldn't call Drupal the most modern design. It's functional, but not beautiful.
  • Users have control over their content, but it can be difficult to figure out how to do what you are trying to do.
Drupal is very good for basic content that can be managed by the end user. It's less suited for interactive content and does require training for end users to be effective. There are other products that are more beautiful, or easier to use - but it scales well for an organization of our size (~10,000 employees, many more students).
Read Matthew Deakyne's full review
December 17, 2018
Nicholas De Salvo | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
Drupal has powered our company website for multiple iterations over the passed 10 years. We have also used it in client projects during that time. What we have liked about it is the granular control it allows over your website out of the box.
  • Easily create custom content types which can be used and reused in multiple views around a website.
  • Granular control of websites on a per page basis.
  • Allows tiered user access to support users having different access to content and administration capabilities.
  • Steep learning curve
  • Resource intensive
  • Making a development mistake can result in hours of debugging trying to figure out what went wrong.
Drupal offers powerful content administration, tiered user accounts, and modular content building. It is a good step for an organization who has started to outgrow WordPress, is managing a lot of content, or can build content types administration into views they’re looking for. The downside is that it’s not really an intuitive experience-- site administration requires technical skill, and it can take a long time to learn how to do things.
Read Nicholas De Salvo's full review
December 11, 2018
Jimmy Mack | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source
Drupal is used as the content management system for our organization's intranet. The intranet has hundreds of pages as well as image and document storage capabilities. It also has a number of custom integrations built by the organization's information technology department that have been integrated into the Drupal system for use. Users across the organization access Drupal.
  • It has a document repository that makes it easy to store necessary documents
  • It has an image repository where users can store images
  • it has the ability to have many users across the organization
  • it can be a bit buggy at times
  • it's not the most intuitive user experience
  • while it's nice there is a photo repository, the folder structure could be formatted a bit better
Drupal is a good basic CMS for people who are looking to have more advanced features that a CMS like WordPress but aren't looking for an enterprise level CMS. In my experience, Drupal has worked great for small or mid-sized companies, non profits, etc. The recently released Drupal 8, which I have not yet used, looks to be a big improvement in user experience.
Read Jimmy Mack's full review
December 11, 2018
Nate Dillon | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I used Drupal in a previous organization to build websites for clients. Drupal was our primary CMS, and we used it to build about 12 websites per year. I currently use Drupal to build a few of my personal websites, as well as websites for friends. I also use Drupal to build and maintain a website for an organization that I am a part of.
  • Very powerful out of the box
  • Highly customizable
  • Secure
  • Good community
  • Steep learning curve
  • Resource intensive
  • Custom coding and templates can be difficult
  • Painfully slow for features and fixes to be added to Drupal core
Drupal is well suited for websites that need a large amount of customization, such as several different types of content. It also works well for sites that will require a large amount of control over users and permissions. It would be less appropriate to use on smaller, simpler sites. Also, you should be cautious using it on shared hosting servers, as it can tend to use quite a lot of server resources.
Read Nate Dillon's full review
September 11, 2018
Sean Pomory | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Drupal is used to manage our primary website. It is managed by the Marketing department, without any involvement from the IT department. It serves as a quick, effective and relatively inexpensive way to manage over a thousand pages of content. In addition, the direction towards API first has significant savings, allowing us to build a solution that integrates many technologies into one interface for content editors.
  • Content Management
  • Document and Media Management
  • SEO Management
  • API Integration
  • Easy to manage updates
  • User management
  • Can be extremely difficult to ramp up to production
  • If built poorly, nearly impossible to fix without a full rebuild
  • Drupal core updates can be a pain in the butt.
Drupal truly is a CMS that can do everything you would want a CMS to do. The only downside is that you typically have to have a good agency build the site so that it's easily usable by content editors. Drupal's security is widely known at this point so it serves as a useful tool in government, finance and healthcare.
Read Sean Pomory's full review
September 27, 2018
Stefanie Cash | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
My company needed a new website that was responsive, allowed for an easy to manage content management system, and flexibility/scalability. Due to Drupal being open source and having the ability to create templates that are customized - it solved many of our business problems. Some of those problems being; dynamic response, loading forms, creating custom landing pages.
  • Content storage
  • Easy backend navigation
  • Ability to add users with ease
  • Rich Text Editor
  • Containers
I find Drupal is only suited for individuals who are savvy with content management systems. It is not a difficult learning curve to overcome, but without experience, it does make the navigation hard. Loading up content and physical management of said content is a breeze. Scalability also makes Drupal a solid go-to for website development.
Read Stefanie Cash's full review
March 03, 2018
Charles Hogan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
The global education services division is driven by websites designed to market and recruit online degree programs for prospective students and consumers. 95 percent of those websites are built with Drupal. Through these websites we gather information vital to the company's business strategies.
  • Drupal is an open source CMS and has a vibrant community supporting it.
  • Drupal's core package offers a great out-of-box product that can easily be modified to meet any business need.
  • The community dedication to contrib modules is second to none. There's a module for just about everything you could imagine, want, or need on a website.
  • Excellent administrative framework and user-based interface allows for custom role creation and specific access levels based on credentials.
  • Being open source, there isn't a company solely dedicated to it, which can sometimes represent challenges for bugs associated with specific modules.
  • Frequent releases require upgrading to maintain support for active components.
  • Flexibility and options are vast, but not necessarily intuitive for the non-experienced or web novices.
  • Requires a developer.
Drupal is suited for every web-based scenario my company has thrown at it. It's produced a reliable, quality product for many years, and it's only getting better with time.
Read Charles Hogan's full review
December 13, 2017
Brian Nizinsky | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Drupal hosts our main public website, which has hundreds of thousands of users visit it monthly. It is being used by the marketing department and we chose it for its flexibility and ease of use. We were stuck with an old CMS that was rigid and a pain to work with. Our developers hated it and it prevented us from being nimble. Drupal solves those problems for us.
  • Drupal separates data from presentation, which is very important when you are trying to build a website. It is great at letting the back end developers focus on data structure and the front end focus on presentation.
  • You can change anything you need to, or find someone who already has. Since its open source you can find a developer who can help you with a problem.
  • Its been around for a long time and there are many mods that have been created to solve many problems.
  • It can be daunting to a developer who has no experience with Drupal at first. There is a learning curve and it may not be for everyone.
  • Because there are so many choices for mods and add-ons its hard to pick which ones are the best.
  • There are not as many people with Drupal 8 experience out there even though its been over a year since its release.
Drupal works well when you have to build a website but don't always have all the info on specs, or the specs change quickly. It allows the developers to write less code and use native Drupal features to get that type of work done.

I think it's less appropriate if you do not have developer support for it. Drupal isn't for the faint of heart or people who are used to something like Wordpress.
Read Brian Nizinsky's full review
December 12, 2017
Andrew Shannon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We used Drupal to create our own custom learning management system for the company, which helped us digitally distribute our software packages and limit the amount of time users had access to them, thus making them subscription products, which was something we were never able to do before. Customers loved the move because it did away with having to use a DVD disc in their computer and remember to bring it with them when they needed their kids to do their homework. We also made a secure online space for kids under the age of 13 to interact with their teachers on homework and class discussions, thus adding another digital layer of interface between teachers and kids for better communication.
  • User management was great in Drupal, we were able to create custom roles for users and assign them special permissions based on their roles.
  • Customization of Drupal was a real strength, we were able to customer our site to look exactly the way we wanted and mocked up in our early brainstorming sessions. There is a vast array of add-ons available to Drupal for themes and customization that anyone can take advantage of.
  • Add-on modules were the real strength of drupal, because anyone in the world could develop and offer new add-on functionality for drupal and those developers could share it with the whole drupal community and help each other advance the add-on module together.
  • The community is really the best part of Drupal, there is a huge pool of developers all contributing and helping each other to advance Drupal with new features and better security all the time.
  • The one thing that Drupal could improve on are the upgrade paths for updating the system between each major release of the software, when drupal moved from version 7 to version 8, most people could not do the upgrade for many months, while they waited on the add-on modules they used to be updated to work with version 8 as well. I think involving the module developers earlier on, on new major update releases could help fix this.
  • Add-on modules can sometimes be slow to update or fix problems because some developers aren't that active in updating their add-on modules
  • Some module developers build modules that only serve their own immediate need and are not willing to update or advance their modules to expand its functionality to serve others similar needs. Other developers are usually offered to take over and customize the project for their own needs but sometimes the documentation for existing modules can be lacking, depending on the developer.
Drupal is great for companies looking for a really customizable and affordable Content Mangement System (CMS) with a huge developer base so that they can build their own custom website to meet their needs.

Drupal may not be the best option for a company looking for a really simple and easy to update website with minimal functionality though, those companies may want to look into a WordPress site instead.
Read Andrew Shannon's full review
March 07, 2017
Elizabeth Foust | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
The program that I manage within the school of medicine uses Drupal to maintain our individual website. I manage and maintain all edits, updates, and links on our web page. We use our webpage to provide knowledge to potential students who are interested in participating in our 9-month training program.
  • Easy access and more often than not, our student's are able to navigate through our webpage and find exactly what information they need.
  • Drupal Customer Service agents are extremely helpful, polite and knowledgeable.
  • Direct communication on edits/updates to software to the customer (myself, etc.) rather than our IT department that doesn't always relay information.
Read Elizabeth Foust's full review
November 11, 2016
Shane Sevo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Drupal is an integral tool in every aspect of our business. Commercial Progression has been developing Drupal powered websites for a variety of industries since 2007. We love being a contributing member of the supportive and vast opensource community that has come together to build this amazing content management system. Of course we leverage Drupal to manage our front facing business websites, but it is also powerful enough to integrate with our CRM and build back office business management tools for ERP systems. Drupal excels at delivering enterprise grade integrations with large organizations that have a long range technology roadmap. Being able to scale with the complexity of any web development project makes Drupal the ideal tool for handling the most challenging web application projects.
  • The Drupal core ships with a granular, field level content construction toolset. The very popular views module is now part of the core Drupal CMS and enables the creation of complex content types, it's way more than a blogging tool.
  • Drupal is especially adept at integration with enterprise grade CRM and ERP systems. Because all of the data in Drupal is naturally available for mapping at the field level, there is a ready environment for connecting to restful API systems.
  • Drupal scales exceptionally well with multisite and multiuser environments. Large universities can standardize on a common codebase of Drupal and then roll it out to the entire campus. Individual colleges can customize their themes and content but do not need to worry about figuring out their own module stack.
  • Drupal is complex, it will take time and expertise to shape it into the tool you need it to be for your use case. WordPress can be installed and is ready to go for blogging out-of-the-box, but Drupal will need more setup up front to build out the functionality needed.
  • Finding strong Drupal expertise can be challenging for companies. Although the developer community is over a million strong, there are still few companies that truly have an expert Drupal developer on staff.
  • Drupal can be overkill for small websites with just a few pages or limited functionality. Many new flat file responsive tools can do well to build a basic brochure site without the overhead of a CMS like Drupal.
  • Security is an ongoing struggle for all users of opensource CMS solutions. If you choose Drupal for your website, you will need a plan for security updates to ensure you are one step ahead of the hackers.
Drupal is excellent in adapting to larger enterprise use case scenarios. Websites that need to be deployed with a multisite or multiuser setup will benefit from Drupal's common codebase delivery options. Building complex websites with involved workflows and custom backend administration tools and dashboards are ideal for Drupal. Drupal is more of a web application development framework than a blogging or brochure website builder. Of course you can build a powerful blog or brochure website, but unless you augment the functionality to include content management workflows and integrations with marketing automation, ERP, and CRM systems; you will not be getting the full benefit of Drupal.
Read Shane Sevo's full review
March 06, 2017
Joel Tanzi | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
In my work with a digital agency, I was building Drupal sites, adding features or modifying existing sites, or debugging Drupal sites for our customers. It was a foundation for most of our site building projects and was used across the company. Drupal's importance as a content management system cannot be overstated as it remains one of the most powerful tools for building robust sites that deliver rich, complex content types with well-designed layouts. It abstracts away much of the code that would need to be written to wireframe a website and allows one to focus on the higher level requirements of the site including design, content management, user management and security without having to spend hours writing baseline HTML, CSS and PHP code.
  • Drupal has the most flexible and robust site building tools available for quick site-building; it is possible to have a Drupal site up and running in your local development environment within a minute and immediately get to work.
  • It expertly uses a modular approach to extending your site, with the Drupal core shipping with most of the ones you will need, but with a vast array of modules available in the Drupal space to quickly and easily add features such as Google Maps, powerful layout designers, block management, menus, and more. Many times you can install a theme that fits the needs of your site and greatly reduce the amount of styling necessary to get a terrific-looking site, as well as the amount of JavaScript necessary to create things like slideshows.
  • It makes user management a breeze with the ability to easily create new user accounts and assign roles that govern access to content types and overall site management. It is therefore much easier to hand off a Drupal site to your customers and be confident they won't break it, while still finding it easy to manage their content.
  • Drupal's flexibility comes at the cost of having a fairly large footprint. It can take up much more space than a site developed using JavaScript, CSS and HTML that has been optimized; it is much harder to reduce the folder size of your Drupal site due to the number of moving parts required.
  • Drupal has many dependencies that can conflict with your local development environment at times and it can therefore be cumbersome to set up a Drupal site on a new machine or one that has other development environments on it that may use different PHP versions or paths to the PHP executable.
  • Drupal lags behind WordPress in terms of the number of themes and modules available, due to its smaller user base.
  • It has a much higher learning curve than WordPress, and to use it to the utmost you will need to pick up some degree of understanding about SQL, PHP, CSS, and Drupal components.
Drupal works very well for enterprise sites with complex content types that require multiple content managers to maintain it. It may also work very well for something like a corporate intranet. Developers for small business sites may find it better to build on a simpler system using JavaScript, PHP, HTML, CSS, and frameworks like Angular or React, but Drupal's ability to make content and site management easy for your clients still drives its use for small businesses.
Read Joel Tanzi's full review

Feature Scorecard Summary

Role-based user permissions (60)
API (54)
Internationalization / multi-language (48)
WYSIWYG editor (57)
Code quality / cleanliness (61)
Admin section (63)
Page templates (62)
Library of website themes (53)
Mobile optimization / responsive design (58)
Publishing workflow (62)
Form generator (59)
Content taxonomy (59)
SEO support (57)
Bulk management (56)
Availability / breadth of extensions (56)
Community / comment management (56)

What is Drupal?

Drupal is a free and open source content management system written in PHP that competes primarily with Joomla and Plone. The standard release of Drupal, known as Drupal core, contains basic features common to content management systems. These include a dashboard with a menu management system, RSS feeds, page layout customization and themes to aid this, and system administration tools. Drupal offers access statistics, more advanced search features, caching and feature throttling (to improve performance if needed), descriptive URLs, multiple users with controllable privileges, access control and restrictions, and workflow tools (triggers). There are over 30,000 addons or modules to expand Drupal's functionality.

Categories:  Content Management

Drupal Integrations

Drupal Competitors

Joomla!, Kentico Xperience, Plone, Magnolia (V5 and later versions)

Drupal Technical Details

Operating Systems: Unspecified
Mobile Application:No