What users are saying about
2 Ratings
2 Ratings
2 Ratings
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Score 8 out of 100
2 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

Salesboom

Make sure you give them a good idea about your sales process and discuss with them how your data will be imported.
Steve Berkman | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ConvergeHub
8.3
Salesboom
8.4
Customer data management / contact management
ConvergeHub
9.0
Salesboom
9.1
Workflow management
ConvergeHub
9.0
Salesboom
8.2
Territory management
ConvergeHub
8.0
Salesboom
7.9
Opportunity management
ConvergeHub
9.0
Salesboom
9.1
Integration with email client (e.g., Outlook or Gmail)
ConvergeHub
7.0
Salesboom
7.9
Contract management
ConvergeHub
8.0
Salesboom
7.3
Quote & order management
ConvergeHub
9.0
Salesboom
9.1
Interaction tracking
ConvergeHub
8.0
Salesboom
9.1
Channel / partner relationship management
ConvergeHub
8.0
Salesboom
7.6

Customer Service & Support

ConvergeHub
7.0
Salesboom
7.5
Case management
ConvergeHub
7.0
Salesboom
7.9
Call center management
ConvergeHub
Salesboom
7.3
Help desk management
ConvergeHub
Salesboom
7.3

Marketing Automation

ConvergeHub
9.0
Salesboom
9.1
Lead management
ConvergeHub
9.0
Salesboom
9.1
Email marketing
ConvergeHub
9.0
Salesboom
9.1

CRM Project Management

ConvergeHub
9.0
Salesboom
9.0
Task management
ConvergeHub
9.0
Salesboom
9.1
Billing and invoicing management
ConvergeHub
9.0
Salesboom
8.8
Reporting
ConvergeHub
9.0
Salesboom
9.1

CRM Reporting & Analytics

ConvergeHub
8.0
Salesboom
8.9
Pipeline visualization
ConvergeHub
8.0
Salesboom
8.8
Customizable reports
ConvergeHub
8.0
Salesboom
8.8
Forecasting
ConvergeHub
Salesboom
9.1

Customization

ConvergeHub
7.5
Salesboom
8.6
Custom fields
ConvergeHub
8.0
Salesboom
9.1
API for custom integration
ConvergeHub
7.0
Salesboom
9.1
Custom objects
ConvergeHub
Salesboom
8.8
Scripting environment
ConvergeHub
Salesboom
7.3

Platform

ConvergeHub
9.0
Salesboom
7.3
Mobile access
ConvergeHub
9.0
Salesboom
7.3

Security

ConvergeHub
9.0
Salesboom
8.2
Role-based user permissions
ConvergeHub
9.0
Salesboom
9.1
Single sign-on capability
ConvergeHub
Salesboom
7.3

Social CRM

ConvergeHub
Salesboom
8.0
Social data
ConvergeHub
Salesboom
8.2
Social engagement
ConvergeHub
Salesboom
7.9

Integrations with 3rd-party Software

ConvergeHub
Salesboom
8.6
Marketing automation
ConvergeHub
Salesboom
9.1
Compensation management
ConvergeHub
Salesboom
8.2

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

Salesboom

  • As a customer of Salesboom we get a dedicated CRM consultant that helps out with customizations, data importing, etc.
  • Customer support is great.
  • The CRM gets updated quarterly without user intervention.
Tom Greenberg | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

Salesboom

  • The billing and invoicing needs a bit of improvement.
  • We would like to see more ERP-like features.
  • The customer self service portal needs improvement.
Steve Berkman | TrustRadius Reviewer

Support Rating

ConvergeHub

No score
No answers yet
No answers on this topic

Salesboom

Salesboom 8.2
Based on 1 answer
We have a dedicated account manager and support. Whenever we need help we get it.
Steve Berkman | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

Salesboom

Salesboom worked with us from day one before purchasing our requirements. Once we rolled out the CRM implementation, their customer support is very helpful. The system is very user friendly, feature rich and the prices are very competitive.

Another Important advantage for Salesboom.com CRM is that they have a service level agreement, with an up time guarantee.
Tom Greenberg | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

Salesboom

  • Less sales opportunities slip through the cracks.
  • Reduces sales redundant tasks and saves time.
  • Makes customers.
Tom Greenberg | TrustRadius Reviewer

Screenshots

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

Salesboom

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Salesboom Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ConvergeHub
8.0
Salesboom
8.5

Support Rating

ConvergeHub
Salesboom
8.2

Add comparison