cPanel vs. Pantheon

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
cPanel
Score 9.0 out of 10
N/A
cPanel headquartered in Houston provides website hosting providers with workload and server automation, as well as a management console for creating and launching websites, managing email and web files, and other administrative tasks.
$15.99
per month
Pantheon
Score 8.4 out of 10
N/A
Pantheon is a WebOps platform where marketers and developers collaborate to drive results. The vendor states that with Pantheon, site owners maximize their capacity to update website design and functionality, responding to market trends, catering to consumer behavior, and adding real value to the business's bottom line. Today, companies compete on the basis of digital experiences, and the best results emerge from an agile build-test-learn process. Whether it's publishing content,…
$29
per month
Pricing
cPanelPantheon
Editions & Modules
cPanel Solo
$15.99
per month for 1 account
Admin
$24.99
per month up to 5 accounts
Pro
$35.99
per month up to 30 accounts
Premier (on cloud)
$53.99
per month up to 100 accounts
Premier (on metal)
$53.99
per month up to 100 accounts
Basic
$29
per month
Performance
$114
per month
Elite
Contact for quote
Offerings
Pricing Offerings
cPanelPantheon
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Best Alternatives
cPanelPantheon
Small Businesses
NinjaOne
NinjaOne
Score 9.1 out of 10
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ManageWP
Score 9.9 out of 10
Medium-sized Companies
NinjaOne
NinjaOne
Score 9.1 out of 10
Progress Sitefinity
Progress Sitefinity
Score 7.7 out of 10
Enterprises
VMware vCenter
VMware vCenter
Score 9.0 out of 10
Progress Sitefinity
Progress Sitefinity
Score 7.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
cPanelPantheon
Likelihood to Recommend
9.2
(14 ratings)
8.1
(69 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
7.0
(5 ratings)
8.7
(29 ratings)
Support Rating
8.3
(9 ratings)
10.0
(2 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
cPanelPantheon
Likelihood to Recommend
cPanel
I personally use it for any website hosting I do for me and others. There are a few others but I have stuck with the old tried and true and it always works for me and I know how to get around it so it has become a breeze for me. For those who are extremely new to websites and hosting or to those with very little technical know how cPanel could be very overwhelming and they might want to do like a managed WordPress hosting where they don't really have to see or deal with cPanel. I also probably wouldn't use it for straight email hosting. If you have thousands of cPanel accounts it may get very expensive and that could be a factor.
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Pantheon
Pantheon is excellent for medium-large websites that require high availability and a managed workflow. It would be inappropriate for small websites because of the cost or for situations where more control of the environment is appropriate. We find it useful because we rarely do anything outside of the Drupal application.
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Pros
cPanel
  • The dashboard is very intuitive. Even beginners can figure out how to do things without very much help.
  • The online community is very helpful and the online documentation makes administering any tasks a lot easier.
  • User creation and administration for FTP access is also very simple.
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Pantheon
  • Effective use of our codebase deployment and implementation.
  • The dashboard functionality and general stability and security are excellent.
  • The server is quite consistent, and if you need assistance from the support team, they are very quick to respond.
  • Automatic updates let me ensure that my customers have safe websites without increasing my own expense.
  • The team offers excellent assistance and help for chat.
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Cons
cPanel
  • The costs can be a limiting factor for some businesses if you are not using a web hosting company that uses it. I have been experimenting with Cloud hosting, which can be very daunting for the novice. There is an option to install it on the cloud but it is expensive.
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Pantheon
  • Pricing structure has too large of a jump between Basic and Performance plans
  • Have run into issues with prescribed WP updates not working through dashboard and having to do manually.
  • Pantheon site dashboard occasionally is unavailable (the site is never affected though)
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Likelihood to Renew
cPanel
No answers on this topic
Pantheon
The environment is stable and we have not had any issues/downtime. The annual cost is reasonable.
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Usability
cPanel
Although it can be a little bit bloated with a lot of options and configurations, it's very straightforward to use and maintain. So it's a great option even if you don't have large experience in hosting configuration. The WHM tool is more suited to heavy users since it requires more expertise, so it has a steep learning curve to better understand how to use it.
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Pantheon
Pantheon is an easy system, especially to the users with previous experience with other similar platform and the interface is clear enough to easily understand how things operates. On the Cloud deployment everything also works effectively and the technical team from Pantheon community are very helpful on providing the necessary assistant to their customers.
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Support Rating
cPanel
The support comes in the form of an extensive library of how to articles and community input. For most situations this will give you plenty of information and resources to trouble shoot. Live support really then would need to default to the hosting provider who provides the cPanel for your use.
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Pantheon
Even tier 1 Pantheon chat and ticket support are knowledgeable, competent, and useful. They routinely understand and promptly resolve urgent, complex, and/or unusual issues that other hosts need to escalate to tier 2 or tier 3 support personnel. I honestly can't think of a truly negative or disappointing support experience in the years I've used Pantheon hosting for client websites.
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Implementation Rating
cPanel
No answers on this topic
Pantheon
Once the environments were up and running, the implementation was easy to synchronize with latest data prior to switchover.
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Alternatives Considered
cPanel
The direct server management tool access provided by cPanel hosting accounts is far superior to any shared or "standard" web site hosting packaged offered by any of the numerous web host providers I have used and or evaluated over the 20+ years of my experience working in the internet industry.
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Pantheon
Although it may seem a good fit for a company that needs extra control over the deployment process and development process, for a firm that is mainly concentrating on SEO, it would be an overkill. Pantheon provides that sweet automation that allows us to shed some weight on development and focus on our business activities.
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Return on Investment
cPanel
  • cPanel makes back end server administration easy. This saves time and overall effort.
  • cPanel is readily available with most hosting packages. It integrates with both Apache and Nginx.
  • cPanel allows you to perform some of the same functions as WHM, but with an easier interface.
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Pantheon
  • Pantheon allows ordinary sites to excel esp if there is consistent development going on behind the scenes.
  • Website management is super easy and the hosting fee gets paid off as you save on developer hours.
  • Expensive for those who are not consistently developing on the platform, there are other options out there at better price points.
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ScreenShots

Pantheon Screenshots

Screenshot of Find out in seconds if your site is ready to launch. Use Launch Check to get recommendations and discover site issues fast with our report based on over 50 automated checks.Screenshot of Our Developer Dashboard has everything you need to build, launch, and run Drupal and WordPress sites. Interface via SFTP or Git, deploy and scale your sites, and access tools like backups and one-click core updates. Easily add team members and control access.