What users are saying about
49 Ratings
1 Ratings
49 Ratings
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Score 7.1 out of 100
1 Ratings
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Score 9 out of 100

Likelihood to Recommend

Cool Tabs

For startup companies, I think Cool Tabs is just right to get that initial customer view. It provides a good amount of basic resources and can really get decisions made if used correctly of course. Before diving into the product, I'd say have an idea of where you are going to target because it is not the best for Twitter.
Duncan Hernandez | TrustRadius Reviewer

Gleam

Gleam is a great way to connect with a broader audience and be discovered by new people who otherwise may never hear of your brand. If your promotion is picked up by the sweepstakes sites and communities, there's a chance that the people drawn to your brand won't be the right ones, but Gleam is a wonderful solution for driving up your social follower numbers.
John DiBiase | TrustRadius Reviewer

Pros

Cool Tabs

  • It provides a wide range of settings options to your social media promotions.
  • Is easy to use for developing and managing promotions.
  • It offers an very complete tool to extract information about your promotions.
  • The support service is highly advisable: fast and adequate to satisfy users' needs.
Estela Oya Costa | TrustRadius Reviewer

Gleam

  • Good design
  • Easy to customize
John DiBiase | TrustRadius Reviewer

Cons

Cool Tabs

  • Kind of expensive at $25 per month.
  • I am not sure if they partnered with Instagram in someway, but It seems to be more focused on that platform when it comes to detailed analytics.
Ashia Ackov | TrustRadius Reviewer

Gleam

  • I've used both the paid and free plans; maybe add at least the header image option to the free plan.
  • Integrate deeper into certain social channels, like Instagram, to allow people to click follow right on the form.
John DiBiase | TrustRadius Reviewer

Likelihood to Renew

Cool Tabs

Cool Tabs 7.8
Based on 7 answers
I have a good relationship with the customer service and I love to help them to promote their service.
Marc Mañé Solé | TrustRadius Reviewer

Gleam

No score
No answers yet
No answers on this topic

Support Rating

Cool Tabs

No score
No answers yet
No answers on this topic

Gleam

Gleam 7.0
Based on 2 answers
Their support is fine. I remember the one time promising an upcoming feature that I don't think ever got implemented, but it wasn't a huge deal. I haven't had a lot of interaction with their support team.
John DiBiase | TrustRadius Reviewer

Alternatives Considered

Cool Tabs

We have gone to Cool-Tabs after testing the Hootsuite monitoring. We were not entirely satisfied with the amount and type of information we obtained. With Cool-Tabs we trawled better on Twitter and Instagram hashtags and we can easily identify influencers.
However, we continue to use Hootsuite to schedule and manage publications and customer service 2.0.
Anonymous | TrustRadius Reviewer

Gleam

It was a long time ago that I tried Rafflecopter, but I remember Gleam having better or more features than them.
John DiBiase | TrustRadius Reviewer

Return on Investment

Cool Tabs

  • Cool Tabs allows us to tweak our social media pages to suit the customers' interaction.
  • When the customer is engaged, they are more likely to share and or inquire about what we do.
  • Since we have been using this, we have had a 10% increase in customer engagement, which in return, helps us deliver quality information.
Ashia Ackov | TrustRadius Reviewer

Gleam

  • Positive: Increased Social Follower Numbers
  • Negative: Not always "the right people"
John DiBiase | TrustRadius Reviewer

Screenshots

Pricing Details

Cool Tabs

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$49*

* per plan

Cool Tabs Editions & Modules

Edition
Gold$1991
Diamond with Unlimited Campaigns$4991
Diamond$3991
Stone$491
Diamond with Paths$4992
Diamond with Paths and Unlimited Campaigns$6992
  1. Per User per Month
  2. User per Month
Additional Pricing Details

Gleam

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Gleam Editions & Modules

Additional Pricing Details

Add comparison