Contivio.com is cloud-based call center software with multi-channel support features that enable clients to take and make calls, route calls, integrate their call center solution with their existing CRM, and generate analytics.
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Getty Images Enterprise Solutions
Score9.1 out of 10
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Getty Images Enterprise Solutions is designed to help unlock an organization's creativity with digital content and collaboration tools.
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Pricing
Contivio.com
Getty Images Enterprise Solutions
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Contivio.com
Getty Images Enterprise Solutions
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Features
Contivio.com
Getty Images Enterprise Solutions
Contact Center Software
Comparison of Contact Center Software features of Contivio.com and Getty Images Enterprise Solutions
Feature
Contivio.com
7.7
3 Ratings
10% below category average
Getty Images Enterprise Solutions
-
Ratings
Agent dashboard
8.01 Ratings
00 Ratings
Validate callers
9.02 Ratings
00 Ratings
Outbound response
9.01 Ratings
00 Ratings
Call forwarding
8.03 Ratings
00 Ratings
Click-to-call (CTC)
9.03 Ratings
00 Ratings
Warm transfer
8.02 Ratings
00 Ratings
Interactive voice response
8.01 Ratings
00 Ratings
REST APIs
5.01 Ratings
00 Ratings
Call scripts
5.01 Ratings
00 Ratings
Call tracking
7.03 Ratings
00 Ratings
Multichannel integration
7.02 Ratings
00 Ratings
CRM software integration
9.02 Ratings
00 Ratings
Workforce Optimization (WFO)
Comparison of Workforce Optimization (WFO) features of Contivio.com and Getty Images Enterprise Solutions
I travel a lot and this makes Contivio easy to use, all I need is a good WIFI connection and I am good to interact with the clients anytime/anywhere. The flexibility of not running out the options to get the business running is amazing. The only thing that bothers me is that you may not realize that you're not logged in as you cannot see when the phone logs you out of the application, this also means you might loose out on a running call or the call may not get recorded.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Working in the medical field it can be difficult to find specialized imagery without shooting it yourself in-house however Getty has a pretty vast library. They've also done a nice job staying up with 'mask' imagery during the current COVID pandemic which my organization had a very high demand for. You will also find the photography to be more diverse than competitors and their search engine's suggestions are usually pretty spot on.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Easy to search multiple images and stock footage from the past is really helping us to deliver the content fast to our viewers. It is rather more expensive to send the reporter to remote place than the overall cost of the subscription for any large scale channels who need to depend on authenticated sources.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I could probably rattle after a dozen 'stock' photo companies that tout claims such as '$1 downloads, etc.' but don't bite on them, their libraries are extremely limited and you'll end up seeing photos you've used all over the place. For example, we once used a woman for a magazine cover who I also saw on a Southwest flyer, a Home Depot ad and on a poster at my kid's school all within a few months. It waters down your brand.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It aids the operations and sales team to keep track of client call data and this is particularly helpful for tracking sales leads.
Losing out on an important conversation because either you got logged out in between or the call did not get recorded are two scenarios that are common cons with Contivio.
The features that show up on the screen when logged in to the application can sometimes be overwhelming because you don't need to use all the features in one go and some can be hidden for later use when searched for.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info