Coosto vs. Manhattan Active Customer Engagement
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Coosto | Score10 out of 10 | Enterprise companies (1,001+ employees) | Coosto is a single solution for social media applications. Organizations can use this solution to monitor their brand and reputation, respond to questions from their customers, detect leads or plan and publish their social media content in 150 languages and 200 countries. The vendor says their user-friendly interface and unmatched data quality ensures that many people choose their solutions. The vendor says their product is mainly used for: Customer service via… | N/A |
Manhattan Active Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
| Coosto | Manhattan Active Customer Engagement | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Custom Pricing. We look at main application, number of users, etc. API integration, inclusion of offline media, inclusion of geographical data and optional consulting require a small additional fee. | — | ||||||||||||||
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| Coosto | Manhattan Active Customer Engagement | |
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| Small Businesses | Mention Score8 out of 10 | Simplify360 Score7.8 out of 10 |
| Medium-sized Companies | Mention Score8 out of 10 | Customer.io Score9.1 out of 10 |
| Enterprises | Social Suite by Reputation.com Score9.4 out of 10 | SAP Service Cloud Score8.5 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Coosto | Manhattan Active Customer Engagement | |
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| Likelihood to Recommend | 10.0 | 8.0 |
| Coosto | Manhattan Active Customer Engagement | |
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| ScreenShots | Coosto Screenshots |







