What users are saying about
2 Ratings
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Score 6.6 out of 100
127 Ratings
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Score 9 out of 100

Likelihood to Recommend

ControlNow (Discontinued)

Its middle of the road and should suit most applications well
John Stewart | TrustRadius Reviewer

Norton Small Business

For a business that wants to secure all its devices including mobiles, Norton is great. It seems to be marketed and positioned for businesses with fewer than 25 machines, though. Ultimately the lack of integration with our remote monitoring and management solution was why we did not renew our licenses, but that shouldn't be an issue for most people. I still consider Norton Small Business superior to our current AV solution in almost every way and hope Norton adds integration soon.
Marouane Tohme | TrustRadius Reviewer

Pros

ControlNow (Discontinued)

  • An instant scan of file level downloads so that introduction of a variant file is limited before the scan engine clears it.
  • Dashboard use of the agents available allows for near real-time review and action without directed access to the station.
John Stewart | TrustRadius Reviewer

Norton Small Business

  • Effective Outcomes
  • Transparent & Customised Pricing
  • Ease of Use
Prasar Sharma | TrustRadius Reviewer

Cons

ControlNow (Discontinued)

  • Dashboard refresh when you have over 100 end agents can be lagging at times
  • The agent install process has potential to hang without alert or warning unless your paying attention through the complete install
  • The silent install process can be problematic when dealing with large-scale networks with varied OS models
John Stewart | TrustRadius Reviewer

Norton Small Business

  • Better integration with third-party RMMs
Marouane Tohme | TrustRadius Reviewer

Usability

ControlNow (Discontinued)

No score
No answers yet
No answers on this topic

Norton Small Business

Norton Small Business 10.0
Based on 1 answer
Norton Small Business is a business antivirus solution. It does its job, and while it does add a few extra bells and whistles here and there, Norton has done well not to make the solution too cumbersome like some of the competition. The whole experience is simple and painless.
Marouane Tohme | TrustRadius Reviewer

Support Rating

ControlNow (Discontinued)

No score
No answers yet
No answers on this topic

Norton Small Business

Norton Small Business 10.0
Based on 1 answer
My only interaction with support was during the purchasing phase. We never really had any issues with the solution that required a call to support, but the interaction I did have was quick and painless. If this is anything to go by, I expect the customer support to be excellent.
Marouane Tohme | TrustRadius Reviewer

Alternatives Considered

ControlNow (Discontinued)

ControlNow more nimble and less impactful on the local PC
John Stewart | TrustRadius Reviewer

Norton Small Business

We did not actively consider any other software. Overall we did do a basic understanding of a pricing & features and found that the offerings from Symantec were better than others even prima facie. At the current time for an organisation such as ours we do not believe that there is any other option worth active consideration
Prasar Sharma | TrustRadius Reviewer

Return on Investment

ControlNow (Discontinued)

  • At current we are on build up and the ROI isnt a factor
John Stewart | TrustRadius Reviewer

Norton Small Business

  • Data Protection is ensured which ensures positive focus from all team members on their work which certain results in improved productivity at the individual level of 2-4% that consequently improves organisational productivity.
  • Our cost of external inputs for data security issues is NIL therefore obviously reducing the bottomline by 1-2% which would be the average cost incurred by organisations of our size in general. Of course an event maybe costlier, but I am sticking to averages since we have had no events.
  • Overall, we feel that the cost of security software is also lower on account of optimised pricing by Symantec. While the expense in this segment is a fraction of total IT costs, and therefore tangible savings are also fractional. However, So, since the value of outcomes (lack of security related negative events) is much higher, intangible benefits are even higher.
Prasar Sharma | TrustRadius Reviewer

Pricing Details

ControlNow (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Norton Small Business

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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