ContractWorks vs LinkSquares

ContractWorks is an excellent solution for any organization in our position: going from no contract management solution at all to one that is simple to use, easy to train on, and does the basics exceedingly well. The product is constantly evolving and adding new functionality that we have found very, very useful. Over the years since we adopted it, we have found that our users want more and more out of its functionality, and at times we have had to explain to stakeholders that there are limitations to this software (especially concerning changing the content of a document sent for review in the software itself, which cannot presently be done). It is very easy to manage user roles and permissions, and it's very easy to use the product from any kind of smart device.More sophisticated users that use more sophisticated products already may find that the kind of robust in-software document editing/revision functions that some contract management products offer just isn't here, and that is true. There are reporting features here that are more than enough for organizations starting from scratch, but are probably limited for organizations looking for very granular information about their contracts. There is a significant time investment involved in tagging your contract database when it enters ContractWorks, although I suspect that is true for just about all products.The price represents very good value for money.

This is an excellent contract repository. I like the ability to upload a pdf, which is read by LinkSquares' OCR. The fidelity of the searchable documents is extraordinary. I really like the flexibility in terms of what contract language you want reporting on and the reporting capabilities are second to none.

It is user friendly and simple.

Very easy to use 'out of the box'. Excellent customer support to help when something out of the ordinary is needed.

My questions are answered just about immediately, and this is true for all members of my team who have reached out for support. Furthermore, when we have asked about features that do not yet exist, we received detailed commentary from the company and its developers letting us know whether we could realistically expect any of those features to come to be. I am beyond satisfied with support.

I haven't had a ton of support needs, honestly. We have just a couple of users and we haven't needed much support. I do know that if I ever need anything, that I have an account manager there to help and they have always ben very responsive to my needs