ControlUp vs. DX Spectrum

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ControlUp
Score 10.0 out of 10
N/A
ControlUp, from the company of the same name headquartered in San Francisco, offers an end user experience monitoring focuses on being able to easily find the root cause of IT issues, remediate directly from its UI vs. having to rely on several tools, and strategically analyze historical resources, usage, and issues data.N/A
DX Spectrum
Score 7.0 out of 10
N/A
DX Spectrum (formerly CA Spectrum) is network fault management software, from Broadcom company CA Technologies.N/A
Pricing
ControlUpDX Spectrum
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ControlUpDX Spectrum
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
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User Ratings
ControlUpDX Spectrum
Likelihood to Recommend
10.0
(3 ratings)
8.0
(2 ratings)
User Testimonials
ControlUpDX Spectrum
Likelihood to Recommend
ControlUp
An environment where visibility of general performance metrics isn't currently done or is done with a system that is difficult to use (which was our case). An environment where resource allocation decisions need to be made (e.g. how much RAM and CPU to allocate to VM pools). An environment where a troubleshooting tool is needed (e.g. to answer the question, "Why is this person experiencing poor performance right now?")
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Broadcom
As I said before, not only for Spectrum, but for any monitoring tool, you need to know what is critical in your environment and think about how exactly you should monitor and treat it. If you have done that, everything will work just fine.
  • Well Suited - Networking Monitoring
  • Less Appropriate - When you need to customize some monitoring and to update the version
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Pros
ControlUp
  • The triggers are very flexible and can be configured to alert on things from events in sessions to hardware failures. Script actions are what they sound like. They are scripts that can be created and run on demand or tied to a trigger. One example is that if a hard drive is low on space we have a script to clean up certain things on the drive.
  • Script actions are supported by the ControlUp community. Community members can submit scripts that are reviewed by ControlUp and approved. This means more script are added over time.
  • ControlUp support and sales support has been great. Our sales engineer is always willing to jump on and help us with configuration issues and standard support is quick to respond and are good at resolving issues.
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Broadcom
  • Polling and traps can be configured to take heartbeats at specified intervals and notify on an event in real-time, respectively.
  • Topology of devices gives a high-level overview of network architecture.
  • Discovery of devices is simple and secure with the use of community strings.
  • Details can be added per device or alarm type for actions to be taken to make troubleshooting easier.
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Cons
ControlUp
  • It seems that there is a gradual transition occurring from one interface (a local program) to another (Web). This creates confusion at times.
  • ScoutBees module has a problem with our version of Horizon, so we can't do a login test
  • The local program for ControlUp uses a lot of resources
  • The training session focus on very large environments, which we aren't. Might be good to offer SMB sessions separately.
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Broadcom
  • NOC
  • Data Center/Telecom
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Alternatives Considered
ControlUp
I feel all these products are good and have their strengths but for me it came down to two categories. How easy is it to find issues and cost. It seemed to me that the easiest to use is ControlUp and eG. Price broke down to ControlUp and SysTrack being lower than Goliath and eG.
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Broadcom
Other tools I have used are more server/application-centric. CA Spectrum seems to work effectively and efficiently for network devices. Notification delays can be set to grant grace periods in case of network blips or false positives, which occur ALL the time. Other monitoring tools send event notifications immediately and would clear instantly, which while on-call can wake a technician for no reason.
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Return on Investment
ControlUp
  • its licensing cost is a bit on high
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Broadcom
  • Proactive monitoring for networking
  • To many times to plan an update
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ScreenShots