What users are saying about
53 Ratings
5 Ratings
53 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 3.6 out of 100

Attribute Ratings

  • Cool Tabs is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.3

Cool Tabs

93%
16 Ratings
3.0

TINT

30%
1 Rating

Likelihood to Renew

8.0

Cool Tabs

80%
8 Ratings

TINT

N/A
0 Ratings

Usability

7.3

Cool Tabs

73%
1 Rating

TINT

N/A
0 Ratings

Likelihood to Recommend

Cool Tabs

In general, it works as some kind of manual on how the particular baseline of your social networks can be improved, and it provides the right assessment at the same time so that I can analyze my data based on my results. Also, they count on excellent technical assistance. Earlier it was hard to go search hashtags on my Instagram but after using this I can get more deep analytics, geotag research, and profile analytics to get great information about the keywords I want to know about. The pricing is great, as well as the support team which replies very quickly.
Trigun Prakash | TrustRadius Reviewer

TINT

[Tint should] Improve response times in between initial quotes and questions to same-day support as promised. Overall, for our limited needs for a social media at hosted conference, it suited our needs, but would not have paid extra for customer support - you will be on your own for this one. Customer support was factored into cost, which is why it is difficult to recommend TINT.
Anonymous | TrustRadius Reviewer

Pros

Cool Tabs

  • It provides a wide range of settings options to your social media promotions.
  • Is easy to use for developing and managing promotions.
  • It offers an very complete tool to extract information about your promotions.
  • The support service is highly advisable: fast and adequate to satisfy users' needs.
Estela Oya Costa | TrustRadius Reviewer

TINT

  • The social media wall became an instant hit at our conference.
  • The social media wall customization was excellent in terms of branding and customizations.
Anonymous | TrustRadius Reviewer

Cons

Cool Tabs

  • Should provide filters for Analyzing the reports
  • Should provide the feature for adding more social media accounts
  • Adding a statistics report feature would be useful
Shelly Saxena | TrustRadius Reviewer

TINT

  • Customer service: it took 10 business days to get initial questions answered from our sales contact, Matt. After we purchased the mid-grade package that came with prioritized email responses, it took 4 hours to respond to an emergency issue. We were never informed that our LinkedIn accounts would not be compatible with the Tint platform, which is significant is this is one of your main sources for content generation. After being able to jump on to a call with Alex and Customer Success in the middle of a crazy busy conference, we were promised a follow-up call to see what could be done about billing. 2 emails later and no response. I just received responses to some tickets 30+ days after event ended. Do not pay for the mid-grade package. Your emails will not be prioritized. Be sure to double check that all social media platforms you intend to use are functioning with platform before purchasing.
  • The auto scroll feature is a bit abrupt in transitions and would advise smoother visual when sliding between social media posts.
  • Better improvement on duplicate posts and pictures - many still made it through filter and generated repetitive content.
Anonymous | TrustRadius Reviewer

Pricing Details

Cool Tabs

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$49

Starting Price

$49 Per User per Month

Cool Tabs Editions & Modules

Edition
Gold$1991
Diamond with Unlimited Campaigns$4991
Diamond$3991
Stone$491
Diamond with Paths$4992
Diamond with Paths and Unlimited Campaigns$6992
  1. Per User per Month
  2. User per Month
Additional Pricing Details

TINT

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

TINT Editions & Modules

Additional Pricing Details

Likelihood to Renew

Cool Tabs

Cool Tabs 8.0
Based on 8 answers
I have a good relationship with the customer service and I love to help them to promote their service.
Marc Mañé Solé | TrustRadius Reviewer

TINT

No score
No answers yet
No answers on this topic

Alternatives Considered

Cool Tabs

Mailchimp had more features with email, but we already had an email service provider. It helped us lower the cost greatly. With companies that don't have an ESP, maybe Mailchimp would work out, but if there already is one, I don't think there is a need. Also, conversation tracking is more present in Cool Tabs.
Duncan Hernandez | TrustRadius Reviewer

TINT

I chose Tint because of the ability to customize and better brand for social media wall engagement. And for promised customer support, which ultimately Tint lacks. I'm a nice guy and I also believe in holding companies accountable to the high standards that are promised.
Anonymous | TrustRadius Reviewer

Return on Investment

Cool Tabs

  • Cool Tabs allows us to tweak our social media pages to suit the customers' interaction.
  • When the customer is engaged, they are more likely to share and or inquire about what we do.
  • Since we have been using this, we have had a 10% increase in customer engagement, which in return, helps us deliver quality information.
Ashia Ackov | TrustRadius Reviewer

TINT

  • Increased social media engagement at event
  • Increased online engagement for event
  • Increased brand awareness
Anonymous | TrustRadius Reviewer

Screenshots

Add comparison