Likelihood to Recommend
It is well suited for applications which has centralized data system. For desperate databases, big performance hit could be unavoidable.Web based Sales solutions which could be easily unplugged from big infrastructure and to be used in field with no need of network connectivity or front office availability would be ideal candidates for CPQ
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DealHub is great for making quick quotes on the fly and allows for the ability to draft proposals before going through a deeper internal review process. I love how DealHub auto-updates Salesforce as well, so I don't have to go back and update areas on the opportunity record twice. DealHub also reduces error significantly since it intelligently knows our products and the differentiators that have been set up by our admins.
Read full review Pros Pricing engine is a big plus in CPQ. The flex modeling supported in CPQ increases the model efficiency by eliminating unwanted options Integrating external tools into selectica by exporting out xmls make it easier Read full review DealHub efficiently tabulates all the pricing into one clean document. DealHub allows us to submit for approvals quickly and efficiently, without having to send an email. I know very easily what my Term and Discount thresholds are, so I can move quickly. DealHub syncs automatically with our Salesforce instance, reducing any duplicative areas that need to be updated. Read full review Cons Model builder's sluggishness. Read full review Nothing too specific here since this is the first CPQ tool I've used; maybe the training around how the actual DealRoom presents to a customer would have been helpful, but I operate more in an old-school way and like to send my contracts directly to the people I'm working with via email or DocuSign... the whole DealRoom thing scares me a little. Read full review Likelihood to Renew
Unless CPQ is available on cloud or available as platform as service, I am less likely to consider it again. The initial cost involved is high and also the time required for that.
Read full review Usability
It's still a bit complex in areas, and I'd love to see more robust documentation, but the support team is awesome in helping us work through anything I might get tripped up on.
Read full review Support Rating
I personally haven't had to reach out directly to the DealHub team, but they did a great job enabling our director of RevOps, who is basically our one-stop shop for all DealHub related questions. We've never had a question (in my experience) that needed to be raised to the actual DH support team.
Read full review Alternatives Considered
I used Saleslogix.
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We had the basic quoting functionality within Salesforce but were quickly outgrowing that as our deals grew in size, structure and complexity. The primary competitor we evaluated against Valooto was SteelBrick and we chose Valooto due to the promised faster implementation, lower cost and it being a more streamlined solution.
Read full review Return on Investment yes, faster lead conversion as Field sales team rely less on main office reduced sales cycle. Reduced Sales overheads, deal closure can happen at client location. Read full review allows reps to sell more, quoting is less time consuming with DealHub.io reporting revenue bookings is done in Salesforce now, instead of excel files Read full review ScreenShots