Drupal is a user-friendly software to help market your business.
July 09, 2025

Drupal is a user-friendly software to help market your business.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Drupal

Drupal is our current CMS that we use to host our website for our financial services firm and it's subsidiary. I publish articles on our website to provide landing pages for our Weekly Newsletter email, publish media mentions and press releases, create tokens for rate changes, update website pages to keep up with content changes and upload PDFs to our website.

Pros

  • Drag and drop functionality is easy to use
  • Easy to switch between straight text and HTML content
  • Ability to easily have multiple environments so that pages can be built in b/c-stage before they are approved and published
  • Solid user experience where it's clear how to navigate the platform

Cons

  • Content changes don't always update unless you clear cache in Aquia Cloud platform and Cloud Flare
  • When you do clear cache in Drupal, the website temporarily runs a little slower
  • Requires technical knowledge to build additional website features
  • We had +437.7 web visits YoY for our parent firm
  • 2,108,357 web visits (78.1% of 2.7M goal – pacing to hit 100% of goal before EOY) for our parent firm
  • We had +43% YoY increase in web visits to our subsidiary company
I would rate Drupal a 9/10 for usability because I was able to pick up how to navigate the software in a few months having 0 experience with it prior (and only using basic software like WordPress prior). Additionally, a feature that supports its usability is revisioning. If a mistake is made, you can revert to previous versions of content without having to worry about redoing the work.
Drupal's capabilities outpace WordPress by miles. Drupal is more customizable, scales better for larger companies and has advanced content types. If you own a small business or work at a startup company, I would recommend WordPress but if your firm is trying to scale and you have more than 50 employees I would recommend Drupal.

Do you think Drupal delivers good value for the price?

Yes

Are you happy with Drupal's feature set?

Yes

Did Drupal live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Drupal go as expected?

I wasn't involved with the implementation phase

Would you buy Drupal again?

Yes

Overall, I would give my rating of Drupal a 7/10 because there is an easy user experience for those without a website background but there is some technology work required to build more website capabilities that aren't as user-friendly. Drupal is specifically well suited to update content (like changing Relationship Manager cards when there is employee turnover), post announcements (putting up a holiday banner to let our customers know the dates we will be closed over Thanksgiving, Christmas, etc., and creating a sophisticated website hierarchy of pages (for our firm, several dropdowns depending on if you're looking for personal banking, business banking, investment banking, about us, etc.).

Drupal Feature Ratings

8.0
WYSIWYG editor
10
Code quality / cleanliness
10
Admin section
5
Page templates
7
Library of website themes
7
Mobile optimization / responsive design
7
Publishing workflow
9
Form generator
9
7.4
Content taxonomy
8
SEO support
9
Bulk management
8
Availability / breadth of extensions
7
Community / comment management
5
6.0
API
6
Internationalization / multi-language
6
10.0
Role-based user permissions
10
CMS programming language or framework ()
Not Rated

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