What users are saying about
2 Ratings
10 Ratings
2 Ratings
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Score 8 out of 100
10 Ratings
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Score 6.1 out of 100

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

FullContact

This is a quick and easy way to upload information from business cards to your current contact database. It can be used by those who are organizing email marketing campaigns. It is also good for personal use -- since it organizes all available information about any given contact it is a great resource for looking up people before meetings and doing other types of background research
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ConvergeHub
8.3
FullContact
Customer data management / contact management
ConvergeHub
9.0
FullContact
Workflow management
ConvergeHub
9.0
FullContact
Territory management
ConvergeHub
8.0
FullContact
Opportunity management
ConvergeHub
9.0
FullContact
Integration with email client (e.g., Outlook or Gmail)
ConvergeHub
7.0
FullContact
Contract management
ConvergeHub
8.0
FullContact
Quote & order management
ConvergeHub
9.0
FullContact
Interaction tracking
ConvergeHub
8.0
FullContact
Channel / partner relationship management
ConvergeHub
8.0
FullContact

Customer Service & Support

ConvergeHub
7.0
FullContact
Case management
ConvergeHub
7.0
FullContact

Marketing Automation

ConvergeHub
9.0
FullContact
Lead management
ConvergeHub
9.0
FullContact
Email marketing
ConvergeHub
9.0
FullContact

CRM Project Management

ConvergeHub
9.0
FullContact
Task management
ConvergeHub
9.0
FullContact
Billing and invoicing management
ConvergeHub
9.0
FullContact
Reporting
ConvergeHub
9.0
FullContact

CRM Reporting & Analytics

ConvergeHub
8.0
FullContact
Pipeline visualization
ConvergeHub
8.0
FullContact
Customizable reports
ConvergeHub
8.0
FullContact

Customization

ConvergeHub
7.5
FullContact
Custom fields
ConvergeHub
8.0
FullContact
API for custom integration
ConvergeHub
7.0
FullContact

Platform

ConvergeHub
9.0
FullContact
Mobile access
ConvergeHub
9.0
FullContact

Security

ConvergeHub
9.0
FullContact
Role-based user permissions
ConvergeHub
9.0
FullContact

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

FullContact

  • Update contact info daily
  • Manage contact database and segment lists
  • Allows you to export lists or the entire database
Anonymous | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

FullContact

  • The extension can be a little buggy at times.
  • The limits on the free plan could be better
Matthew Fox | TrustRadius Reviewer

Likelihood to Renew

ConvergeHub

No score
No answers yet
No answers on this topic

FullContact

FullContact 9.0
Based on 1 answer
This is my new favorite app for organizing contacts and segmenting email lists. It is also the only app I have used that will transcribe business cards with 100% accuracy (they use humans to enter info from pictures of cards rather than software, like most other apps). The "merge contact" feature is great and allows you to review the contacts being merged before doing so automatically. It also integrates with Google accounts, LinkedIn, Twitter, and Yahoo. Another great feature is the ability to export data in a file, which you can then upload to your regular CRM software or to Constant Contact. I wish it would allow for more business card uploads per month. Even the paid subscription has a limit of 50 cards per month. I contacted customer support to inquire about increasing this limit and was told that I would need to upgrade to a yearly contract in order to do so. If FullContact continues to be useful, I will likely upgrade. However, given that the business card contacts is one of this software's best features, I was disappointed that this allowance could not be increased. Overall, however, I would highly recommend FullContact
Anonymous | TrustRadius Reviewer

Usability

ConvergeHub

No score
No answers yet
No answers on this topic

FullContact

FullContact 10.0
Based on 1 answer
Very easy to use online and great mobile app as well
Anonymous | TrustRadius Reviewer

Reliability and Availability

ConvergeHub

No score
No answers yet
No answers on this topic

FullContact

FullContact 9.0
Based on 1 answer
Automatically updates contacts daily
Anonymous | TrustRadius Reviewer

Performance

ConvergeHub

No score
No answers yet
No answers on this topic

FullContact

FullContact 9.0
Based on 1 answer
Just make sure the app is not syncing on multiple devices at once -- this will cause a delay
Anonymous | TrustRadius Reviewer

Support Rating

ConvergeHub

No score
No answers yet
No answers on this topic

FullContact

FullContact 10.0
Based on 2 answers
Their support is very responsive and friendly.
Karim Varela | TrustRadius Reviewer

In-Person Training

ConvergeHub

No score
No answers yet
No answers on this topic

FullContact

FullContact 10.0
Based on 1 answer
Very user-friendly, especially since it aggregates information from Google every day to update contacts.
Anonymous | TrustRadius Reviewer

Online Training

ConvergeHub

No score
No answers yet
No answers on this topic

FullContact

FullContact 7.0
Based on 1 answer
Basic materials explaining account setup and how to manage your list. It doesn't take much training to become proficient
Anonymous | TrustRadius Reviewer

Implementation Rating

ConvergeHub

No score
No answers yet
No answers on this topic

FullContact

FullContact 9.0
Based on 1 answer
Downloading the contacts to use in email marketing campaigns is the most difficult part of implementation.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

FullContact

The best feature is the daily contact updates from information found on the web. Also, it is the only app I've used that accurately transcribes info from business cards.
Anonymous | TrustRadius Reviewer

Scalability

ConvergeHub

No score
No answers yet
No answers on this topic

FullContact

FullContact 9.0
Based on 1 answer
Easily updates contact information
Anonymous | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

FullContact

  • Positive time saving after initial upload
  • Negative time investment to monitor and correct bulk uploading issues
  • Positive accurate social profile information
Matthew Fox | TrustRadius Reviewer

Screenshots

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

FullContact

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

FullContact Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ConvergeHub
8.0
FullContact
7.0

Likelihood to Renew

ConvergeHub
FullContact
9.0

Usability

ConvergeHub
FullContact
10.0

Reliability and Availability

ConvergeHub
FullContact
9.0

Performance

ConvergeHub
FullContact
9.0

Support Rating

ConvergeHub
FullContact
10.0

In-Person Training

ConvergeHub
FullContact
10.0

Online Training

ConvergeHub
FullContact
7.0

Implementation Rating

ConvergeHub
FullContact
9.0

Scalability

ConvergeHub
FullContact
9.0

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