What users are saying about
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.2 out of 100
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 10 out of 100

Feature Set Ratings

    Testing and Experimentation

    Coveo Relevance Cloud

    Feature Set Not Supported
    N/A
    8.6

    HiConversion

    86%
    HiConversion ranks higher in 16/16 features

    a/b experiment testing

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Split URL testing

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Multivariate testing

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Multi-page/funnel testing

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Cross-browser testing

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Mobile app testing

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Test significance

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Visual / WYSIWYG editor

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Advanced code editor

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Preview mode

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Test duration calculator

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Experiment scheduler

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Experiment workflow and approval

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Dynamic experiment activation

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Client-side tests

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Mutually exclusive tests

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Audience Segmentation & Targeting

    Coveo Relevance Cloud

    Feature Set Not Supported
    N/A
    8.3

    HiConversion

    83%
    HiConversion ranks higher in 4/4 features

    Standard visitor segmentation

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Behavioral visitor segmentation

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Traffic allocation control

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Website personalization

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Results and Analysis

    Coveo Relevance Cloud

    Feature Set Not Supported
    N/A
    8.5

    HiConversion

    85%
    HiConversion ranks higher in 10/10 features

    Heatmap tool

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Click analytics

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Scroll maps

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Form fill analysis

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Conversion tracking

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Goal tracking

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Test reporting

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Results segmentation

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    CSV export

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Experiments results dashboard

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Attribute Ratings

    • Coveo Relevance Cloud and HiConversion are tied in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    10.0

    Coveo Relevance Cloud

    100%
    4 Ratings
    10.0

    HiConversion

    100%
    2 Ratings

    Likelihood to Renew

    6.6

    Coveo Relevance Cloud

    66%
    2 Ratings

    HiConversion

    N/A
    0 Ratings

    Likelihood to Recommend

    Coveo Relevance Cloud

    Coveo Relevance Cloud is a great solution to implement into Salesforce to provide Knowledge-Centered Support, Enhancements to a Customer Community, to provide sales aids, or to complement your customized app in Salesforce.
    Michael Cizmar | TrustRadius Reviewer

    HiConversion

    HiConversion is a great tool for checking your A/B landing pages and sales pages. With the click of a button, you can check your sales forecast page to see any text, images, pages, etc. which converts better. This is a great way to explore different ways of selling and see which one brings you the most sales. The interface is simple and easy to use.
    Lovely singh | TrustRadius Reviewer

    Pros

    Coveo Relevance Cloud

    • Coveo is fast, search results come up quick (though it's not always great).
    • Not much complexity to run.
    • Coveo is implemented within our portal and doesn't require extra steps to use it.
    Anonymous | TrustRadius Reviewer

    HiConversion

    • Allow us to do A/B and multivariate testing of various treatments on our website. We can see how individual changes perform and how they perform in conjunction with other tests on the site.
    • Provide data to see where in the sales funnel there is room for improvement and how tiny incremental changes at each stage can have a dramatic affect on our total sales.
    • Using their years of experience and knowledge of industry best practices, they help come up with both UX and UI suggestions for us to test for our specific site, audience and use cases.
    Evelina Grines | TrustRadius Reviewer

    Cons

    Coveo Relevance Cloud

    • It would be great if Coveo 6 allowed you to rebuild indexes from a certain subtree instead of needing to rebuild the entire tree to see changes. This functionality was added in Coveo 7 and is very useful.
    • In Coveo 6, integration with Sitecore is more difficult than one would expect. This integration is much improved in Coveo 7.
    • I have seen cases where an exception thrown when crawling a specific document will cause the indexing to stop completely. I believe this only happens in implementations using custom faceting but it could be handled more efficiently if the trouble document was skipped and the indexing could continue.
    • Relevancy ranking editor is good but not as powerful as GSA. GSA offers a self-learning scorer which automatically analyzes user behavior and the specific links that users click on for specific queries to fine tune relevance and scoring.
    • We've ran into issues on multiple clients with Sitecore items being indexed multiple times in Sitecore 7 and Coveo 7. The fix Coveo suggested was to upgrade our Sitecore version and Coveo but unfortunately this didn't resolve our issue. After months of testing we were finally able to resolve this by implementing our own CoveoItemCrawler to get around the issue (based on https://developers.coveo.com/display/public/SC201404/Items+in+the+Same+Language+Gets+Indexed+Multiple+Times;jsessionid=3C1A2AE33540E0A0B8BB52BA3A64AF70).
    • Integration with RabbitMQ in Coveo 7 seems error prone. We often see the error "The AMQP operation was interrupted" and on occasion, need to restart the Coveo service to get this operating again. In some extreme cases, we have also had to restart the server because of issues when attempting to restart the Coveo service.
    Rondel Ward | TrustRadius Reviewer

    HiConversion

    • Nothing but Increase marketing to better explain the technology.
    Lovely singh | TrustRadius Reviewer

    Pricing Details

    Coveo Relevance Cloud

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $600 per month

    Coveo Relevance Cloud Editions & Modules

    Edition
    Base$6001
    Pro$1,3201
    1. per month
    Additional Pricing Details

    HiConversion

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $0 Per website

    HiConversion Editions & Modules

    Edition
    Community EditionSponsored Trial1
    EnterpriseCustom Quote2
    1. Per website
    2. Based on revenue and traffic volume
    Additional Pricing Details

    Likelihood to Renew

    Coveo Relevance Cloud

    Coveo Relevance Cloud 6.6
    Based on 2 answers
    This question is not applicable to me
    Lauren Jones, PMP | TrustRadius Reviewer

    HiConversion

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Coveo Relevance Cloud

    No answers on this topic

    HiConversion

    We have not used or fully evaluated any competitors. Our free trial with HiConversion was enough to convince us to move forward with them. They platform will easily pay for itself
    Evelina Grines | TrustRadius Reviewer

    Return on Investment

    Coveo Relevance Cloud

    • Quick to find things in a massive database when needed.
    • Results need to be more concise - sometimes we spend more time looking for the right file than if we were to just search amongst our own networks instead.
    • Coveo is not always the most useful but does its job when general information is needed.
    Anonymous | TrustRadius Reviewer

    HiConversion

    • I was losing sales because I was not reaching out to all my potential customers, and HiConversion was able to help me improve my sales by using their test tool to create new predictive pages that work better.
    • The tool makes it easy to create pages, and the results are real-time, so I can see how I do and make changes in my campaigns as I go.
    • The tool was easy to get started with, and I see results, which is important to me.
    Lovely singh | TrustRadius Reviewer

    Add comparison