Coveo Relevance Cloud vs. HiConversion

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Coveo Relevance Cloud
Score 7.7 out of 10
N/A
Coveo is an enterprise search technology which can index data on disparate cloud systems making it easier to retrieve. It has integrated plug-ins for Salesforce.com, Sitecore CEP, and Microsoft Outlook and SharePoint.
$600
per month
HiConversion
Score 10.0 out of 10
N/A
HiConversion is an online optimization platform that allows you to test multiple changes to your website's look, feel, and functionality across multiple pages, segments, targeting rules, and devices. It then automatically displays the top performing versions of your site to each of these groups.N/A
Pricing
Coveo Relevance CloudHiConversion
Editions & Modules
Base
$600
per month
Pro
$1,320
per month
Community Edition
Sponsored Trial
Per website
Enterprise
Custom Quote
Based on revenue and traffic volume
Offerings
Pricing Offerings
Coveo Relevance CloudHiConversion
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalOptional
Additional Details
More Pricing Information
Community Pulse
Coveo Relevance CloudHiConversion
Top Pros
Top Cons
Features
Coveo Relevance CloudHiConversion
Testing and Experimentation
Comparison of Testing and Experimentation features of Product A and Product B
Coveo Relevance Cloud
-
Ratings
HiConversion
8.6
2 Ratings
3% above category average
a/b experiment testing00 Ratings9.02 Ratings
Split URL testing00 Ratings8.01 Ratings
Multivariate testing00 Ratings8.02 Ratings
Multi-page/funnel testing00 Ratings9.02 Ratings
Cross-browser testing00 Ratings9.02 Ratings
Mobile app testing00 Ratings8.01 Ratings
Test significance00 Ratings9.02 Ratings
Visual / WYSIWYG editor00 Ratings8.01 Ratings
Advanced code editor00 Ratings8.02 Ratings
Preview mode00 Ratings8.02 Ratings
Test duration calculator00 Ratings9.01 Ratings
Experiment scheduler00 Ratings9.01 Ratings
Experiment workflow and approval00 Ratings9.01 Ratings
Dynamic experiment activation00 Ratings9.01 Ratings
Client-side tests00 Ratings9.02 Ratings
Mutually exclusive tests00 Ratings8.01 Ratings
Audience Segmentation & Targeting
Comparison of Audience Segmentation & Targeting features of Product A and Product B
Coveo Relevance Cloud
-
Ratings
HiConversion
8.3
2 Ratings
3% below category average
Standard visitor segmentation00 Ratings8.01 Ratings
Behavioral visitor segmentation00 Ratings8.01 Ratings
Traffic allocation control00 Ratings9.02 Ratings
Website personalization00 Ratings8.02 Ratings
Results and Analysis
Comparison of Results and Analysis features of Product A and Product B
Coveo Relevance Cloud
-
Ratings
HiConversion
8.5
2 Ratings
1% above category average
Heatmap tool00 Ratings8.02 Ratings
Click analytics00 Ratings9.02 Ratings
Scroll maps00 Ratings8.01 Ratings
Form fill analysis00 Ratings8.01 Ratings
Conversion tracking00 Ratings9.02 Ratings
Goal tracking00 Ratings9.01 Ratings
Test reporting00 Ratings9.01 Ratings
Results segmentation00 Ratings9.02 Ratings
CSV export00 Ratings8.02 Ratings
Experiments results dashboard00 Ratings8.02 Ratings
Best Alternatives
Coveo Relevance CloudHiConversion
Small Businesses
Algolia
Algolia
Score 8.9 out of 10
Convert Experiences
Convert Experiences
Score 9.5 out of 10
Medium-sized Companies
Guru
Guru
Score 9.0 out of 10
Dynamic Yield
Dynamic Yield
Score 9.1 out of 10
Enterprises
Guru
Guru
Score 9.0 out of 10
Dynamic Yield
Dynamic Yield
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Coveo Relevance CloudHiConversion
Likelihood to Recommend
10.0
(4 ratings)
10.0
(2 ratings)
Likelihood to Renew
6.6
(2 ratings)
-
(0 ratings)
User Testimonials
Coveo Relevance CloudHiConversion
Likelihood to Recommend
Coveo
Coveo Relevance Cloud is a great solution to implement into Salesforce to provide Knowledge-Centered Support, Enhancements to a Customer Community, to provide sales aids, or to complement your customized app in Salesforce.
Read full review
HiConversion
HiConversion is a great tool for checking your A/B landing pages and sales pages. With the click of a button, you can check your sales forecast page to see any text, images, pages, etc. which converts better. This is a great way to explore different ways of selling and see which one brings you the most sales. The interface is simple and easy to use.
Read full review
Pros
Coveo
  • Coveo is fast, search results come up quick (though it's not always great).
  • Not much complexity to run.
  • Coveo is implemented within our portal and doesn't require extra steps to use it.
Read full review
HiConversion
  • Allow us to do A/B and multivariate testing of various treatments on our website. We can see how individual changes perform and how they perform in conjunction with other tests on the site.
  • Provide data to see where in the sales funnel there is room for improvement and how tiny incremental changes at each stage can have a dramatic affect on our total sales.
  • Using their years of experience and knowledge of industry best practices, they help come up with both UX and UI suggestions for us to test for our specific site, audience and use cases.
Read full review
Cons
Coveo
  • It would be great if Coveo 6 allowed you to rebuild indexes from a certain subtree instead of needing to rebuild the entire tree to see changes. This functionality was added in Coveo 7 and is very useful.
  • In Coveo 6, integration with Sitecore is more difficult than one would expect. This integration is much improved in Coveo 7.
  • I have seen cases where an exception thrown when crawling a specific document will cause the indexing to stop completely. I believe this only happens in implementations using custom faceting but it could be handled more efficiently if the trouble document was skipped and the indexing could continue.
  • Relevancy ranking editor is good but not as powerful as GSA. GSA offers a self-learning scorer which automatically analyzes user behavior and the specific links that users click on for specific queries to fine tune relevance and scoring.
  • We've ran into issues on multiple clients with Sitecore items being indexed multiple times in Sitecore 7 and Coveo 7. The fix Coveo suggested was to upgrade our Sitecore version and Coveo but unfortunately this didn't resolve our issue. After months of testing we were finally able to resolve this by implementing our own CoveoItemCrawler to get around the issue (based on https://developers.coveo.com/display/public/SC201404/Items+in+the+Same+Language+Gets+Indexed+Multiple+Times;jsessionid=3C1A2AE33540E0A0B8BB52BA3A64AF70).
  • Integration with RabbitMQ in Coveo 7 seems error prone. We often see the error "The AMQP operation was interrupted" and on occasion, need to restart the Coveo service to get this operating again. In some extreme cases, we have also had to restart the server because of issues when attempting to restart the Coveo service.
Read full review
HiConversion
  • Nothing but Increase marketing to better explain the technology.
Read full review
Likelihood to Renew
Coveo
This question is not applicable to me
Read full review
HiConversion
No answers on this topic
Alternatives Considered
Coveo
No answers on this topic
HiConversion
We have not used or fully evaluated any competitors. Our free trial with HiConversion was enough to convince us to move forward with them. They platform will easily pay for itself
Read full review
Return on Investment
Coveo
  • Quick to find things in a massive database when needed.
  • Results need to be more concise - sometimes we spend more time looking for the right file than if we were to just search amongst our own networks instead.
  • Coveo is not always the most useful but does its job when general information is needed.
Read full review
HiConversion
  • I was losing sales because I was not reaching out to all my potential customers, and HiConversion was able to help me improve my sales by using their test tool to create new predictive pages that work better.
  • The tool makes it easy to create pages, and the results are real-time, so I can see how I do and make changes in my campaigns as I go.
  • The tool was easy to get started with, and I see results, which is important to me.
Read full review
ScreenShots