Easy to use API, great support
April 09, 2020

Easy to use API, great support

Karim Varela | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with FullContact Enrich API

We use Full Contact Enrich API to provide demographics about the fans of sports teams to our clients. We also use it to segment audiences before enriching with other data providers.
  • They have an API, which is a step above other identity resolution providers.
  • They can merge many disparate sources of data into a single identity.
  • Good client services team
  • We notice that sometimes the API doesn't respond correctly the first time we send it an email; we have to send it again.
  • Has allowed us to secure and keep more clients
FullContact is more full-featured than IdentityLink and provides better demographic information.
Their support is very responsive and friendly.

Do you think FullContact delivers good value for the price?

No

Are you happy with FullContact's feature set?

Yes

Did FullContact live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of FullContact go as expected?

Yes

Would you buy FullContact again?

Yes

Full Contact Enrich API is well-suited to track how the demographics of a particular segment are changing over time.