Likelihood to Recommend
In general, it works as some kind of manual on how the particular baseline of your social networks can be improved, and it provides the right assessment at the same time so that I can analyze my data based on my results. Also, they count on excellent technical assistance. Earlier it was hard to go search hashtags on my Instagram but after using this I can get more deep analytics, geotag research, and profile analytics to get great information about the keywords I want to know about. The pricing is great, as well as the support team which replies very quickly.
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[Tint should] Improve response times in between initial quotes and questions to same-day support as promised. Overall, for our limited needs for a social media at hosted conference, it suited our needs, but would not have paid extra for customer support - you will be on your own for this one. Customer support was factored into cost, which is why it is difficult to recommend TINT.
Read full review Pros It provides a wide range of settings options to your social media promotions. Is easy to use for developing and managing promotions. It offers an very complete tool to extract information about your promotions. The support service is highly advisable: fast and adequate to satisfy users' needs. Read full review The social media wall became an instant hit at our conference. The social media wall customization was excellent in terms of branding and customizations. Read full review Cons Interface is a bit difficult. Management if the tool is not intuitive. More filters for analyzing would be great specifically in the demographics region. Read full review Customer service: it took 10 business days to get initial questions answered from our sales contact, Matt. After we purchased the mid-grade package that came with prioritized email responses, it took 4 hours to respond to an emergency issue. We were never informed that our LinkedIn accounts would not be compatible with the Tint platform, which is significant is this is one of your main sources for content generation. After being able to jump on to a call with Alex and Customer Success in the middle of a crazy busy conference, we were promised a follow-up call to see what could be done about billing. 2 emails later and no response. I just received responses to some tickets 30+ days after event ended. Do not pay for the mid-grade package. Your emails will not be prioritized. Be sure to double check that all social media platforms you intend to use are functioning with platform before purchasing. The auto scroll feature is a bit abrupt in transitions and would advise smoother visual when sliding between social media posts. Better improvement on duplicate posts and pictures - many still made it through filter and generated repetitive content. Read full review Likelihood to Renew
I have a good relationship with the customer service and I love to help them to promote their service.
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is one of the best tools you can use to run your contests. The application allows you to create contests for Facebook, Instagram, Twitter, Pinterest and YouTube.You can choose the objective of your campaign, whether it is to increase followers, improve your brand awareness, etc., and you can run various types of promotional initiatives, including giveaways, games, and quizzes.
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I chose Tint because of the ability to customize and better brand for social media wall engagement. And for promised customer support, which ultimately Tint lacks. I'm a nice guy and I also believe in holding companies accountable to the high standards that are promised.
Read full review Return on Investment Cool Tabs allows us to tweak our social media pages to suit the customers' interaction. When the customer is engaged, they are more likely to share and or inquire about what we do. Since we have been using this, we have had a 10% increase in customer engagement, which in return, helps us deliver quality information. Read full review Increased social media engagement at event Increased online engagement for event Increased brand awareness Read full review ScreenShots