Coosto is a very powerful tool
April 30, 2020
Coosto is a very powerful tool
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Coosto
We use Coosto to manage social media accounts for our own company and for clients. Our analysts use the monitor section 'listen', webcare employees use the webcare section 'engage' and editors use the publish section. It helps us to be efficient with our time spent on these jobs. And we love to have an overview in one place.
- The 'monitor' section ('listen') is very powerful! You can quickly see what is said about your product and theme and what the sentiment about that is, now and in the past.
- We love the alerts you can set. They are more accurate and quicker than Google alerts.
- When you reply to reactions from your followers you can see their history instantly. This helps connecting with them better.
- In 'publish' all posted and planned posts are in one view. You can easily re-use posts.
- The support is very good. They answer always in a day.
- We miss that reactions on ads from Instagram are not shown in Coosto. But we understand that Instagram doesn't offer that to third parties.
- If you want an alert for a not-so-often used hashtag or Facebook page, you have to ask Support to add that. Luckily they do that quickly.