ConvergeHub vs. Hiver
ConvergeHub vs. Hiver
Product | Rating | Most Used By | Product Summary | Starting Price |
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ConvergeHub | Small Businesses (1-50 employees) | ConvergeHub is a converged CRM for SMBs. According to the vendor, this solution can manage all of your sales, marketing, support, and billing needs, with a converged, full-featured, yet extremely easy-to-use CRM that is priced within reach. The vendor’s value proposition is that the features are optimized for small to medium-sized businesses that have the same needs as large corporations–but don’t have massive budgets to integrate or pay for expensive add-ons. All ConvergeHub CRM… | $9 per user - per month | |
Hiver | N/A | Hiver helps you manage customer support and sales right from your Gmail. With Hiver, teams can collaborate on Shared email accounts like support@ or sales@ without having to leave their Gmail accounts. Hiver works like a full-fledged help desk, built right into Gmail. It gives you everything you need to do outstanding customer support, without any of the complexities and feature overload that come with other help desk products. Hiver is used by thousands of companies… | $14 /user/month |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
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Sales Force Automation |
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Marketing Automation |
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CRM Project Management |
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CRM Reporting & Analytics |
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Incident and problem management |
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Multi-Channel Help |
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ConvergeHub | Hiver | |
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Small Businesses | Salesmate Score 9.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Creatio Score 9.1 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Creatio Score 9.1 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ConvergeHub | Hiver | |
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Likelihood to Recommend | 8.0 (1 ratings) | 1.0 (3 ratings) |
Usability | - (0 ratings) | 3.0 (1 ratings) |
Support Rating | - (0 ratings) | 4.0 (1 ratings) |
ConvergeHub | Hiver | |
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Likelihood to Recommend | ConvergeHub | Hiver |
Pros | ConvergeHub | Hiver |
Cons | ConvergeHub | Hiver |
Usability | ConvergeHub No answers on this topic | Hiver |
Support Rating | ConvergeHub No answers on this topic | Hiver |
Alternatives Considered | ConvergeHub | Hiver |
Return on Investment | ConvergeHub | Hiver |
ScreenShots | ConvergeHub Screenshots | Hiver Screenshots |