Item: ContractWorks, An Onit Product
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

We implemented CW across the Firm to manage all the agreements excluding employment. We have been able to get a 95% hold of the agreements and, in time, to implement several measures to manage them more efficiently. Results have been excellent, CW is very easy to use and powerful at what it does.

Pros and Cons

Managing renewals[.]
Managing timed fee increases[.]
Easy storing and retrieval of contracts[.]
Manage roles to determine who sees what. Very granular.
[The] signature process is quite powerful, and because it's integrated comes with management.

Could use a more serious lift in communication to match its features. We are a law firm, not a startup.

Return on Investment

We have not evaluated the ROI, but considering the cost it has been great.

Alternatives Considered

Agiloft Contract Lifecycle Management, Onit Contract Lifecycle Management, Conga CLM (Conga Contracts), Coupa, Contract Assistant, Scout RFP and Zycus Procure to Pay Suite

Read my points before. Cost, features, ease of use.

Key Insights

Do you think ContractWorks, An Onit Product delivers good value for the price?

Yes

Are you happy with ContractWorks, An Onit Product's feature set?

Yes

Did ContractWorks, An Onit Product live up to sales and marketing promises?

Yes

Did implementation of ContractWorks, An Onit Product go as expected?

Yes

Would you buy ContractWorks, An Onit Product again?

Yes

Usability

If you can browse [folder-based] software, then you are good to go from the start. [On] more than one occasion I have offered a tour to new users, just to be told: "thank you, I got it this is easy to use". [The search] feature works exactly as expected, [making] your life so much easier.

Support Rating

I have been offered to review a solution on Zoom by [support manager] and offered on the spot a better way to do things. Have been very pleased with their seminars, their response, their courtesy.

Likelihood to Recommend

CW does not promise to integrate with your payables, receivables, to revolutionize everything. [It does not feature Leaden] and delivers EXACTLY what [it] promises. If you need to manage your [contacts], store them securely (they use AWS, we never had a down moment in 3 years) and provide your company with the means to actually USE them for what they are (a source of revenue, not trouble) then CW is for you. If you want [software] that promises to plug in the space station look elsewhere ( I did that in a previous job, recommend buying aspirin in bulk). Also, be ready to spend a lot more for your trouble.

Give it a spin, you won't regret it.

Overall Satisfaction with ContractWorks