What users are saying about
2 Ratings
12 Ratings
2 Ratings
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Score 8 out of 100
12 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

GridBuddy

1. Making broad changes to data, like moving ownership of records from one user to another for a new Sales Rep or a moved Sales Rep.2. Making broad changes to data for product changes, product introductions and such (product naming changes, product description changes, etc.).I recently had to make a change to the name of a Product Option. Product Options are a sub-object related to Product. This name change was in 22 places. Okay, 18 [is] not a lot, but to make this change individually 22 times is still very tedious and takes too much of my time. Instead, I set up my Grid with the Object and sub-Object and made all 22 changes at once with a mass change. Piece of cake. And I don't have to go back to several of the records to see if the change was made successfully (something you have to do with Dataloader). I could see the effective change all at once on my Grid screen.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ConvergeHub
8.3
GridBuddy
Customer data management / contact management
ConvergeHub
9.0
GridBuddy
Workflow management
ConvergeHub
9.0
GridBuddy
Territory management
ConvergeHub
8.0
GridBuddy
Opportunity management
ConvergeHub
9.0
GridBuddy
Integration with email client (e.g., Outlook or Gmail)
ConvergeHub
7.0
GridBuddy
Contract management
ConvergeHub
8.0
GridBuddy
Quote & order management
ConvergeHub
9.0
GridBuddy
Interaction tracking
ConvergeHub
8.0
GridBuddy
Channel / partner relationship management
ConvergeHub
8.0
GridBuddy

Customer Service & Support

ConvergeHub
7.0
GridBuddy
Case management
ConvergeHub
7.0
GridBuddy

Marketing Automation

ConvergeHub
9.0
GridBuddy
Lead management
ConvergeHub
9.0
GridBuddy
Email marketing
ConvergeHub
9.0
GridBuddy

CRM Project Management

ConvergeHub
9.0
GridBuddy
Task management
ConvergeHub
9.0
GridBuddy
Billing and invoicing management
ConvergeHub
9.0
GridBuddy
Reporting
ConvergeHub
9.0
GridBuddy

CRM Reporting & Analytics

ConvergeHub
8.0
GridBuddy
Pipeline visualization
ConvergeHub
8.0
GridBuddy
Customizable reports
ConvergeHub
8.0
GridBuddy

Customization

ConvergeHub
7.5
GridBuddy
Custom fields
ConvergeHub
8.0
GridBuddy
API for custom integration
ConvergeHub
7.0
GridBuddy

Platform

ConvergeHub
9.0
GridBuddy
Mobile access
ConvergeHub
9.0
GridBuddy

Security

ConvergeHub
9.0
GridBuddy
Role-based user permissions
ConvergeHub
9.0
GridBuddy

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

GridBuddy

  • Displaying fields from multiple related objects in one easy to read view.
  • Allowing field updates to multiple fields and records at the same time.
  • Filtering and displaying only the records relevant to a specific user.
Anonymous | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

GridBuddy

  • Within the workspaces /tabbed pages, I wish the pages would auto fit depending on the size of the screen vs having to choose a particular size. What happens is you end up with the DBL scroll and it can be annoying on a smaller screen.
Nicole Kocemba | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

GridBuddy

I was not part of the original purchasing team that made the choice to use GridBuddy. Based on what we've done, I am pleased to continue using GridBuddy above any similar competitor.
Anonymous | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

GridBuddy

  • Our sales executives save a lot of time reviewing all opportunities in a single editable view.
  • Gridbuddy improves the functionality of our CRM by allowing us to edit multiple opportunities in one place.
  • It is generally faster and easier to build a report in GridBuddy than it is in SAP C4C.
Kurt Thompson | TrustRadius Reviewer

Screenshots

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

GridBuddy

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

GridBuddy Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ConvergeHub
8.0
GridBuddy
7.5

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