ControlUp vs. FortiMonitor

An environment where visibility of general performance metrics isn't currently done or is done with a system that is difficult to use (which was our case). An environment where resource allocation decisions need to be made (e.g. how much RAM and CPU to allocate to VM pools). An environment where a troubleshooting tool is needed (e.g. to answer the question, "Why is this person experiencing poor performance right now?")

It is great for monitoring internet connections.
The agent installed on Windows works efficiently and takes up little resources. The method of settling costs is not very clear.
There should also be a table with the current list of costs visible.

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• The triggers are very flexible and can be configured to alert on things from events in sessions to hardware failures. Script actions are what they sound like. They are scripts that can be created and run on demand or tied to a trigger. One example is that if a hard drive is low on space we have a script to clean up certain things on the drive.
• Script actions are supported by the ControlUp community. Community members can submit scripts that are reviewed by ControlUp and approved. This means more script are added over time.
• ControlUp support and sales support has been great. Our sales engineer is always willing to jump on and help us with configuration issues and standard support is quick to respond and are good at resolving issues.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Monitoring from several locations
• Fast notification
• Push notifications, SMS and calling

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It seems that there is a gradual transition occurring from one interface (a local program) to another (Web). This creates confusion at times.
• ScoutBees module has a problem with our version of Horizon, so we can't do a login test
• The local program for ControlUp uses a lot of resources
• The training session focus on very large environments, which we aren't. Might be good to offer SMB sessions separately.

• Simplifying the interface
• Simplification of the process, e.g. notifications to Slack
• Dark mode for panel and dashboard
• Push notification - should contain more detailed information
• A nicer looking dashboard

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I feel all these products are good and have their strengths but for me it came down to two categories. How easy is it to find issues and cost. It seemed to me that the easiest to use is ControlUp and eG. Price broke down to ControlUp and SysTrack being lower than Goliath and eG.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Panopta management from the cloud (remote panel).
Easy work on installation.
To monitor servers, it is enough for the server to have contact only with the Internet.

Multiple channels for sending notifications.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• its licensing cost is a bit on high

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Provides high availability of services

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info