What users are saying about
2 Ratings
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Score 8 out of 100
28 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

Drip Ecommerce CRM

If you're looking to take your email program to the next level with automation, you definitely need to consider Drip. Their support team is always timely and helpful whenever we've needed guidance on the platform or using the API.They are constantly improving their tools. It never feels stagnant or lacking in critical features. Their prebuilt workflows make getting started very easy and you can start driving more revenue almost immediately.
Charles Combs | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ConvergeHub
8.3
Drip Ecommerce CRM
Customer data management / contact management
ConvergeHub
9.0
Drip Ecommerce CRM
Workflow management
ConvergeHub
9.0
Drip Ecommerce CRM
Territory management
ConvergeHub
8.0
Drip Ecommerce CRM
Opportunity management
ConvergeHub
9.0
Drip Ecommerce CRM
Integration with email client (e.g., Outlook or Gmail)
ConvergeHub
7.0
Drip Ecommerce CRM
Contract management
ConvergeHub
8.0
Drip Ecommerce CRM
Quote & order management
ConvergeHub
9.0
Drip Ecommerce CRM
Interaction tracking
ConvergeHub
8.0
Drip Ecommerce CRM
Channel / partner relationship management
ConvergeHub
8.0
Drip Ecommerce CRM

Customer Service & Support

ConvergeHub
7.0
Drip Ecommerce CRM
Case management
ConvergeHub
7.0
Drip Ecommerce CRM

Marketing Automation

ConvergeHub
9.0
Drip Ecommerce CRM
Lead management
ConvergeHub
9.0
Drip Ecommerce CRM
Email marketing
ConvergeHub
9.0
Drip Ecommerce CRM

CRM Project Management

ConvergeHub
9.0
Drip Ecommerce CRM
Task management
ConvergeHub
9.0
Drip Ecommerce CRM
Billing and invoicing management
ConvergeHub
9.0
Drip Ecommerce CRM
Reporting
ConvergeHub
9.0
Drip Ecommerce CRM

CRM Reporting & Analytics

ConvergeHub
8.0
Drip Ecommerce CRM
Pipeline visualization
ConvergeHub
8.0
Drip Ecommerce CRM
Customizable reports
ConvergeHub
8.0
Drip Ecommerce CRM

Customization

ConvergeHub
7.5
Drip Ecommerce CRM
Custom fields
ConvergeHub
8.0
Drip Ecommerce CRM
API for custom integration
ConvergeHub
7.0
Drip Ecommerce CRM

Platform

ConvergeHub
9.0
Drip Ecommerce CRM
Mobile access
ConvergeHub
9.0
Drip Ecommerce CRM

Security

ConvergeHub
9.0
Drip Ecommerce CRM
Role-based user permissions
ConvergeHub
9.0
Drip Ecommerce CRM

Email & Online Marketing

ConvergeHub
Drip Ecommerce CRM
8.6
WYSIWYG email editor
ConvergeHub
Drip Ecommerce CRM
9.5
Dynamic content
ConvergeHub
Drip Ecommerce CRM
7.4
Ability to test dynamic content
ConvergeHub
Drip Ecommerce CRM
5.7
A/B testing
ConvergeHub
Drip Ecommerce CRM
9.0
Mobile optimization
ConvergeHub
Drip Ecommerce CRM
7.7
Email deliverability reporting
ConvergeHub
Drip Ecommerce CRM
10.0
List management
ConvergeHub
Drip Ecommerce CRM
10.0
Triggered drip sequences
ConvergeHub
Drip Ecommerce CRM
10.0

Reporting & Analytics

ConvergeHub
Drip Ecommerce CRM
7.3
Dashboards
ConvergeHub
Drip Ecommerce CRM
8.1
Standard reports
ConvergeHub
Drip Ecommerce CRM
8.1
Custom reports
ConvergeHub
Drip Ecommerce CRM
5.6

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

Drip Ecommerce CRM

  • Simplicity + power. Drip is one of the quickest platforms to use in terms of setting up simple drip email sequences. Yet it also packs enormous power if you need to do complex automation.
  • Drip's direct integrations with other systems mean you can easily create hyper-personalized communications and anybody can set this up.
  • Drip's Javascript embed is easy to setup and great for helping to build deeper insights into customer behavior as well as triggering automation.
Steve Palfreyman | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

Drip Ecommerce CRM

  • Possibly more email design templates for "new" users to automation, HTML coding, integrations, webhooks, etc.
  • Any supported integration partners are always good to see. They have expanded in this area, recently.
  • Some sort of WYSIWYG, drag-and-drop email editor, wouldn't hurt.
  • Sometimes, when trying to implement advanced HTML coding to an email template, the code doesn't stick, save or format as "native HTML."
Conrad Magalis | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

Drip Ecommerce CRM

Again, this is dependent on the use case. If you are a small- to medium-sized business that doesn't have a sales team, this is likely a great product for you. It is also a good price compared to larger enterprise software. Other software I have used worked better for other companies I worked for, but Drip fits best for my current company.
Jordan Comstock | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

Drip Ecommerce CRM

  • Saves hours of typing redundant emails
  • Helps with our retention based on the constant contact with our current clients
  • Keeps our prospects up to date as we move through the stages of the sales cycle which also increases our capacity to handle more volume.
Matthew Gehrman | TrustRadius Reviewer

Screenshots

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

Drip Ecommerce CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Drip Ecommerce CRM Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ConvergeHub
8.0
Drip Ecommerce CRM
9.5

Add comparison