What users are saying about
2 Ratings
2 Ratings
2 Ratings
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Score 8 out of 100
2 Ratings
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Score 8.5 out of 100

Feature Set Ratings

  • ConvergeHub ranks higher in 2 feature sets: Platform, Security
  • Salesboom ranks higher in 5 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Reporting & Analytics, Customization
  • ConvergeHub and Salesboom are tied in 1 feature set: CRM Project Management

Sales Force Automation

8.3

ConvergeHub

83%
8.4

Salesboom

84%
Salesboom ranks higher in 5/9 features

Customer data management / contact management

9.0
90%
1 Rating
9.1
91%
2 Ratings

Workflow management

9.0
90%
1 Rating
8.2
82%
2 Ratings

Territory management

8.0
80%
1 Rating
7.9
79%
2 Ratings

Opportunity management

9.0
90%
1 Rating
9.1
91%
2 Ratings

Integration with email client (e.g., Outlook or Gmail)

7.0
70%
1 Rating
7.9
79%
2 Ratings

Contract management

8.0
80%
1 Rating
7.3
73%
1 Rating

Quote & order management

9.0
90%
1 Rating
9.1
91%
2 Ratings

Interaction tracking

8.0
80%
1 Rating
9.1
91%
2 Ratings

Channel / partner relationship management

8.0
80%
1 Rating
7.6
76%
2 Ratings

Customer Service & Support

7.0

ConvergeHub

70%
7.5

Salesboom

75%
Salesboom ranks higher in 3/3 features

Case management

7.0
70%
1 Rating
7.9
79%
2 Ratings

Call center management

N/A
0 Ratings
7.3
73%
1 Rating

Help desk management

N/A
0 Ratings
7.3
73%
2 Ratings

Marketing Automation

9.0

ConvergeHub

90%
9.1

Salesboom

91%
Salesboom ranks higher in 2/2 features

Lead management

9.0
90%
1 Rating
9.1
91%
2 Ratings

Email marketing

9.0
90%
1 Rating
9.1
91%
2 Ratings

CRM Project Management

9.0

ConvergeHub

90%
9.0

Salesboom

90%
Salesboom ranks higher in 2/3 features

Task management

9.0
90%
1 Rating
9.1
91%
2 Ratings

Billing and invoicing management

9.0
90%
1 Rating
8.8
88%
2 Ratings

Reporting

9.0
90%
1 Rating
9.1
91%
2 Ratings

CRM Reporting & Analytics

8.0

ConvergeHub

80%
8.9

Salesboom

89%
Salesboom ranks higher in 3/3 features

Pipeline visualization

8.0
80%
1 Rating
8.8
88%
2 Ratings

Customizable reports

8.0
80%
1 Rating
8.8
88%
2 Ratings

Forecasting

N/A
0 Ratings
9.1
91%
2 Ratings

Customization

7.5

ConvergeHub

75%
8.6

Salesboom

86%
Salesboom ranks higher in 4/4 features

Custom fields

8.0
80%
1 Rating
9.1
91%
2 Ratings

API for custom integration

7.0
70%
1 Rating
9.1
91%
1 Rating

Custom objects

N/A
0 Ratings
8.8
88%
2 Ratings

Scripting environment

N/A
0 Ratings
7.3
73%
1 Rating

Platform

9.0

ConvergeHub

90%
7.3

Salesboom

73%
ConvergeHub ranks higher in 1/1 features

Mobile access

9.0
90%
1 Rating
7.3
73%
2 Ratings

Security

9.0

ConvergeHub

90%
8.2

Salesboom

82%
Salesboom ranks higher in 2/2 features

Role-based user permissions

9.0
90%
1 Rating
9.1
91%
1 Rating

Single sign-on capability

N/A
0 Ratings
7.3
73%
1 Rating

Social CRM

ConvergeHub

Feature Set Not Supported
N/A
8.0

Salesboom

80%
Salesboom ranks higher in 2/2 features

Social data

N/A
0 Ratings
8.2
82%
2 Ratings

Social engagement

N/A
0 Ratings
7.9
79%
2 Ratings

Integrations with 3rd-party Software

ConvergeHub

Feature Set Not Supported
N/A
8.6

Salesboom

86%
Salesboom ranks higher in 2/2 features

Marketing automation

N/A
0 Ratings
9.1
91%
1 Rating

Compensation management

N/A
0 Ratings
8.2
82%
1 Rating

Attribute Ratings

  • Salesboom is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

ConvergeHub

80%
1 Rating
8.5

Salesboom

85%
2 Ratings

Support Rating

ConvergeHub

N/A
0 Ratings
8.2

Salesboom

82%
2 Ratings

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

Salesboom

Make sure you give them a good idea about your sales process and discuss with them how your data will be imported.
Steve Berkman | TrustRadius Reviewer

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

Salesboom

  • As a customer of Salesboom we get a dedicated CRM consultant that helps out with customizations, data importing, etc.
  • Customer support is great.
  • The CRM gets updated quarterly without user intervention.
Tom Greenberg | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

Salesboom

  • The billing and invoicing needs a bit of improvement.
  • We would like to see more ERP-like features.
  • The customer self service portal needs improvement.
Steve Berkman | TrustRadius Reviewer

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

$9 per user - per month

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

Salesboom

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Salesboom Editions & Modules

Additional Pricing Details

Support Rating

ConvergeHub

No score
No answers yet
No answers on this topic

Salesboom

Salesboom 8.2
Based on 2 answers
We have a dedicated account manager and support. Whenever we need help we get it.
Steve Berkman | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

Salesboom

Salesboom worked with us from day one before purchasing our requirements. Once we rolled out the CRM implementation, their customer support is very helpful. The system is very user friendly, feature rich and the prices are very competitive.

Another Important advantage for Salesboom.com CRM is that they have a service level agreement, with an up time guarantee.
Tom Greenberg | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

Salesboom

  • Less sales opportunities slip through the cracks.
  • Reduces sales redundant tasks and saves time.
  • Makes customers.
Tom Greenberg | TrustRadius Reviewer

Screenshots

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